4 customer success program manager jobs at 4 companies in Aberdeen, MD

1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
Inovalon
Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
3w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Association of Universities for Research in Astronomy
Association of Universities for Research in Astronomy: Operates world-class astronomical observatories for federal agencies and universities.
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
2mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
Space Telescope Science Institute
Space Telescope Science Institute: Operates science operations for NASA's flagship space telescopes.
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
3mo
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Installation Success Coordinator
Wilmington, Delaware, United States
OnsiteFull Time
Agilent Technologies
Agilent TechnologiesNYSE: A: Provides laboratory instruments, software, and services for scientific research.
Coordinate installation and field service scheduling; communicate with customers; organize resources.