359 customer success program manager jobs at 277 companies in United States

1mo
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Customer Success Program Manager
Ramat Gan or United States
HybridFull Time
Navina
Navina: AI-powered clinical intelligence platform for value-based care.
7+ YOE7+ years in customer success operations, program/product/revenue operations within SaaS or digital health; strong technical fluency with APIs, CRM and CS systems; proven escalation and risk management; analytics and dashboard experience; English proficiency; overlap US hours.
APIs, CRM, CS systems, EHR
1mo
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Customer Success Manager
United States
HybridFull Time
Harte Hanks
Harte HanksNASDAQ: HHS: Provides global marketing, customer care, and logistics fulfillment services.
2+ YOELead client relationships, program execution, and sales performance; 2+ years in program management or customer success; enterprise experience; SaaS/tech sales preferred.
Salesforce, Salesloft, ZoomInfo, Orum, Jira, Asana, Smartsheet, Microsoft Office
2mo
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Customer Success Manager
Indianapolis or United States
HybridFull Time
PAXAFE
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
APIs, JSON, Postman, LLMs, Agentic AI, Azure, Python, Prismatic, Supabase, PostgreSQL, IoT
1d
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Customer Success Manager
United States
$150k-$160k/yr OnsiteFull Time
Platform9
Platform9: Provides managed cloud infrastructure and Kubernetes automation services.
8+ YOE8+ years in customer success or program/portfolio management, enterprise SaaS experience, program/PMO discipline, executive communication, data-driven reporting, and ability to build scaled customer success operations.
Salesforce, Smartsheet, ServiceNow, Jira
3mo
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Customer Success Manager
United States
$75k-$95k/yr RemoteFull Time
IMPaCT Care
IMPaCT Care: Provides software and trained community health workers to hospitals.
3+ YOE3+ years in customer success or account management in health tech or SaaS; Bachelor's; familiarity with US healthcare; travel 1-2x/quarter; proficient with Google, Salesforce, Zoom, Asana.
Google Workspace, Salesforce, Zoom, Asana, LMS
2d
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Senior Digital Customer Success Program Manager
Austin or United States
$92k-$120k/yr HybridFull Time
SpyCloud
SpyCloud: Prevents account takeover and ransomware using darknet data.
4+ YOE4+ years customer success experience with digital/tech-touch models; strong analytics, communication, and program-building skills; experience with Outreach/HubSpot; comfortable using AI tools.
Claude, ChatGPT, Outreach, HubSpot, Salesforce, Zendesk
2mo
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Federal Customer Success Manager
Virginia or Maryland or District of Columbia
RemoteFull Time
Riverbed
Riverbed: Provides AI-powered observability and network acceleration solutions for enterprises.
Experience in customer success for federal clients; program management; cross-functional coordination; risk escalation; military or federal customer experience required.
2mo
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Customer Success Manager
United States
$70k-$105k/yr RemoteFull Time
B2B IQ
B2B IQ: Provides B2B data and buyer intelligence for enterprise marketing.
2+ YOE2-3 years in a customer success or similar role; B2B content/digital media experience a plus; 4-year college degree.
3w
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
Voxai Solutions
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
2d
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Customer Success Operations Manager
Denver, Colorado, United States
$100k-$110k/yr OnsiteFull Time
Envoy
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
3w
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Customer Success Manager
Burlington, Vermont, United States
OnsiteFull Time
Select Design
Select Design: Provides brand identity, custom apparel, and marketing activation services.
3+ YOE3–5 years in customer success, account management, or client services in B2B SaaS; experience running training programs; strong written and verbal communication; self-directed and able to manage a large enterprise account.
Brandhub
1mo
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Customer Success Manager
Denver, Colorado, United States
$65k-$80k/yr OnsiteFull Time
Rezdy
Rezdy: B2B software for managing tour and activity bookings.
1+ YOE1+ years customer-facing experience (customer success, account management, support, sales, or related). Skilled in data-driven outreach, lifecycle programs, high-volume customer engagement, strong written/verbal communication, and familiarity with SaaS or travel businesses.
Checkfront, Rezdy, Google Apps, Zendesk, JIRA, HubSpot, HTML, CSS, Public APIs
4w
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Customer Success Manager
United States
$70k-$78k/yr RemoteFull Time
Versapay
Versapay: Cloud-based accounts receivable automation and B2B payment solutions.
2+ YOE2–5 years in customer success/account management, renewal ownership, experience with CRM platforms (SFDC, HubSpot), data-driven program design; Commercial Real Estate, Fintech/Payments, or AR experience a plus.
SFDC, HubSpot, MRI
1mo
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Senior Customer Success Manager
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yr RemoteFull Time
Genesys
Genesys: AI-powered cloud customer experience and contact center software.
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
2mo
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Senior Customer Success Manager
Chicago or San Francisco
HybridFull Time
Adobe
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
10+ YOE10+ years customer success in SaaS; Bachelor's degree; strong communication; program management skills; travel about 20%.
CRM, Microsoft Office, PowerPoint, Adobe Experience Cloud
2mo
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Federal Customer Success Manager
United States
RemoteFull Time
Riverbed
Riverbed: Provides AI-powered observability and network performance acceleration solutions.
Federal Customer Success experience or military background; Top Secret clearance; strong program management and cross-functional leadership.
2w
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Customer Success Manager
West Palm Beach, Florida, United States
OnsiteFull Time
Beowulf Electricity & Data
Beowulf Electricity & DataNasdaq: WULF: Operates zero-carbon data centers for bitcoin mining and AI.
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
2mo
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Federal Customer Success Manager
Maryland or Virginia or District of Columbia
RemoteFull Time
Riverbed Technology
Riverbed Technology: Provider of AI-powered observability and network acceleration solutions.
Experience in customer success/program management; ability to manage success plans; federal customer exposure; Top Secret clearance preferred; remote work in US.
1w
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Enterprise Customer Success Manager
Minneapolis, Minnesota, United States
OnsiteFull Time
Solifi
Solifi: Unified SaaS platform for secured finance and lending operations.
7+ YOEBachelor's preferred,7+ years in customer success/account management/professional services for SaaS; experience with enterprise customers, executive communication, program/change management, and cross-functional collaboration.
1mo
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Implementation & Customer Success Manager
New York or United States
$110k-$130k/yr RemoteFull Time
Avo MD
Avo MD: Clinical AI platform for automating medical workflows.
3+ YOE3+ years in healthcare tech implementation or customer success; strong project management; experience with clinical workflows; able to travel occasionally.
EHR, Epic, Meditech, Cerner, Analytics tools, Dashboards