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18 customer support analyst jobs at 17 companies in Houston, TX

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Customer Service Analyst
Houston, Texas, United States
OnsiteFull Time
Timken
TimkenNYSE: TKR: Designs and manufactures engineered bearings and industrial motion products.
3+ YOEAssociate's degree required, 3+ years supporting rotating equipment or power transmission, knowledge of failure modes, experience with technical drawings, strong communication, Epicor and Microsoft Office proficiency.
Microsoft Office, Epicor
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3w
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IT Support Analyst
Houston, Texas, United States
OnsiteFull Time
Venterra Realty
Venterra Realty: Manages and develops multifamily apartment communities in the United States.
3+ YOE3+ years IT/desktop support experience; strong Microsoft 365, Entra ID/Active Directory, Intune, networking (TCP/IP,DNS,DHCP,VPN,Wi-Fi), and customer service skills; onsite Houston office presence required.
Jira Service Management, Microsoft 365, Outlook, Teams, SharePoint, Active Directory, Microsoft Entra ID, Microsoft Intune, UniFi Network, PowerShell
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2d
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Client Support Analyst - Import VIP
Houston, Texas, United States
OnsiteFull Time
Mediterranean Shipping Company
Mediterranean Shipping Company: Global leader in container shipping and maritime logistics services.
Bachelor's degree preferred or equivalent experience; advanced English; strong organization, customer service, attention to detail, deadline management, MS Excel, and intermediate customs and shipping regulation knowledge.
Microsoft Excel, CRM System
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Technical Support Analyst - Central Region
Houston, Texas, United States
$65k-$80k/yr FieldFull Time
Stratus
Stratus: Provides integrated engineering, architecture, and infrastructure consulting services.
3+ YOE3+ years IT service/desktop support experience, strong Windows and Microsoft 365/Teams troubleshooting, SLA experience, willingness to travel regionally, excellent communication and customer-service skills.
Microsoft 365, Teams, VPN, Autodesk, Revit, Civil 3D, BIM, Intune, Azure AD, VDI
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Desktop Support Analyst - The Woodlands, TX
The Woodlands, Texas, United States
OnsiteFull Time
Iron Oak Energy Solutions
Iron Oak Energy Solutions: Provider of proppant and industrial sand for energy markets.
3+ YOE3–5 years PC/laptop support experience, bachelor’s in CS/IT preferred or equivalent experience, strong Windows/macOS, Active Directory, TCP/IP skills; familiarity with ServiceNow or Jira; strong communication and customer-service skills.
Windows, macOS, Active Directory, TCP/IP, ServiceNow, Jira
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1mo
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Analyst, Pharmacy Services & Financial Support Programs
Houston, Texas, United States
HybridFull Time
Legacy Community Health
Legacy Community Health: Provides comprehensive, affordable primary and specialty healthcare services.
5+ YOEBachelor's degree or equivalent experience; 5 years analyst/data reporting experience or Master's in Public Health preferred; strong Excel, data entry, reporting and analytical skills; independent judgment and customer service orientation.
Microsoft Excel
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1mo
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Client Account Support Senior Analyst - Spanish - Houston Area - Hybrid
United States or Texas or Houston
$57k-$94k/yr HybridFull Time
The Cigna Group
The Cigna GroupNYSE: CI: Provides health insurance and pharmacy benefit management services.
Bilingual Spanish/English, healthcare insurance experience, client-facing skills, bachelor's degree or equivalent experience, strong presentation and problem-solving skills, local travel and reliable broadband required.
mycigna.com
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2mo
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Sr Data Analyst, Customer Operations
San Francisco or Atlanta or Austin or Boston or Chicago or Dallas or Denver or Houston or Jacksonville or Los Angeles or Miami or New York City or Phoenix or Portland or Sacramento or Salt Lake City or San Diego or Seattle or Washington, D.C. or Ottawa or Toronto or Vancouver or Mexico City
$80k-$146k/yr HybridFull Time
Scribd
Scribd: Subscription-based digital library for e-books, audiobooks, and documents.
4+ YOE4+ years in analytics/BI supporting customer-facing functions; strong SQL, Python, BI tools (Looker, Tableau); experience building retention, churn, forecasting models; statistics and experimental design; strong communication.
SQL, Looker, Tableau, Python, dbt, Forethought, Zendesk
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4d
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Sr Sales Operations Analyst / Customer Implementation Readiness
Tennessee or The Woodlands or Irving or United States or Las Colinas
$91k-$151k/yr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
7+ YOERequires 7+ years in sales operations, customer success, client programs, project coordination, or implementation support; advanced Salesforce, Microsoft Office, Excel, SAP EP1 and/or S4 skills; occasional travel required.
