18 customer success program manager jobs at 17 companies in San Marcos, TX

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Customer Success Manager - Strategic
Austin, Texas, United States
OnsiteFull Time
Quest Software
Quest Software: Develops enterprise software for data management, security, and modernization.
5+ YOERequires 5+ years in customer success, executive relationship management, adoption and renewal programs, customer success processes, escalations, success planning, and value realization for enterprise customers.
Gainsight, Salesforce
4w
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Customer Success Integration Manager
Round Rock, Texas, United States
$150k-$190k/yr OnsiteFull Time
eClerx
eClerxNational Stock Exchange of India: ECLERX: Provides business process management and data analytics services globally.
5+ YOE5+ years technical program/platform enablement experience, Bachelor's in CS/IT or related, strong cloud, AD, GitLab, DevSecOps and stakeholder management skills; PMP/Agile preferred.
GitLab, SonarQube, Artifactory, Hashicorp Vault, SNYK, Langfuse, Okta, DataRobot, PostgreSQL
2mo
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Customer Success Manager/Implementation Consultant
Nashville or Austin
HybridFull Time
Stampli
Stampli: AI-powered accounts payable and financial operations automation platform.
3+ YOE3+ years in customer-facing B2B SaaS/post-sales implementation roles; experience owning complex implementations, ERP/P2P consulting (NetSuite, Sage), strong project management, communication, and consultative skills.
NetSuite, Sage, Stampli, ChatGPT Enterprise, ERP, P2P
3mo
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Scaled Enterprise Customer Success Manager
San Francisco or New York City or Austin
$150k-$175k/yr HybridFull Time
Perplexity
Perplexity: AI-powered search engine providing conversational answers with citations.
3+ YOE3+ years in Customer Success, Account Management, Sales, or related roles at scaling tech companies; experience with SMB/Mid-Market; SaaS/AI tools; data-driven, scalable programs; strong communication.
1mo
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Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yr RemoteFull Time
Branch
Branch: Platform providing deep linking and attribution for mobile applications.
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
2d
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Senior Customer Success Specialist, Connect Specialty Sales
New York City or Jersey City or Austin or Atlanta
$154k-$229k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOEBachelor's degree, customer-facing technical program leadership, transformation team experience, and 3+ years of Amazon Connect or contact center technology experience; PMP or Agile certification preferred.
Amazon Connect, SaaS, VoIP, CRM, ERP, AWS, PMP, SCRUM, Agile, SAFe
3w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
MongoDB
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
4w
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
Clerri
Clerri: A membership platform helping dental practices grow recurring revenue.
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
2w
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Director of Customer Enablement
Austin, Texas, United States
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
8+ YOERequires 8+ years in customer or product enablement, success, services, product management, marketing, or related fields; experience scaling B2B SaaS or ERP programs, learning content, analytics, and cross-functional leadership.
ERP, B2B SaaS, Learning Management Systems (LMS), AI
1mo
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Implementation Manager
Austin or New York City or San Francisco
HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOEBachelor's degree,3+ years implementation/customer success/project management/technical consulting or financial analysis,proficiency with Microsoft Excel and Google Sheets,strong communication,attention to detail and problem-solving.
Microsoft Excel, Google Sheets, SQL, Salesforce
1mo
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Implementation Manager
San Francisco or Austin or New York City
$117k-$127k/yr HybridFull Time
Dealpath
Dealpath: Cloud platform for real estate investment and deal management.
3+ YOEBachelor's degree,3+ years implementation/project/customer-success experience,proficiency with Microsoft Excel/Google Sheets,strong communication,detail orientation,and problem-solving skills.
Microsoft Excel, Google Sheets, SQL, Salesforce
3mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
2w
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Senior Partner Enablement Manager, InLife
Atlanta or Austin or Lawrenceville
HybridFull Time
Sage
SageLondon Stock Exchange: SGE: Provider of accounting, payroll, and business management software.
5+ YOERequires 5+ years in partner, sales, or channel enablement, solution consulting, or customer success; partner ecosystem experience; program design, coaching, facilitation, presentation, and stakeholder management skills.
Sage Business Cloud
2d
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Implementation Consultant
Chicago or Connecticut or Georgia or North Carolina or Minnesota or Massachusetts or Iowa or Charlotte or Illinois or Colorado or District of Columbia or Idaho or Montana or Delaware or Kansas or Michigan or Austin or Maryland or Ohio or Indiana or Maine
RemoteFull Time
Itron
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
3+ YOERequires 3+ years in implementation consulting, project management, business analysis, customer success, or SaaS deployments, with enterprise implementation leadership, requirements translation, project coordination, and strong communication skills.
SaaS, User Acceptance Testing (UAT), Power BI
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
3w
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Lead Product Marketing Manager, Client Experience & Delivery
Austin, Texas, United States
HybridFull Time
News Corp
News CorpNasdaq: NWSA: Global media, publishing, and digital information services.
10+ YOE10+ years in product, customer, or client success marketing for B2B technology or marketplace businesses; bachelor's degree or equivalent; experience building scalable customer experience, loyalty, and advocacy programs.
NPS
3w
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Insights Strategist
Austin, Texas, United States
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
3+ YOE3+ years client-facing insights/strategy/research or customer success experience; strong data analysis, storytelling, qualitative and quantitative synthesis, and executive communication skills.
1d
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Growth Retention Lead
Austin, Texas, United States
OnsiteFull Time
Base Power
Base Power: Providing residential battery systems and retail electricity services.
2+ YOERequires 2–8 years in operations, product or program management for customer success, retention, account management or sales, plus escalation management, strong writing, communication, data, automation and problem-solving skills.