3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
think-cell: German software making PowerPoint and Excel tools for professionals to create charts, diagrams, and presentations.
6+ YOEBachelor’s degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires program management, executive communication, Salesforce, Gong, Microsoft Office, PowerPoint, and periodic travel.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
think-cell: German software making PowerPoint and Excel tools for professionals to create charts, diagrams, and presentations.
6+ YOEBachelor's degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires executive presence, program management, communication, Salesforce, Gong, travel, and Microsoft Office proficiency.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
Gogo Business AviationNASDAQ: GOGO: Inflight connectivity provider serving business and military/government aircraft with air-to-ground and satellite networks.
3+ YOEBachelor’s degree or equivalent experience and 3–5+ years in program management, project management, or customer success. Requires complex technical project experience and executive-level communication skills.
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.
Denver or New Jersey or Maryland or New Hampshire or Delaware or South Carolina or Massachusetts or West Virginia or Rhode Island or Connecticut or North Carolina or Pennsylvania or Vermont or Virginia or Ohio or New York or Georgia or Tennessee or Maine or Florida
$88k-$138k/yrHybridFull Time
Arrow ElectronicsNYSE: ARW: Global technology solutions, components, and enterprise computing provider.
3+ YOERequires 3–5 years in content creation and project management, electronics supply chain and SaaS knowledge, and typically 5–7 years related experience with a four-year degree or equivalent.
Strategic Customer Success Manager - MarTech / AdTech, US
Austin or Denver or Mountain View or Texas or Colorado or Illinois or Florida or Georgia or Idaho or Indiana or Kansas or Maryland or Massachusetts or Nebraska or Nevada or North Carolina or Oregon or Pennsylvania or Tennessee or Utah or Virginia or California or New York or Washington
$144k-$180k/yrRemoteFull Time
Branch Metrics: Branch is a private software providing omnichannel linking, mobile measurement, and attribution tools for businesses.
6+ YOE6+ years customer success or strategic account management, experience with global strategic accounts, AdTech/MarTech preferred, AI program experience, CRM and analytics tool fluency, strong executive communication.
Looker, Tableau, Google Analytics, Salesforce, Asana, JIRA, Notion, Catalyst
Loveland or Colorado Springs or Denver or Seattle or Olympia or United States
$109k-$182k/yrHybridFull Time
Keysight TechnologiesNYSE: KEYS: Global electronic design, test, and manufacturing hardware/software solutions.
7+ YOEBachelor's degree and 7+ years in partner success, customer success, product operations, program management, or technical marketing. Requires B2B software, adoption, metrics, program management, and stakeholder communication expertise.
Zocks: Privacy-first AI software platform that automates workflows for financial advisors and wealth-management firms.
3+ YOE3+ years in implementation/activation/customer success managing SMB books; experience in wealthtech/fintech preferred; strong analytical, communication, and program-building skills; interest in AI.
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
New Jersey or New Mexico or Delaware or California or San Diego or West Virginia or New York or Nevada or Idaho or Arkansas or North Carolina or Connecticut or Colorado or Westminster or Missouri or Minnesota or Michigan or Maryland or Massachusetts or Louisiana or Kansas or Nebraska or Indiana or Iowa or Wisconsin or Oklahoma or Washington or Texas or Houston or Utah or Tennessee or South Dakota or Virginia or South Carolina or Rhode Island or Pennsylvania or Oregon or Ohio or Illinois or Florida or Georgia or Atlanta or Maine or Arizona
$100k-$137k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
3+ YOEBachelor's or equivalent, 3+ years customer success/account or program management, executive presence, strong communication, project management or ITIL experience, ability to work with C-level stakeholders; travel up to 25%.
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Databricks: Data and AI software providing a unified platform.
5+ YOE5+ years delivering technical data and AI projects or programs; Python, SQL, or Scala programming; customer-facing architecture, consulting, or success experience; distributed systems knowledge; stakeholder management; and a bachelor's degree or equivalent experience.