19 customer success program manager jobs at 14 companies in Porter, IN
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Customer Success Manager (Scaled & Digital)
Chicago or Dallas or Boston
$99k-$110k/yr RemoteFull Time
Experience managing 40+ accounts, analyzing usage data, delivering digital customer success programs, facilitating webinars, managing multiple programs autonomously, and collaborating cross-functionally. Commercial real estate technology knowledge is preferred.
Product University, Daily Pay
1w
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Program Manager, Customer Success Efficiency and Scale
Atlanta or Chicago
OnsiteFull Time
5+ YOERequires 5+ years in product or program management, business operations, consulting, or related work; product ownership, cross-functional delivery, analytical problem-solving, communication, and AI tool proficiency.
AI
2mo
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
1mo
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Vice President of Customer Success
Chicago, Illinois, United States
$200k-$250k/yr OnsiteFull Time
3+ YOEMaster's in Business Administration (or equivalent) plus 3 years' management/strategy or customer success experience; experience leading strategic client engagements, team development, growth initiatives, financial analysis, and recruiting/training programs.
CRM, business intelligence tools
2mo
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Customer Succes Manager, Senior Manager-Mulesoft
Atlanta or Indianapolis or Chicago
$150k-$227k/yr HybridFull Time
5+ YOE5-6 years customer success or SaaS experience; deep MuleSoft Anypoint Platform expertise and multiple MuleSoft certifications; strong executive communication, program management, and strategic account leadership skills.
MuleSoft Anypoint Platform, CloudHub, Runtime Fabric, MuleSoft RPA, Salesforce, Salesforce Connector, Composer, Data Cloud, SAP, Oracle, Workday, ServiceNow, AI tools
5d
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VP, Customer Success, Agentforce and Data 360
New York City or Chicago or Atlanta or Seattle or Indianapolis or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ MgmtRequires 15+ years in customer success or enterprise-facing roles, 10+ years in senior management, and 5+ years leading leaders. Global program scaling, executive communication, analytics, and cross-functional leadership required.
CRM, SaaS, Salesforce, Agentforce, Data 360
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Senior Manager/Director, Attrition Programs – Customer Success
Chicago, Illinois, United States
$143k-$262k/yr HybridFull Time
7+ YOE7+ years in customer success/renewals/retention in enterprise SaaS; program leadership, analytics, commercial acumen, Salesforce platform experience; Bachelor's required, MBA preferred.
Salesforce
3w
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Customer Account Manager
Chicago or Dallas
$123k-$137k/yr RemoteFull Time
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Salesforce, Gainsight, Jira
6d
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Chapter Success Manager & Leadership Coach
Chicago or United States
RemoteFull Time
5+ YOERequires 5 years in student, member, customer success, relationship management, finance, consulting, or project management; bachelor's degree; coaching experience; CRM, data tracking, reporting, and program operations expertise; travel up to 15%.
1mo
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Law Schools Founding CSM
Chicago, Illinois, United States
$140k-$160k/yr HybridFull Time
3+ YOE3+ years in customer success or account management in SaaS/legal tech preferred; strong trainer and presenter; experience building playbooks and scaled tech-touch CS programs; comfortable across time zones.
4w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
5d
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Senior Customer Education Manager, Live Programs
Chicago, Illinois, United States
$141k-$168k/yr HybridFull Time
8+ YOERequires 8+ years of training experience, including 3–5 years in SaaS or technology, professional services or customer success experience, adult learning expertise, content design, executive presentation, and program management skills.
2w
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Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
2mo
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Associate Manager, Installation & Go Live
Chicago or Royal Oak
$64k-$89k/yr HybridFull Time
5+ YOE1+ Mgmt5+ years in customer success or related roles, 1 year managing teams, bachelor’s degree in IT/Networking/Business or equivalent, hands-on POS/hardware/software experience, leadership, project coordination, and familiarity with technical certifications.
5d
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Salesforce Innovation Center, Lead AMER
Chicago, Illinois, United States
$117k-$178k/yr HybridFull Time
4+ YOERequires 4–6 years of relevant experience, meeting facilitation, project or program management, executive presence, customer success, strategic thinking, communication, organization, multitasking, and adaptability.
2w
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Delivery Director
Michigan City, Indiana, United States
RemoteFull Time
15+ YOERequires 15+ years in IT delivery, professional services, customer success, program management, implementations, or related leadership; experience leading PMs and enterprise-scale programs; existing US work authorization.
MiraCloud, CCaaS, SaaS, PMO
2w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
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Implementation Consultant
Chicago or Connecticut or Georgia or North Carolina or Minnesota or Massachusetts or Iowa or Charlotte or Illinois or Colorado or District of Columbia or Idaho or Montana or Delaware or Kansas or Michigan or Austin or Maryland or Ohio or Indiana or Maine
RemoteFull Time
3+ YOERequires 3+ years in implementation consulting, project management, business analysis, customer success, or SaaS deployments, with enterprise implementation leadership, requirements translation, project coordination, and strong communication skills.
SaaS, User Acceptance Testing (UAT), Power BI
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
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