21 customer success program manager jobs at 17 companies in Middle River, MD
1mo
Save
Mark Applied
Hide
Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
1w
Save
Mark Applied
Hide
Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
1mo
Save
Mark Applied
Hide
Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
1mo
Save
Mark Applied
Hide
Customer Success Manager (Ophthalmology) - OptymEdge
Rockville or United States
RemoteFull Time
7+ YOEBachelor's in scientific/clinical discipline (advanced degree preferred) or 7–10 years' relevant experience; experience with eClinical/digital health systems, strong stakeholder management and commercial awareness.
eClinical, eSource, Salesforce, CRM, Certify, Capture, Imaging
2mo
Save
Mark Applied
Hide
Senior Trial Success Manager
United States or Canada or San Francisco or New York City or Washington
$102k-$154k/yr RemoteFull Time
8+ YOE8+ years client-facing experience with enterprise customers, Bachelor’s degree required, strong project and change management, CRM and trial execution experience, exceptional communication; PMP preferred.
Accord, Tofu, CRM
2w
Save
Mark Applied
Hide
Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
2mo
Save
Mark Applied
Hide
Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
5d
Save
Mark Applied
Hide
Program Coordinator
College Park or North America
FieldFull Time
2+ YOERequires 2+ years in customer success, program coordination, operations, or related client-facing work; strong communication and organization; digital record-keeping proficiency; valid driver's license and reliable transportation.
CRM, case management systems
1mo
Save
Mark Applied
Hide
Customer & Community Growth Manager
Washington, District of Columbia, United States
HybridFull Time
5+ YOE5+ years in customer marketing/community/customer success/growth roles; experience building communities and advocacy programs; strong communication, project management, and analytic skills; experience with SMB/mid-market and healthcare/fintech/SaaS preferred.
2mo
Save
Mark Applied
Hide
Senior Manager, Product Management, Customer Success Intelligence, AWS Specialist and Partner Organization
Mountain View or Seattle or Arlington or New York
OnsiteFull Time
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
3mo
Save
Mark Applied
Hide
Project Manager
Tysons Corner or United States or Dallas or Draper or United States or Virtual or Virtual or Virtual or Tysons Corner or United States or Virtual
HybridFull Time
1+ YOEBachelor’s degree required; 1+ years in customer success or event planning; ability to lift 50 pounds; strong communication; multi-tasking in a dynamic environment; 40% travel; MS Office and Salesforce experience.
MS Office, Salesforce.com
4d
Save
Mark Applied
Hide
Execution & Alignment Leader, Technical Services
Arlington, Virginia, United States
$178k-$246k/yr RemoteFull Time
10+ YOE10+ years in enterprise program governance, operational leadership, or business management; 5+ years leading GTM or Customer Success M&A integrations; executive influence; cloud-native, SaaS, P&L, utilization, and margin expertise.
2w
Save
Mark Applied
Hide
Project Analyst - GSA
Washington D.C., District of Columbia, United States
$60k-$72k/yr HybridFull Time, Contract
2+ YOEBachelor's degree required; 2–5 years supporting projects, implementations, customer success, or federal programs; stakeholder coordination, reporting, documentation, communication, organization, and Microsoft Office and Google Suite experience.
Microsoft Office, Google Suite
2w
Save
Mark Applied
Hide
Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
2w
Save
Mark Applied
Hide
Assistant Director, Community Engagement
Washington, District of Columbia, United States
$145k-$155k/yr HybridFull Time
10+ YOEBachelor's degree and 10+ years in community engagement, customer success, association management, or related fields, including leadership; requires strategic growth, team, budget, analytics, CRM, and stakeholder skills.
CRM, Net Promoter Score (NPS)
3d
Save
Mark Applied
Hide
Service Delivery Manager
Washington, District of Columbia, United States
$120k-$133k/yr HybridFull Time
3+ YOERequires 3–5 years coordinating enterprise IT service delivery, customer success, or stakeholder engagement; ITSM platform experience; ITIL 4 familiarity; and experience with communications, training, satisfaction programs, and reporting.
ServiceNow, Microsoft 365, Agile, Scrum, Sprint, learning management systems
1w
Save
Mark Applied
Hide
Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
1w
Save
Mark Applied
Hide
Mission Engagement Associate
Leawood or Arlington or Washington or Maryland
OnsiteFull Time
1+ YOEBachelor's degree and 1–4 years in customer success, relationship management, business development, sales, program coordination, or mission support; strong communication, organization, metrics, and stakeholder skills.
ORCUS, NEXUS, HALO, Jira, Confluence, Salesforce, HubSpot, CRM
Explore Jobs