20 customer support advisor jobs at 10 companies in Frederick, MD
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Technical Support Advisor
Chantilly, Virginia, United States
$95k-$160k/yrHybridFull Time
JSI: Develops lawful intelligence and AI-powered analytics software.
2+ YOE2+ years technical support experience with several infrastructure technologies; ability to obtain Top-Secret clearance; customer-centric attitude, troubleshooting, phone/email etiquette, ability to work on-call and travel up to 30%.
VMWare, Microsoft Server 2019, Linux, Active Directory, Microsoft PowerShell, Kubernetes, MSSQL, Cisco ASA, DELL SAN, DELL Server Hardware
ClarivateNYSE: CLVT: Provides data, analytics, and workflow solutions for global innovation.
1+ YOEBachelor's degree or equivalent relevant experience; 1+ year customer support experience; 1+ year Microsoft Office experience, especially Outlook, Word, and Excel; strong communication, problem-solving, and prioritization skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM)
ClarivateNew York Stock Exchange: CLVT: Provides data, analytics, and software for the global innovation lifecycle.
1+ YOEBachelor's degree or equivalent relevant experience, 1+ year in customer support, and 1+ year using Microsoft Office Suite, especially Outlook, Word, and Excel. Requires communication, problem-solving, conflict resolution, and prioritization skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM)
Passport Auto Group: Sells and services new and pre-owned automobiles.
Previous customer service experience required; ability to work in a fast-paced dealership service department and support customer retention and service revenue goals.
High school diploma or equivalent; ability to support checkout, loyalty programs, and customer interactions; satisfactory background check; virtual interview cameras on and AI tools not permitted.
Congressional Federal Credit Union: Financial cooperative providing personal banking and lending services.
1+ YOE1+ years relevant experience, two-year college degree required, strong verbal/written communication, digital banking proficiency, empathy and problem-solving for member support.
Adventist HealthCare: Provides integrated hospital, rehabilitation, and home health services.
2+ YOEHigh school diploma or equivalent; 2+ years in a healthcare financial environment; strong customer service; ability to work independently; proficient PC skills (Word/Excel).
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Provide excellent customer service, sell products, maintain merchandise presentation, support OMNI services, and engage customers using fashion and product knowledge.
Maki, Instore Care App, Click & Collect, Smart Store, OMNI
STINGRAI Tech Advisor (Operations Research Analyst 4) - 29231
Washington, District of Columbia, United States
$115k-$155k/yrOnsiteFull Time
HIINYSE: HII: Builds naval ships and provides global defense technology solutions.
Must possess Top-Secret clearance; experience providing technical/engineering or systems-integration support to mission-focused teams; ability to translate user requirements, provide training, and support capability customization.
The Aerospace Corporation: Provides technical expertise and research for national space programs.
10+ YOEBachelor's degree in STEM or relevant discipline, 10+ years of technical experience, project management and customer support skills, and current TS/SCI clearance with polygraph; U.S. citizenship required.
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
0+ YOEProviding client service support to financial advisors; strong communication, detail orientation, and computer skills; High School diploma required; FINRA credentials (SIE/Series) preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Assist financial advisors by servicing client accounts, executing money movements, onboarding and maintaining accounts, and supporting client communications; Series licensing required and strong Microsoft Office skills.
MSOnline, eSign, eAuthorization, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
Client service support for Financial Advisors; enthusiastic self-starter; ability to learn new platforms; high school diploma/GED minimum; desired FINRA credentials (SIE, Series 7/66/63/65); proficiency with Microsoft Office and Salesforce.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
Provide client service and administrative support to financial advisors; Series 7 and Series 66 or Series 63+65 required, high school diploma required, college degree preferred, strong MS Office skills and 2+ years industry experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, MSOnline, eSign, eAuthorization