2mo
Save
Mark Applied
Hide
Customer Success Manager
Westminster or Portland
$69k-$95k/yr OnsiteFull Time
Experience in customer/account management in local government or utilities; knowledge of Public Works/Community Development; proficient with Cityworks, Esri GIS, Gainsight or Salesforce; BA/BS in Business Management, GIS, Geography, or related field.
Cityworks, Esri GIS, Gainsight, Salesforce
2mo
Save
Mark Applied
Hide
Sr. CX Program Management Professional
Salem or Portland or Atlanta
HybridFull Time
6+ YOE6+ years in customer success or account management; Bachelor's in Business Administration/Marketing; CRM and CS tools experience; strong communication and leadership.
CRM, Customer success tools
1mo
Save
Mark Applied
Hide
Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
2mo
Save
Mark Applied
Hide
Service Delivery Manager - Canada
Burnaby or Port Coquitlam
OnsiteFull Time
10+ YOESenior program leader responsible for customer success and service delivery across multiple functions; 10+ years in service delivery or critical operations; ITIL; cross-functional leadership; strong financial acumen.
ITIL, Incident Management, Change Management, SLA Governance
2mo
Save
Mark Applied
Hide
Project Manager, Enterprise Events
Tysons Corner or Portland or Austin or Dallas
HybridFull Time
3+ YOEBachelor’s degree or 3+ years in customer success or event planning; strong communication and multitasking skills.
CRM software, Project management tools, Smartsheet, Salesforce, MS Office, Slack