22 customer success program manager jobs at 14 companies in Sumner, WA
2mo
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Customer Success Manager, Senior Manager - Core Clouds (Sales & Service)
Chicago or Atlanta or Seattle or Indianapolis or Bellevue
$150k-$227k/yr HybridFull Time
5+ YOEStrategic customer success leader with 5+ years experience supporting enterprise customers on Sales Cloud and Service Cloud; strong executive communication, program management, and stakeholder influence; Salesforce certifications required/preferred.
Sales Cloud, Service Cloud, Sales Engagement, High Velocity Features, Einstein AI, Omni-Channel, Service Cloud Voice, Digital Engagement, Field Service Lightning, Financial Services Cloud, Agentforce, Slack, CPQ
1w
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Sr. CE Program Manager
Bellevue, Washington, United States
$135k-$173k/yr RemoteFull Time
8+ YOE8+ years in program management, preferably SaaS or Customer Success; expertise with program management, marketing automation, customer engagement, analytics, reporting frameworks, and cross-functional leadership.
Marketo, Salesforce, Gainsight Journey Orchestrator, Tableau, Smartsheet
1mo
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Principal Customer Success Specialist - GenAI, AWS Specialist and Partner Organization
Seattle or New York or Mountain View
$183k-$284k/yr OnsiteFull Time
10+ YOEAWS certification, 10+ years in senior customer-facing/customer success or transformation advisory roles, 10+ years leading large-scale SDLC/engineering modernization programs, proven ability to develop scalable transformation frameworks, executive presence, and expertise in AI-driven software delivery.
Amazon Kiro, Amazon Bedrock, SageMaker, CI/CD, DevSecOps
4d
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Senior Partner Success Manager
Loveland or Colorado Springs or Denver or Seattle or Olympia or United States
$109k-$182k/yr HybridFull Time
7+ YOEBachelor's degree and 7+ years in partner success, customer success, product operations, program management, or technical marketing. Requires B2B software, adoption, metrics, program management, and stakeholder communication expertise.
Keysight Software Manager (KSM), SQL, Oracle, Salesforce
3w
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Manager, Customer Operations (Revenue Operations)
Seattle or Atlanta or United States
$120k-$155k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years in Customer Success/Account or Revenue/Customer Operations, 2+ years people leadership, hands-on AI/automation experience, experience with Salesforce and Outreach, strong analytics and communication, bachelor's or equivalent.
Salesforce, Outreach, Claude
6d
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Senior Executive - Program & Project Management
Bellevue, Washington, United States
$70k-$85k/yr OnsiteFull Time
1+ YOERequires 1–3 years in PMO coordination, social operations, digital marketing, customer success, or support operations; Sprinklr experience; stakeholder management; and Microsoft 365 proficiency.
Sprinklr, Microsoft Copilot, Microsoft Power Automate, Microsoft Copilot Studio, Microsoft Power BI, Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft 365
2w
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Senior Customer Marketing Manager
Seattle, Washington, United States
$144k-$165k/yr OnsiteFull Time
7+ YOERequires 7+ years in B2B SaaS marketing, including 3–5 years in customer or lifecycle marketing; program-building experience, strong writing, analytics, HubSpot or similar automation, customer success tooling, and AI tool fluency.
HubSpot, G2, Capterra, TrustRadius
3mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
2mo
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Senior Manager, Center of Expertise
Seattle or Washington or United States
$189k-$351k/yr RemoteFull Time
8+ YOE4+ Mgmt8+ years in technical customer success/solutions engineering, 4+ years people management, deep expertise in data protection and cyber resilience, familiarity with AI/ML and cloud platforms, strong executive communication and coaching skills.
Veeam Data Platform (VDP), Veeam Data Cloud (VDC), Vault, Kasten, AWS, Azure, GCP, Kubernetes, Terraform, Pulumi, LLMOps, vector databases, NIST CSF, CIS Controls, Zero Trust Architecture, SOC 2, GDPR, HIPAA, FedRAMP, LinkedIn Learning, O’Reilly
5d
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Technical Success - AI Apps & Agents Director
United States or Mountain View or Atlanta or Seattle
$131k-$252k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in cloud or technology solutions, and 3+ years of people management. Preferred: customer-facing and technical leadership experience plus cloud or AI certification.
Azure AI Foundry, Azure OpenAI, Foundry Agent Service, Copilot, AI Gateway, APIM, Microsoft Azure, Amazon Web Services, Google
3mo
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Manager, Implementation (Global Payroll)
San Francisco or Seattle or New York City or Austin or United States
$94k-$171k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success, 2+ years leading teams, strong prioritization, problem solving, and cross-functional collaboration skills.
Slack, Microsoft 365
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
1d
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Deployment Strategist (Payor)
United States or Seattle
HybridFull Time
Experience in deployment, implementation, customer success, strategic operations, consulting, or related customer-facing work; strong payor healthcare knowledge, project leadership, communication, and cross-functional execution skills.
Large Language Model (LLM), AI, HIPAA
3w
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Enterprise AI adoption lead (West)
San Francisco or Seattle
$142k-$185k/yr HybridFull Time
5+ YOE5+ years customer success/activation experience, expertise running champion programs, workshops, and enablement; ability to design custom AI solutions and demonstrate business impact; strong facilitation and program management skills.
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