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20 customer success program manager jobs at 17 companies in Roswell, GA

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Customer Success Manager
Duluth, Georgia, United States
OnsiteFull Time
Barco
BarcoEuronext Brussels: BAR: Belgian public technology providing visualization, collaboration, and networking systems to healthcare, enterprise, and entertainment professionals.
5+ YOE5+ years project management/customer success experience; technical affinity in software/AV/visualization/networking; strong stakeholder, communication, planning, and problem-solving skills.
Salesforce, Microsoft Project, Jira
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2w
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Program Manager, Customer Success Efficiency and Scale
Atlanta or Chicago
OnsiteFull Time
Stripe
Stripe: Financial infrastructure platform for online businesses and enterprises.
5+ YOERequires 5+ years in product or program management, business operations, consulting, or related work; product ownership, cross-functional delivery, analytical problem-solving, communication, and AI tool proficiency.
AI
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2mo
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
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1w
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Lead Customer Success Project Manager, Data Center Services
Atlanta or Las Vegas
HybridFull Time
Switch
Switch: Designs, builds, and operates data centers.
7+ YOERequires 7+ years managing complex data center or technology deployments, PMP certification, and advanced Microsoft Office, Salesforce, and Smartsheet skills. Bachelor's degree preferred.
Microsoft Office, Salesforce, Smartsheet
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2mo
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Strategic Client Success Manager
Atlanta, Georgia, United States
HybridFull Time
Neighborly Software
Neighborly Software: Cloud-based government-program management software serving public and nonprofit organizations administering federally funded programs.
5+ YOE5+ years supporting HUD/federal programs or 8+ years in SaaS client success; strong communication and presentation skills; subject-matter expertise in HUD programs; ability to evaluate workflows and drive account outcomes.
HTML
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1mo
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Retention Program Execution Manager
Atlanta, Georgia, United States
HybridFull Time
Infor
Infor: Global provider of industry-specific enterprise cloud software.
Experience in Customer Success or Customer Experience within SaaS, executing retention/adoption initiatives, strong project management, forecasting and QBR experience, hands-on with Gainsight and Salesforce.
Gainsight, Salesforce CRM
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1mo
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Digital Scale Client Success Manager
Atlanta, Georgia, United States
HybridFull Time
Azalea Health
Azalea Health: Private healthcare software providing cloud EHR, billing, and practice-management tools to rural hospitals and ambulatory practices.
3+ YOEBachelor's or equivalent experience, 3+ years SaaS client success (healthcare IT preferred), strong analytical skills, experience building scalable CSM programs, excellent communication, ability to travel up to 20%.
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Senior Customer Success Specialist, Connect Specialty Sales
New York City or Jersey City or Austin or Atlanta
$154k-$229k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
3+ YOEBachelor's degree, customer-facing technical program leadership, transformation team experience, and 3+ years of Amazon Connect or contact center technology experience; PMP or Agile certification preferred.
Amazon Connect, SaaS, VoIP, CRM, ERP, AWS, PMP, SCRUM, Agile, SAFe
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
Outreach
Outreach: Private AI revenue platform helping sales, marketing, RevOps, and customer-success teams build pipeline, close deals, and forecast.
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
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2mo
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Manager, Client Experience
Atlanta, Georgia, United States
HybridFull Time
Aprio
Aprio: Full-service CPA-led business advisory and accounting firm.
5+ YOEBachelor's degree required, 5+ years CX/customer success/account management experience (professional services preferred). Experience with VoC, journey mapping, issue management, analytics, stakeholder alignment, and AI tools (Microsoft Copilot, Claude).
Microsoft Copilot, Claude, Miro, Lucidchart, HubSpot, Microsoft Power BI, Qualtrics, Medallia
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Technical Success - AI Apps & Agents Director
United States or Mountain View or Atlanta or Seattle
$131k-$252k/yr RemoteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Multinational technology providing software, cloud, and AI solutions.
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in cloud or technology solutions, and 3+ years of people management. Preferred: customer-facing and technical leadership experience plus cloud or AI certification.
Azure AI Foundry, Azure OpenAI, Foundry Agent Service, Copilot, AI Gateway, APIM, Microsoft Azure, Amazon Web Services, Google
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Strategic Services Manager
New Jersey or New Mexico or Delaware or California or San Diego or West Virginia or New York or Nevada or Idaho or Arkansas or North Carolina or Connecticut or Colorado or Westminster or Missouri or Minnesota or Michigan or Maryland or Massachusetts or Louisiana or Kansas or Nebraska or Indiana or Iowa or Wisconsin or Oklahoma or Washington or Texas or Houston or Utah or Tennessee or South Dakota or Virginia or South Carolina or Rhode Island or Pennsylvania or Oregon or Ohio or Illinois or Florida or Georgia or Atlanta or Maine or Arizona
$100k-$137k/yr HybridFull Time
Trimble
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
3+ YOEBachelor's or equivalent, 3+ years customer success/account or program management, executive presence, strong communication, project management or ITIL experience, ability to work with C-level stakeholders; travel up to 25%.
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AQM
Covington, Georgia, United States
FieldFull Time
The Erosion Company
The Erosion Company: Provides erosion control and site compliance services.
2+ YOEPreferred 2–5 years of exterior construction experience, plus field or team management and demonstrated customer service or account management success. Requires MS Office proficiency and strong communication, prioritization, and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Senior Partner Enablement Manager
Atlanta or Hoboken
HybridFull Time
NICE
NICENASDAQ: NICE: Software provider for customer experience, financial crime, and public safety.
3+ YOERequires 3–5 years in partner or sales enablement, channel programs, customer success, or similar; training program experience; partner ecosystem knowledge; communication, organization, project management, and cross-functional collaboration skills.
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Senior Partner Enablement Manager, InLife
Atlanta or Austin or Lawrenceville
HybridFull Time
Sage
SageLondon Stock Exchange: SGE: Global provider of accounting and business management software.
5+ YOERequires 5+ years in partner, sales, or channel enablement, solution consulting, or customer success; partner ecosystem experience; program design, coaching, facilitation, presentation, and stakeholder management skills.
Sage Business Cloud
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2w
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Implementation Specialist
Atlanta or Santa Barbara
HybridFull Time
Pearly
Pearly: The dental financial engagement platform that boosts practice profitability and keeps patients smiling.
2+ YOERequires 2–4 years in SaaS implementation, onboarding, or technical customer success; project management, software configuration and training, process documentation, and familiarity with HubSpot and customer support platforms.
HubSpot, Pylon, Zendesk, Intercom
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3w
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Global Sales Delivery Lead
Atlanta, Georgia, United States
$63k-$183k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
5+ YOE2+ MgmtRequires 5+ years in sales operations, service delivery, customer success, or program management; 3+ years leading inside or SaaS sales teams; 2+ years managing team leaders or sales managers.
Microsoft Office, Google Workspace, Weekly Business Review (WBR)
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