Salesforce, Microsoft Office, Microsoft Excel, Kaia, Outreach, Highspot, Tableau, Smartsheet, SAP EP1, S4, Microsoft SharePoint
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4d
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Operations Analyst
Houston, Texas, United States
$50k-$55k/yr HybridFull Time
Rhythm Energy
Rhythm Energy: Houston-based retail electricity provider offering 100% renewable energy plans.
2+ YOERequires 2+ years in contact center, customer support, customer operations, or a similar customer-facing environment; professional English and Spanish fluency; analytical, communication, escalation-management, and problem-solving skills.
Microsoft Excel, Electronic Data Interchange (EDI), AI tools
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1w
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Systems Analyst
The Woodlands, Texas, United States
$60k-$70k/yr RemoteFull Time
Questco
Questco: Provides outsourced HR, payroll, benefits, and compliance services.
3+ YOE3+ years in customer or systems support; knowledge of PEO concepts, PrismHR and HRIS platforms; strong communication and interpersonal skills; able to lift 25 lbs.
PrismHR, HRIS
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2w
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Senior Telecommunications Analyst
Houston or Texas
OnsiteFull Time
Texas Children's Hospital
Texas Children's Hospital: Provides specialized pediatric and maternal healthcare and clinical research.
5+ YOE5+ years enterprise telecommunications experience, high school diploma required, bachelor's preferred (may substitute for experience), strong telecom systems, capacity planning, administration, troubleshooting, and customer support skills.
ACD, IVR, auto-attendant
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5d
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IT Help Desk Analyst
Houston, Texas, United States
FieldFull Time
DBR Engineering Consultants
DBR Engineering Consultants: Mechanical, electrical, and plumbing engineering for building construction.
High school diploma or GED; knowledge of networking, user administration, operating systems, printers, business applications, troubleshooting, and customer support.
Microsoft Office Suite, Microsoft Outlook, Microsoft Excel, Microsoft Word
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2d
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Associate Software Implementation Analyst
Kingwood or Madison
HybridFull Time
Insperity
InsperityNew York Stock Exchange: NSP: Provides human resources and business performance solutions to businesses.
Bachelor’s degree in computer science, management information systems, or related field required. Preferred experience includes system integration, HR, accounting, technical support, training, SQL or FoxPro databases, and customer relations.
SQL, FoxPro
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1mo
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Sr Applications Analyst Certified - Communications & Telehealth Technologies
Bellaire, Texas, United States
HybridFull Time
Houston Methodist
Houston Methodist: A non-profit health system providing comprehensive hospital and specialty medical services.
5+ YOE5+ years IT or clinical/workflow experience; expert application support, troubleshooting, project management, customer communication, and mentoring; Epic certification if appropriate.
Epic
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5d
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Relationship Analyst Commercial Real Estate/Homebuilder Finance
Houston, Texas, United States
$62k-$94k/yr OnsiteFull Time
Flagstar
FlagstarNYSE: FLG: Provides personal banking, mortgage lending, and commercial financial services.
4+ YOEUndergraduate degree or equivalent experience and 4+ years in commercial or commercial real estate lending processing, closing, or customer support; requires legal, compliance, documentation, and Microsoft Office proficiency.
Microsoft Office
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2w
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Application Developer Analyst (Hybrid Schedule)
Houston, Texas, United States
HybridFull Time
Kinder Morgan
Kinder MorganNYSE: KMI: Operates energy infrastructure including natural gas and refined products pipelines.
5+ YOEBachelor's degree in IT preferred, 5+ years experience, strong SQL/DB and application development skills, Azure, .NET, Git, SSRS/Power BI, excellent communication and customer service, and ability to provide on-call support.
SQL Server, Oracle, MSSQL, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access, SSRS, Power BI, VB.NET, C#, VBA, Microsoft Azure, Azure DevOps, Git, CI/CD Pipelines
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1mo
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Application Developer Analyst (Hybrid Schedule)
Houston, Texas, United States
HybridFull Time
Kinder Morgan
Kinder MorganNew York Stock Exchange: KMI: Transports and stores energy products like natural gas.
5+ YOEBachelor's degree required; 5+ years application development experience preferred; strong SQL Server/Oracle skills; experience with Azure, Git, .NET/C#, SSRS/PowerBI; excellent communication and customer service; ability to provide on-call support.
SQL Server Databases, Azure Cloud Technologies, Git, Oracle, MSSQL, SSRS, PowerBI, .NET, VB.NET, C#, VBA, Azure DevOps, CI/CD Pipelines, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access
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