45 customer support advisor jobs at 25 companies in Virginia
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Technical Support Advisor
Chantilly, Virginia, United States
$95k-$160k/yrHybridFull Time
JSI: Develops lawful intelligence and AI-powered analytics software.
2+ YOE2+ years technical support experience with several infrastructure technologies; ability to obtain Top-Secret clearance; customer-centric attitude, troubleshooting, phone/email etiquette, ability to work on-call and travel up to 30%.
VMWare, Microsoft Server 2019, Linux, Active Directory, Microsoft PowerShell, Kubernetes, MSSQL, Cisco ASA, DELL SAN, DELL Server Hardware
ClarivateNYSE: CLVT: Provides data, analytics, and workflow solutions for global innovation.
1+ YOEBachelor's degree or equivalent relevant experience; 1+ year customer support experience; 1+ year Microsoft Office experience, especially Outlook, Word, and Excel; strong communication, problem-solving, and prioritization skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM)
ClarivateNew York Stock Exchange: CLVT: Provides data, analytics, and software for the global innovation lifecycle.
1+ YOEBachelor's degree or equivalent relevant experience, 1+ year in customer support, and 1+ year using Microsoft Office Suite, especially Outlook, Word, and Excel. Requires communication, problem-solving, conflict resolution, and prioritization skills.
Microsoft Office Suite, Microsoft Outlook, Microsoft Word, Microsoft Excel, Customer Relationship Management (CRM), IT Service Management (ITSM)
Pete's RV Center: Sells and services new and pre-owned recreational vehicles.
Service advisor or dealership support experience preferred; knowledge of work orders, repair processes, RV parts, and service operations; strong computer, communication, organization, and problem-solving skills; clean driving record.
Auburn Hills or California or Colorado or Cleveland or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington or Los Angeles County
$26-$46/hrOnsiteContract
AccentureNYSE: ACN: Consulting, technology, and operations services for global businesses.
1+ YOEHigh school diploma/GED plus 1–2 years hands-on automotive repair experience, or a bachelor's degree or automotive trade certificate. Requires diagnostic knowledge, computer skills, and technical communication abilities.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Dealer Information Software, Internal ticketing systems, call management systems, North America Product databases, diagnostic tools
Corebridge FinancialNYSE: CRBG: Provides life insurance, annuities, and retirement planning solutions.
2+ YOEHigh school diploma or equivalent, two years of office clerical and customer service experience, strong communication and organizational skills, teamwork, adaptability, discretion, and proficiency with MS Office.
Corebridge FinancialNYSE: CRBG: Provides life insurance and retirement products in the United States.
2+ YOEHigh school diploma or equivalent, 2 years of office clerical and customer service experience, strong communication and organizational skills, and proficiency with Microsoft Office and other software applications.
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
High school diploma or equivalent; ability to deliver high-touch customer service at checkout, support loyalty programs, and follow virtual interview requirements.
Academic Advisor, Student Support Programs (Education Support Specialist III)
Middletown or Warrenton
$46k-$59k/yrHybridFull Time
Tidewater Community College: Public community college providing associate degrees and workforce training.
Requires subject matter knowledge, academic excellence, customer service professionalism, strong communication and organizational skills, critical thinking, and experience with Microsoft Office Suite, Student Information System, or Learning Management software.
Microsoft Office Suite, Student Information System, Learning Management software
Cavalier Auto Group: Family-owned group operating multiple automotive dealerships and service centers.
Manage service orders and technician workflow, provide concierge customer support, oversee warranty administration; requires valid driver's license, clean driving record, supervisory ability, strong communication and time management.
Steven Toyota: Family-owned Toyota dealership based in Harrisonburg, Virginia.
Responsibilities include advising customers on vehicle service, coordinating repairs, and supporting service department operations. (Specific qualifications not provided.)
High school diploma or equivalent; deliver customer-facing checkout and loyalty program support; virtual interview cameras required; background check required.
Congressional Federal Credit Union: Financial cooperative providing personal banking and lending services.
1+ YOE1+ years relevant experience, two-year college degree required, strong verbal/written communication, digital banking proficiency, empathy and problem-solving for member support.
PetcoNasdaq: WOOF: Pet specialty retailer of supplies, food, and veterinary services.
Provide customer-facing support at Vetco clinics, recommend services, assist veterinarians, work in changing environments, travel to multiple clinic locations, and collaborate with team members. Training provided.
Tyson FoodsNYSE: TSN: Processes and markets chicken, beef, pork, and prepared foods.
2+ YOEBachelor's degree or equivalent, 2+ years in customer support and data entry, Microsoft Office proficiency, strong communication, analytical, troubleshooting, organizational, and customer service skills.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Workday
H&M GroupNasdaq Stockholm: HM B: Retailer of clothing, accessories, and home furnishing products.
Provide excellent customer service, sell products, maintain merchandise presentation, support OMNI services, and engage customers using fashion and product knowledge.
Maki, Instore Care App, Click & Collect, Smart Store, OMNI
Lucki Mazda of Woodbridge: Automotive franchise dealership providing Mazda vehicle sales and service.
Provide showroom customer service, assist through the sales process, support paperwork and scheduling; bilingual skills preferred; high school diploma/GED preferred.
The Aerospace Corporation: Provides technical expertise and research for national space programs.
10+ YOEBachelor's degree in STEM or relevant discipline, 10+ years of technical experience, project management and customer support skills, and current TS/SCI clearance with polygraph; U.S. citizenship required.