377 customer support associate jobs at 140 companies in Lowell, MA
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Customer Support Associate
Wellesley, Massachusetts, United States
$18-$22/hrOnsiteFull Time
4G Clinical: Cloud-based randomization and trial supply management software for clinical trials.
2+ YOEHigh school diploma or equivalent and 2–4 years of relevant customer service experience. Requires troubleshooting, problem resolution, interpersonal, detail, independent work, and teamwork skills.
1+ YOEHigh school diploma or equivalent and 1+ year in office support, customer service, hospitality, administrative support, or workplace services. Requires strong communication skills and Microsoft 365 proficiency.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM
Tory Burch: Designs and retails luxury lifestyle apparel and accessories.
1+ YOERequires 1–2 years of high-volume customer-focused retail experience, flexible availability including overnights, evenings, holidays, and weekends, and ability to perform physically demanding stock and store operations.
Eastern BankNASDAQ: EBC: Provides personal banking, commercial lending, and wealth management services.
High school graduate; associate degree or experience preferred; customer service and call center experience preferred; strong PC and data entry skills; some sales/service background; proven job stability.
Laundry Capital: Operator of large-format retail laundromat facilities.
Provide friendly customer service, operate point-of-sale/register, assist customers with laundry needs, work flexible shifts, and support store operations.
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
Customer success experience with CRM proficiency, strong verbal/written communication, intermediate problem-solving, basic analytics, and collaboration to support onboarding, renewals, and customer engagement.
Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yrOnsiteFull Time
Trystar: Designs and manufactures electrical power distribution and backup equipment.
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Providing courteous customer service and checkout, operating register, merchandising, supporting photo and web pickup, flexible schedule including evenings and weekends, fluent English.
CarrierNYSE: CARR: Manufactures HVAC, refrigeration, and fire safety systems.
3+ YOEHigh school diploma or GED and 3+ years in customer-facing work and ERP systems required. Microsoft Office, logistics support, communication, and database skills preferred.
Worcester or Worcester County or Westborough or Fitchburg or Leominster or Southbridge
$15/hrRemotePart Time
YMCA of Central Massachusetts: Provides community health, youth development, and social services.
High school diploma or equivalent, strong customer service and communication skills, computer and web application proficiency, multitasking ability, and completion of YMCA Risk Manager Training before employment.
Jackson Hewitt: Provides assisted tax preparation and filing services for individuals.
Strong interpersonal and communication skills, basic computer proficiency and troubleshooting, customer service or retail experience preferred, willingness to learn; PTIN certification indicated.
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOEBusiness proficiency in English and Spanish or Portuguese, 3 years of customer support experience, strong communication and problem-solving skills, and availability for Pacific Time business hours, weekends, and holidays.
Customer Service Associate Team Leader (Front End Support Assistant Manager)
Newton, Massachusetts, United States
$20-$35/hrOnsiteFull Time
Whole Foods MarketNASDAQ: AMZN: Premium natural and organic grocery store chain.
1.5+ YOE0.5+ MgmtRetail leadership role requiring 18+ months retail experience, 6+ months supervisory experience, ability to lift 50 lbs, strong customer service, coaching, merchandising, math skills, and proficiency with email and Microsoft Office.
FISNYSE: FIS: Provides technology solutions for merchants, banks, and capital markets
Working knowledge of financial products, services, and banking operations; strong communication, presentation, writing, organizational, analytical, problem-solving, negotiation, and documentation skills.
Harvard University: Provides higher education and conducts advanced academic research.
4+ YOERequires 4+ years of computer, cabling, or technology customer service experience; higher education may count. College degree preferred, with hardware, software, security, networking, and IT support knowledge.
Service Desk, remote support tools, ticketing system, Internet of Things (IOT), mainframe technology, ITIL, databases, web pages
Bachelor's degree or equivalent experience; strong client service, analytical and problem-solving skills; proficiency with Microsoft Word and Excel; ability to manage onboarding, data research, and account maintenance.