1mo
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Customer Support Analyst
Dallas, Texas, United States
HybridFull Time
Customer support experience in financial services/fintech preferred; strong written and verbal communication, attention to detail, process-driven, and ability to learn brokerage/trading concepts and workflows.
Zendesk
3w
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Customer Support Analyst
Rogers, Arkansas, United States
$52k/yr HybridFull Time
1+ YOEBachelor's degree or equivalent, 1-3 years customer support or technical/help desk experience, strong verbal/written communication, CRM and Microsoft Word/Excel/Outlook proficiency, ability to work with technical processes and data.
CRM, Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Support Analyst
Lawrenceville, Georgia, United States
$108k-$145k/yr HybridFull Time
1+ YOE1+ years customer-facing experience preferred; strong troubleshooting, communication, and problem-solving skills; ability to follow processes, learn Sage applications, and document case work.
Sage
1w
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Customer Support Analyst
United States
$45k-$55k/yr RemoteFull Time
1+ YOEActive Secret clearance, 1+ years help desk or call center experience, experience with Defense Travel System, strong communication, ability to work 24/7 operations and rotational shifts.
Defense Travel System (DTS), ServiceNow, Remedy
1w
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CUSTOMER & BRANCH SUPPORT ANALYST
Lafayette, Louisiana, United States
OnsiteFull Time
High school diploma, customer support experience in banking, strong phone/communication and active listening skills, familiarity with CRM systems (Synapsys a plus), Microsoft Outlook and Word proficiency.
CRM, Synapsys, Microsoft Outlook, Microsoft Word
1mo
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Customer Support Analyst - Gujarati
United States
$65k-$66k/yr RemoteFull Time
Experience in hotels or SaaS customer service; English and Gujarati fluency; willingness to work 24/7 shifts; based in eligible US states.
CRM, Knowledge Base, Phone, Email
3mo
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Sr. Analyst, Customer Support
Austin, Texas, United States
HybridFull Time
4+ YOE4+ years analytics experience supporting customer support/CX, strong SQL, Power BI, Zendesk/Salesforce experience, ability to translate data into insights and dashboard specs.
Power BI, SQL, Zendesk, Salesforce, Salesforce Service Cloud, Kantata, Monday.com
2d
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Customer Support Analyst - PO
Pittsburgh, Pennsylvania, United States
$25-$44/hr HybridFull Time
1+ YOEBachelor's in business/finance/supply chain or equivalent experience,1 year related experience,procurement/procure-to-pay knowledge,confidentiality,procedure documentation,and customer support for PO/PO-invoice issues.
1w
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Customer Support Analyst (Perm/FT/Benefits)
Bel Air, Maryland, United States
$42k-$112k/yr OnsiteFull Time
4+ YOEHigh school diploma/GED and 4 years admin/accounting/technical experience (or Associates +1 year). Valid Class C driver's license, strong customer service, permit review, records management, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, GIS
1mo
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Customer Support Analyst, Tier 1 (Remote, US)
United States or Canada
RemoteFull Time
3+ YOEBachelor's in Computer Science/Information Systems or equivalent, 3+ years technical customer support experience (1 year in healthcare IT preferred), knowledge of networking, Linux/UNIX/Windows, Oracle, HL7/DICOM, programming and SQL languages, strong communication skills, and ability to travel.
Linux, UNIX, Windows, Oracle, HL7, DICOM, VB/ASP, VB.NET, HTML, XML, SQL, PL/SQL, PACS, HIS, RIS, EMR
2mo
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Customer Support Analyst macOS
Quantico, Virginia, United States
$90k-$100k/yr OnsiteFull Time
3+ YOESix years IT support focused on macOS; Top Secret with SCI eligibility; IAT-II cert; AD, VPN/Wi‑Fi; MDM (Jamf/Workspace ONE/Intune); macOS imaging/deployment; strong communication.
macOS, Apple devices, MDM (Mobile Device Management), Jamf Pro, Workspace ONE, Intune, Active Directory, VPN, Wi-Fi, System imaging, Apple Business Manager
3w
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Support Analyst
Cranberry Township or Pittsburgh
OnsiteFull Time
Customer-facing support role providing first-contact assistance, escalating technical issues, documenting interactions, and maintaining support documentation; experience in customer service and familiarity with ticketing systems preferred.
3w
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Support Analyst
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
Customer-focused support role providing frontline phone/email/chat support, tracking and documenting issues, escalating to teams, and assisting with support documentation; basic software familiarity preferred.
3mo
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Customer Support Analyst (24x7 Operations)
United States
$24-$26/hr RemoteFull Time
US citizen with active Secret clearance; experience in customer support, service desk, or call center; prior DTS experience; strong communication and customer service; ability to work in fast-paced, high-volume environment; follow procedures and document work; willing to work rotating shifts.
4d
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Senior Customer Support Quality Analyst
Dublin or San Francisco or New York City or Portland or United States or Canada
$82k-$114k/yr HybridFull Time
2+ YOE2+ years QA or customer experience experience; strong quality judgment, systems thinking, insight generation, cross-functional communication, and experience with AI-assisted quality tools.
Rippit, Claude
1w
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IT Customer Support Analyst
Springfield, Missouri, United States
OnsiteFull Time
1+ YOEProvide end-user technical support, troubleshoot basic OS/software issues, document incidents, and communicate clearly. Associate's degree preferred; 1 year IT support experience preferred.
Windows, macOS
2w
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Support Analyst
Chamblee, Georgia, United States
HybridFull Time
High school diploma or equivalent, strong problem-solving and communication, customer service experience, ability to work independently, and experience with ticketing or support tools.
3mo
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Support Analyst
United States
RemoteFull Time
1+ YOEEducation: high school diploma or GED; 1-3+ years in customer support or SaaS; strong writing and communication; technical troubleshooting; remote work capability.
HTML, CSS, JavaScript, APIs/JSON, Hubspot, Jira, Confluence, CRM, Windows, GSuite
3d
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Lead Support Analyst, Customer Success Operations
United States
$100k-$110k/yr RemoteFull Time
7+ YOE7+ years in technical support or support operations, ownership of queue and QA programs, Zendesk/Jira experience, coaching/training ability, strong communication and judgment, remote US availability.
Zendesk, Jira, Salesforce, SQL, EMR
1mo
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Support Analyst - Customer Care (54257)
United States
OnsiteFull Time
Knowledge of contact center operations, strong analytical and communication skills, process mapping familiarity, reporting and data-management experience; customer service/contact-center certification is optional.
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