25 customer success program manager jobs at 20 companies in North Carolina
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Hyperscale DC Customer Success Program Specialist
Raleigh, North Carolina, United States
$65k-$75k/yr OnsiteFull Time
5+ YOEProgram management and supply-chain experience, D365 and Excel proficiency, strong analytical and communication skills, basic fiber-optic knowledge, willingness to travel ~10%, bachelor's degree or 5+ years experience.
D365, VBA, Access, Java, Microsoft Excel
1w
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Customer Success Manager (Public Sector)
Atlanta or Denver or McLean or Raleigh
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and presentation skills, project management, and agile practices. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
2mo
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Manager, CXOps - Digital Customer Success Management
Raleigh, North Carolina, United States
HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8+ years relevant experience, 2-4 years leadership preferred; experience designing digital customer success programs, health scoring, automation, and Gainsight configuration.
Gainsight
3mo
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Senior Customer Success Manager
New York City or Arlington or Austin or Chicago or San Francisco or Seattle or Atlanta or Raleigh or Los Angeles
$135k-$175k/yr HybridFull Time
7+ YOE7+ years software/service delivery; enterprise SaaS deployments; strong executive-level communication; cross-functional influence; program/project management; travel up to 20-25%.
1d
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Program Manager
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOEBachelor's degree in Business, Information Technology, or related field; 5+ years in customer success or account management; enterprise mobility expertise; CRM and customer success platform proficiency.
Salesforce, Gainsight
2mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
1mo
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Sr. Customer Success Manager, Robotic Technical Services, Robotic Technical Services
Garner or Nashville or Arlington
$146k-$208k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years customer-facing and program leadership experience; technical and customer-facing skills; ability to travel up to 50%.
1w
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Customer Success Content & Enablement Manager
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yr HybridFull Time
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
HubSpot, Zendesk, Pendo, Salesforce
1mo
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
1mo
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Senior AI Success Strategist
New York or Washington or Virginia or Tennessee or South Carolina or Pennsylvania or Ohio or North Carolina or New Jersey or New Hampshire or Minnesota or Vermont or Michigan or Mississippi or Massachusetts or Maryland or Madison or Louisiana or Kentucky or Oklahoma or Kansas or Indiana or Maine or Illinois or Georgia or Florida or Delaware or Connecticut or Austin or Rhode Island
$118k-$178k/yr HybridFull Time
8+ YOE8+ years in customer success or related GTM roles,2+ years AI experience,Bachelor's degree required,experience with adoption/health analytics,program management,and executive stakeholder engagement.
Zendesk
1mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
3mo
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Project Manager, Life Science Delivery
San Francisco or Knoxville or New York City or Washington or Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Louisiana or Massachusetts or Minnesota or North Carolina or New Jersey or Nevada or New York or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington
$114k-$143k/yr RemoteFull Time
3+ YOEUndergraduate degree, 3-5 years in healthcare consulting/project management/customer success, 2+ years RWE/healthcare data delivery, strong communication, stakeholder management, and data-driven problem solving.
Jira, Microsoft Project, SQL Workbench
3w
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Strategic Services Manager
New Jersey or New Mexico or Delaware or California or San Diego or West Virginia or New York or Nevada or Idaho or Arkansas or North Carolina or Connecticut or Colorado or Westminster or Missouri or Minnesota or Michigan or Maryland or Massachusetts or Louisiana or Kansas or Nebraska or Indiana or Iowa or Wisconsin or Oklahoma or Washington or Texas or Houston or Utah or Tennessee or South Dakota or Virginia or South Carolina or Rhode Island or Pennsylvania or Oregon or Ohio or Illinois or Florida or Georgia or Atlanta or Maine or Arizona
$100k-$137k/yr HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years customer success/account or program management, executive presence, strong communication, project management or ITIL experience, ability to work with C-level stakeholders; travel up to 25%.
1w
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Senior Marketing Manager, Customer Engagement and Adoption
North Carolina or United States
RemoteFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent experience; 8–10+ years in customer or product marketing, success, education, experience, or related fields; 3–5+ years leading teams; adoption program and cross-functional leadership experience.
AI tools
1mo
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Principal AI Solutions Architect, Customer Success
Texas or California or North Carolina
$134k-$236k/yr HybridFull Time
12+ YOE12+ years leading enterprise technology or AI transformation, 5+ years designing enterprise-scale AI programs, experience with cloud platforms and executive engagement, ability to drive measurable business outcomes.
Genesys Cloud AI Studio, AWS, Microsoft Azure, Google Cloud Platform, OpenAI, Anthropic, Amazon Bedrock, Microsoft Azure AI services, REST APIs, JSON, LLM
1mo
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SR. DIRECTOR, RETENTION PARTNERSHIPS & BEST PRACTICES (REMOTE)
North Carolina or United States
$150k-$185k/yr RemoteFull Time
7+ YOE7+ years in retention, account management, customer success, or program management; experience driving adoption, building cross-functional partnerships, change leadership, analytics, and influencing without authority.
1mo
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Director, Field Effectiveness
Charlotte or New York City
HybridFull Time
7+ YOE3+ Mgmt7+ years go-to-market experience with sales or customer success foundation, 3+ years enablement leadership with people management, AI-native mindset, program architecture skills, strong communication and data literacy.
2w
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Implementation Specialist
Raleigh, North Carolina, United States
$60k-$80k/yr OnsiteFull Time
3+ YOEProject management and customer success experience for SaaS implementations; software configuration, business analysis, stakeholder management, training experience, and willingness to travel <10%.
OpenBlue Employee, AutoCAD
1w
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Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
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