9 customer support advisor jobs at 7 companies in Winchester, VA
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Technical Support Advisor
Chantilly, Virginia, United States
$95k-$160k/yrHybridFull Time
JSI: Develops lawful intelligence and AI-powered analytics software.
2+ YOE2+ years technical support experience with several infrastructure technologies; ability to obtain Top-Secret clearance; customer-centric attitude, troubleshooting, phone/email etiquette, ability to work on-call and travel up to 30%.
VMWare, Microsoft Server 2019, Linux, Active Directory, Microsoft PowerShell, Kubernetes, MSSQL, Cisco ASA, DELL SAN, DELL Server Hardware
Academic Advisor, Student Support Programs (Education Support Specialist III)
Middletown or Warrenton
$46k-$59k/yrHybridFull Time
Tidewater Community College: Public community college providing associate degrees and workforce training.
Requires subject matter knowledge, academic excellence, customer service professionalism, strong communication and organizational skills, critical thinking, and experience with Microsoft Office Suite, Student Information System, or Learning Management software.
Microsoft Office Suite, Student Information System, Learning Management software
High school diploma or equivalent; ability to support checkout, loyalty programs, and customer interactions; satisfactory background check; virtual interview cameras on and AI tools not permitted.
Congressional Federal Credit Union: Financial cooperative providing personal banking and lending services.
1+ YOE1+ years relevant experience, two-year college degree required, strong verbal/written communication, digital banking proficiency, empathy and problem-solving for member support.
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Provide excellent customer service, sell products, maintain merchandise presentation, support OMNI services, and engage customers using fashion and product knowledge.
Maki, Instore Care App, Click & Collect, Smart Store, OMNI
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Provide excellent customer service, guide and sell products, support OMNI services, maintain visual standards, and participate in trainings; sales or retail customer-service experience preferred.
Maki, Instore Care App, Click & Collect, Smart Store
The Aerospace Corporation: Provides technical expertise and research for national space programs.
10+ YOEBachelor's degree in STEM or relevant discipline, 10+ years of technical experience, project management and customer support skills, and current TS/SCI clearance with polygraph; U.S. citizenship required.
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
0+ YOEProviding client service support to financial advisors; strong communication, detail orientation, and computer skills; High School diploma required; FINRA credentials (SIE/Series) preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
Client service support for Financial Advisors; enthusiastic self-starter; ability to learn new platforms; high school diploma/GED minimum; desired FINRA credentials (SIE, Series 7/66/63/65); proficiency with Microsoft Office and Salesforce.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce