20 customer success program manager jobs at 13 companies in Costa Mesa, CA
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
AvonRisk: Provides third-party claims administration and risk management services.
5+ YOEBachelor’s degree or 5–10 years of related experience; experience with workers’ compensation programs and California Labor Code, including updates and application, is essential.
Guest Experience In-Restaurant Recovery + Experience Program Manager
Irvine, California, United States
$98k-$116k/yrHybridFull Time
KFC Pan EuropeNYSE: YUM: Quick-service restaurant chain specializing in fried chicken products.
5+ YOEBachelor's degree preferred and 5+ years in project or program management, customer experience, client success, account management, restaurant operations, or related work; cross-functional leadership and strong communication skills required.
IRP Medical: Manufacturer of precision silicone and elastomer components for medical devices.
5+ YOERequires 5–7+ years in account, customer success, program management, sales, or customer service within aerospace or advanced manufacturing, ERP/MRP experience, advanced Excel, PowerPoint, and strong communication skills.
Microsoft Excel, Microsoft PowerPoint, ERP, MRP, EDI, XLOOKUP, INDEX/MATCH
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
Principal Engagement Manager, Professional Services (Remote)
Austin or Carpinteria or Tampa or United States or Los Angeles County
$154k-$212k/yrRemoteFull Time
ProcoreNYSE: PCOR: Cloud-based construction management software for projects and teams.
8+ YOERequires 8+ years in SaaS customer success, professional services, or technical program management, plus enterprise program governance, SaaS architecture, data analysis, communication, and stakeholder management expertise.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yrHybridFull Time
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Newport Beach or China or Singapore or India or United Kingdom
OnsiteFull Time
BirchStreet Systems: Cloud-based procure-to-pay and supply chain software for hospitality.
3+ YOE3-5 years account/customer success or program management experience in hospitality or technology; strong communication, stakeholder management, project management, and technical aptitude.
COPE Health Solutions: Provides healthcare consulting, analytics, and workforce training services.
5+ YOE5+ years healthcare experience (min 3 years in account management/customer success/consulting), deep value-based care and population health knowledge, client relationship and team management, product/platform adoption, analytics, travel up to 40%, occasional evenings/weekends.
Commerce or North America or Europe or Asia Pacific
OnsiteFull Time
FDH Aero: Global supply chain and component distributor for aerospace industries
Bachelor's degree in business, sales, engineering, or related field; aerospace sales, account, or program management experience; aerospace product and regulatory knowledge; sales-target success; communication, relationship-building, strategic thinking, and travel readiness.
Sharebite: Corporate food ordering platform for employee meals and benefits.
3+ YOERequires 3–5 years in operations, client operations, hospitality, logistics, customer success, or project management; dispersed-team leadership, project management, process building, data analysis, and strong communication.