17 customer success program manager jobs at 12 companies in Edmonds, WA
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Enterprise Customer Success Manager, Amazon Freight Customer Success
Santa Monica or Chicago or Bellevue
$113k-$160k/yr OnsiteFull Time
Experience selling innovative solutions, using Salesforce or similar CRM, and managing enterprise customer relationships; freight, consulting, program management, and supply chain expertise preferred.
Salesforce
1d
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Customer Success Manager, Senior Manager – Digital (Marketing & Commerce) Clouds
Seattle or Chicago or Atlanta or Indianapolis
$150k-$227k/yr HybridFull Time
5+ YOERequires 5–6 years in customer success, SaaS, or strategic consulting; executive communication, influence, complex program management, and Salesforce Marketing or Commerce Cloud expertise.
Salesforce, Marketing Cloud, Commerce Cloud, Agentforce, Trust Layer, AI, SaaS
1mo
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
2d
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Sr. CE Program Manager
Bellevue, Washington, United States
$135k-$173k/yr RemoteFull Time
8+ YOE8+ years in program management, preferably SaaS or Customer Success; expertise with program management, marketing automation, customer engagement, analytics, reporting frameworks, and cross-functional leadership.
Marketo, Salesforce, Gainsight Journey Orchestrator, Tableau, Smartsheet
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
4d
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yr OnsiteFull Time
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
Amazon Kiro, AWS, Amazon Bedrock, Amazon SageMaker, CI/CD, DevSecOps, PMP, SCRUM, Agile, SAFe
2w
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
3d
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Senior Customer Marketing Manager
Seattle, Washington, United States
$144k-$165k/yr OnsiteFull Time
7+ YOERequires 7+ years in B2B SaaS marketing, including 3–5 years in customer or lifecycle marketing; program-building experience, strong writing, analytics, HubSpot or similar automation, customer success tooling, and AI tool fluency.
HubSpot, G2, Capterra, TrustRadius
2mo
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Senior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner Organization
Mountain View or Seattle or Arlington or New York
OnsiteFull Time
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
1mo
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Senior Manager, Center of Expertise
Seattle or Washington or United States
$189k-$351k/yr RemoteFull Time
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
Veeam Data Platform (VDP), Veeam Data Cloud (VDC), Vault, Kasten, AWS, Azure, GCP, Kubernetes, Terraform, Pulumi, LLMOps, vector databases, NIST CSF, CIS Controls, Zero Trust Architecture, SOC 2, GDPR, HIPAA, FedRAMP, LinkedIn Learning, O’Reilly
3mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
1mo
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Technical Partner Onboarding Specialist, OlmoEarth
Seattle, Washington, United States
$90k-$134k/yr OnsiteFull Time, Temporary
5+ YOE5+ years in partnerships/customer success/technical program management, experience with geospatial toolsets (Google Earth Engine, QGIS, ArcGIS), strong written communication, technical comfort, independent operator, and process-building skills.
OlmoEarth, Google Earth Engine, QGIS, ArcGIS
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
2w
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Enterprise AI adoption lead (West)
San Francisco or Seattle
$142k-$185k/yr HybridFull Time
5+ YOE5+ years customer success/activation experience, expertise running champion programs, workshops, and enablement; ability to design custom AI solutions and demonstrate business impact; strong facilitation and program management skills.
2w
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Strategic AI adoption lead (West)
San Francisco or Seattle
$168k-$220k/yr HybridFull Time
9+ YOE9+ years customer success/activation experience owning adoption, building champion networks, running workshops, and driving measurable outcomes; strong facilitation, program management, and technical aptitude.
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