19 customer success program manager jobs at 18 companies in Lago Vista, TX
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Customer Success Manager - Strategic
Austin, Texas, United States
OnsiteFull Time
5+ YOERequires 5+ years in customer success, executive relationship management, adoption and renewal programs, customer success processes, escalations, success planning, and value realization for enterprise customers.
Gainsight, Salesforce
1mo
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Customer Success Integration Manager
Round Rock, Texas, United States
$150k-$190k/yr OnsiteFull Time
5+ YOE5+ years technical program/platform enablement experience, Bachelor's in CS/IT or related, strong cloud, AD, GitLab, DevSecOps and stakeholder management skills; PMP/Agile preferred.
GitLab, SonarQube, Artifactory, Hashicorp Vault, SNYK, Langfuse, Okta, DataRobot, PostgreSQL
2d
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Principal Customer Success Manager
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yr RemoteFull Time
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
3mo
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Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
1mo
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
2mo
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*Traveling Construction Customer Success Manager (80% travel required)
Austin or Dallas or Houston or Texas or United States
FieldFull Time
7+ YOE7+ years in construction (PM, Superintendent, or Project Engineer) on large commercial or mission-critical projects; strong client-facing, communication, and technical aptitude; comfortable on-site and presenting; willing to travel 80% and live near Austin, Dallas, or Houston airports.
BIM
1w
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Senior Customer Success Specialist, Connect Specialty Sales
New York City or Jersey City or Austin or Atlanta
$154k-$229k/yr OnsiteFull Time
3+ YOEBachelor's degree, customer-facing technical program leadership, transformation team experience, and 3+ years of Amazon Connect or contact center technology experience; PMP or Agile certification preferred.
Amazon Connect, SaaS, VoIP, CRM, ERP, AWS, PMP, SCRUM, Agile, SAFe
1w
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Head of Borrower Success
United States or Columbus or Austin or San Francisco or New York City or Canada or Quebec
$128k-$177k/yr RemoteFull Time
4+ YOE4+ MgmtBachelor’s degree or equivalent experience; 4+ years leading customer support, experience, servicing, or related operations; experience managing managers, scaled multi-channel operations, outsourced vendors, and regulated performance programs.
AI, generative AI
1mo
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1w
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Principal Engagement Manager, Professional Services (Remote)
Austin or Carpinteria or Tampa or United States or Los Angeles County
$154k-$212k/yr RemoteFull Time
8+ YOERequires 8+ years in SaaS customer success, professional services, or technical program management, plus enterprise program governance, SaaS architecture, data analysis, communication, and stakeholder management expertise.
3w
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Director of Customer Enablement
Austin, Texas, United States
RemoteFull Time
8+ YOERequires 8+ years in customer or product enablement, success, services, product management, marketing, or related fields; experience scaling B2B SaaS or ERP programs, learning content, analytics, and cross-functional leadership.
ERP, B2B SaaS, Learning Management Systems (LMS), AI
1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
1mo
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Implementation Manager
San Francisco or Austin or New York City
$117k-$127k/yr HybridFull Time
3+ YOEBachelor's degree,3+ years implementation/project/customer-success experience,proficiency with Microsoft Excel/Google Sheets,strong communication,detail orientation,and problem-solving skills.
Microsoft Excel, Google Sheets, SQL, Salesforce
3mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
3w
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Senior Partner Enablement Manager, InLife
Atlanta or Austin or Lawrenceville
HybridFull Time
5+ YOERequires 5+ years in partner, sales, or channel enablement, solution consulting, or customer success; partner ecosystem experience; program design, coaching, facilitation, presentation, and stakeholder management skills.
Sage Business Cloud
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
1mo
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Lead Product Marketing Manager, Client Experience & Delivery
Austin, Texas, United States
HybridFull Time
10+ YOE10+ years in product, customer, or client success marketing for B2B technology or marketplace businesses; bachelor's degree or equivalent; experience building scalable customer experience, loyalty, and advocacy programs.
NPS
1mo
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Insights Strategist
Austin, Texas, United States
OnsiteFull Time
3+ YOE3+ years client-facing insights/strategy/research or customer success experience; strong data analysis, storytelling, qualitative and quantitative synthesis, and executive communication skills.
1w
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Growth Retention Lead
Austin, Texas, United States
OnsiteFull Time
2+ YOERequires 2–8 years in operations, product or program management for customer success, retention, account management or sales, plus escalation management, strong writing, communication, data, automation and problem-solving skills.
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