359 customer success program manager jobs at 277 companies in United States
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Customer Success Program Manager
Ramat Gan or United States
HybridFull Time
Navina: AI-powered clinical intelligence platform for value-based care.
7+ YOE7+ years in customer success operations, program/product/revenue operations within SaaS or digital health; strong technical fluency with APIs, CRM and CS systems; proven escalation and risk management; analytics and dashboard experience; English proficiency; overlap US hours.
Harte HanksNASDAQ: HHS: Provides global marketing, customer care, and logistics fulfillment services.
2+ YOELead client relationships, program execution, and sales performance; 2+ years in program management or customer success; enterprise experience; SaaS/tech sales preferred.
Salesforce, Salesloft, ZoomInfo, Orum, Jira, Asana, Smartsheet, Microsoft Office
PAXAFE: AI-powered decision support platform for cold chain logistics management.
6+ YOE6–15 years in project management, customer success, or implementations; technical fluency with APIs/JSON; experience with enterprise/regulatory customers; strong project management and communication skills.
IMPaCT Care: Provides software and trained community health workers to hospitals.
3+ YOE3+ years in customer success or account management in health tech or SaaS; Bachelor's; familiarity with US healthcare; travel 1-2x/quarter; proficient with Google, Salesforce, Zoom, Asana.
SpyCloud: Prevents account takeover and ransomware using darknet data.
4+ YOE4+ years customer success experience with digital/tech-touch models; strong analytics, communication, and program-building skills; experience with Outreach/HubSpot; comfortable using AI tools.
Riverbed: Provides AI-powered observability and network acceleration solutions for enterprises.
Experience in customer success for federal clients; program management; cross-functional coordination; risk escalation; military or federal customer experience required.
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
3+ YOE3–5 years in customer success, account management, or client services in B2B SaaS; experience running training programs; strong written and verbal communication; self-directed and able to manage a large enterprise account.
Versapay: Cloud-based accounts receivable automation and B2B payment solutions.
2+ YOE2–5 years in customer success/account management, renewal ownership, experience with CRM platforms (SFDC, HubSpot), data-driven program design; Commercial Real Estate, Fintech/Payments, or AR experience a plus.
North Carolina or Indiana or Vermont or South Carolina or Tennessee or Florida or Massachusetts or Virginia or Kentucky or West Virginia or Georgia or United States
$104k-$183k/yrRemoteFull Time
Genesys: AI-powered cloud customer experience and contact center software.
5+ YOE5+ years in Customer Success, Program Management, or SaaS; strong analytical and program leadership skills; experience managing customer relationships; proficiency with Salesforce, Gainsight, and Excel; strong communication and influencing skills.
Salesforce, Gainsight, Microsoft Excel, Tableau, Genesys Cloud, Zoom
Beowulf Electricity & DataNasdaq: WULF: Operates zero-carbon data centers for bitcoin mining and AI.
5+ YOEBachelor's in engineering or construction-related field, 5+ years project/program management or construction delivery experience, data center/MEP knowledge, strong communication, and proficiency with construction/document tools.
Bluebeam, Procore, AutoCAD, Revit, Microsoft Office, Google Workspace
Riverbed Technology: Provider of AI-powered observability and network acceleration solutions.
Experience in customer success/program management; ability to manage success plans; federal customer exposure; Top Secret clearance preferred; remote work in US.
Solifi: Unified SaaS platform for secured finance and lending operations.
7+ YOEBachelor's preferred,7+ years in customer success/account management/professional services for SaaS; experience with enterprise customers, executive communication, program/change management, and cross-functional collaboration.
Avo MD: Clinical AI platform for automating medical workflows.
3+ YOE3+ years in healthcare tech implementation or customer success; strong project management; experience with clinical workflows; able to travel occasionally.