21 customer success program manager jobs at 15 companies in Aromas, CA
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Customer Success Program Manager
Palo Alto, California, United States
RemoteFull Time
Workato: Enterprise platform for automating business workflows and integrating applications.
3+ YOERequires 3–6 years in program management, project management, operations, or related work; experience owning organization-wide programs, defining metrics, using data, communicating clearly, and working through ambiguity.
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
5+ YOERequires 5–10 years in customer success, CS operations, digital CS, lifecycle marketing, or product adoption; SaaS adoption and retention experience; digital program creation; segmentation, health scoring, CRM, automation, AI, and analytics skills.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
10+ YOE10+ years leading complex cross-functional SaaS programs; experience building initiatives from scratch, designing governance and execution frameworks, using data, influencing leaders, and communicating across audiences.
Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yrRemoteFull Time
Branch: Platform providing deep linking and attribution for mobile applications.
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yrOnsiteFull Time
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
8+ YOERequires 8+ years in strategy, business or customer success operations, consulting, or organizational design; enterprise customer success or GTM strategy; transformation leadership; analytical, storytelling, portfolio, and adoption-framework expertise.
Commure: AI-powered software platform for healthcare workflow and administrative automation.
2+ YOERequires 2–5+ years in implementation, operations, consulting, customer success, solutions engineering, or similar customer-facing work, plus project management, communication, organizational, and cross-functional skills.
United States or Mountain View or Atlanta or Seattle
$131k-$252k/yrRemoteFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in cloud or technology solutions, and 3+ years of people management. Preferred: customer-facing and technical leadership experience plus cloud or AI certification.
Azure AI Foundry, Azure OpenAI, Foundry Agent Service, Copilot, AI Gateway, APIM, Microsoft Azure, Amazon Web Services, Google
Waymo: Autonomous driving technology for ride-hailing and logistics.
6+ YOE6-8+ years in partner operations, customer success, or account management; proven governance and program management; executive communication; analytical skills; cross-functional problem solving.
8+ YOERequires 8+ years across management consulting, Customer Success Operations, Revenue Operations, or digital transformation in complex enterprise or SaaS environments, with AI implementation and workflow redesign expertise.
New York City or Redwood City or Palo Alto or San Francisco
$140k-$230k/yrHybridFull Time
Snorkel AI: Software platform for programmatic AI data development and labeling.
5+ YOE5+ years in customer success, account management or related post-sales in technical/data-driven environment; enterprise account management; partner with Sales; strong delivery program oversight; excellent communication; data/AI/ML aptitude; travel up to 20%.
Senior Director, Services Strategy - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$236k-$295k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
10+ YOE5+ Mgmt10+ years in professional services or customer success with 5+ years leading services functions; expertise in services strategy, packaging/pricing, P&L, financial and operational optimization, and enterprise networking/security.