3w
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
2mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
2w
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
3mo
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Head of Programmatic Customer Success
San Francisco or Seattle or New York City or Washington, D.C.
$315k-$350k/yr HybridFull Time
Lead programmatic customer success at scale; design digital activation programs; build AI-powered engagement, metrics, and a small team.
3mo
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Executive Success Partner - 11438
Seattle, Washington, United States
$152k-$198k/yr RemoteFull Time
15+ YOE15+ years in customer success, management consulting, or professional services; strategic vision; domain expertise in Source-to-Pay; leading cross-functional teams; strong executive communication; entrepreneurial mindset.
Source-to-Pay (S2P), Contract Lifecycle Management (CLM), Procure-to-Pay (P2P), CRM, Project Management Tools
5d
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Sr. Principal Customer Risk & Retention Strategy Manager
Bellevue, Washington, United States
$175k-$240k/yr RemoteFull Time
15+ YOE5+ Mgmt15+ years in customer success/sales with retention strategy experience, 5+ years people/program management, bachelor\u0002s degree (MBA preferred), strong analytics and forecasting, experience with churn mitigation and cross-functional execution, willing to travel periodically.
4d
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Customer Engagement Programs Lead
San Francisco or Dallas or Seattle or Boston
$169k-$241k/yr RemoteFull Time
7+ YOEBachelor's degree and 7+ years in customer success, loyalty marketing, or strategic engagement programs with executive engagement, program design, data interpretation, and CRM proficiency.
Salesforce, HubSpot
6d
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Practice Development Manager, Enterprise Sales Enablement & Customer Success
Menlo Park or Seattle or New York City or San Francisco
$129k-$186k/yr OnsiteFull Time
5+ YOE5+ years in service design, practice development, professional services, or consulting; experience designing/scaling enterprise service delivery; strong content and communication skills; experience managing consultancy partnerships; bachelor's degree.
2w
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Customer Marketing Manager
Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City or Canada
OnsiteFull Time
3+ YOE3+ years in customer or customer-success marketing; experience with Gartner Peer Insights/G2; building customer reference and review programs; strong project management, event planning, cross-functional collaboration, and writing skills.
Gartner Peer Insights, G2, Salesforce, Asana
1mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
1mo
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Senior Manager, Center of Expertise
Seattle or Washington or United States
$189k-$351k/yr RemoteFull Time
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
Veeam Data Platform (VDP), Veeam Data Cloud (VDC), Vault, Kasten, AWS, Azure, GCP, Kubernetes, Terraform, Pulumi, LLMOps, vector databases, NIST CSF, CIS Controls, Zero Trust Architecture, SOC 2, GDPR, HIPAA, FedRAMP, LinkedIn Learning, O’Reilly
1mo
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Implementation Manager
Bellevue, Washington, United States
$90k-$110k/yr HybridFull Time
2+ YOE2+ years in SaaS implementation, solutions engineering, or technical customer success; experience with ATS/HRIS integrations (UKG, ADP, Workday, Greenhouse, Lever, iCIMS); strong project management and client communication; PMP/CAPM preferred; onsite 4 days/week in Bellevue.
AI Recruiter, AI Interviewer, Talent CRM, ATS, UKG, ADP, Workday, Greenhouse, Lever, iCIMS, HRIS, HCM, API, webhooks
1mo
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Manager, Implementation (Broker)
Seattle or Austin or United States
$94k-$167k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in implementation/professional services/customer success, 2+ years leading a team, strong prioritization, attention to detail, and ability to improve processes and KPIs.
Slack, Microsoft 365
1mo
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Technical Partner Onboarding Specialist, OlmoEarth
Seattle, Washington, United States
$90k-$134k/yr OnsiteFull Time, Temporary
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
OlmoEarth, Google Earth Engine, QGIS, ArcGIS
1mo
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Practice Transformation Specialist, CPI Explorer (Remote)
Cleveland or Minneapolis or Houston or Indianapolis or Pittsburgh or Milwaukee or Kansas City or Tampa or Seattle or United States
$60k-$90k/yr RemoteFull Time
4+ YOE4+ years medical practice management or equivalent experience, 3 years EHR experience, strong communication, training, project management, and customer success skills; able to work remotely anywhere in the US.
Electronic Health Records (EHR)
1w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
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