13 customer support engineer jobs at 7 companies in Commerce, TX
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Customer Engineer III
Allen, Texas, United States
$37-$51/hrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEAssociate degree or military technical training, 4+ years equipment support experience in semiconductor or related industries, mechanical/electrical aptitude (pneumatics, hydraulics, vacuum), oscilloscope and multimeter familiarity, valid driver’s license, and ability to meet onsite safety and clean-room requirements.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEAssociate degree or equivalent military technical training; 4+ years semiconductor or equipment support experience; precision mechanical repair, oscilloscope and test equipment familiarity; advanced mechanical aptitude (pneumatics, hydraulics, electronics, vacuum); valid driver’s license and ability to obtain passport.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEAssociate degree or equivalent technical training, 4+ years equipment support experience, mechanical aptitude with pneumatics/hydraulics/electronics/vacuum, valid driver\u0002s license, basic MS Office and digital multimeter use.
digital multimeters, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Cytracom: Provides cloud communications and secure networking software for MSPs.
Provide technical support for UCaaS/VoIP platform, diagnose VoIP/PBX/SIP/network and hardware issues, manage Zendesk tickets, meet SLAs, participate in on-call rotation, and communicate clearly with customers.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$120k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOESenior network engineer with 6+ years IP networking experience; switching/routing expertise; customer-facing, mentoring, and documentation skills.
Staff - Advanced Technical Support Engineer - Switching (EX/QFX)
San Jose or Plano
$106k-$243k/yrHybridFull Time
Hewlett Packard EnterpriseNYSE: HPE: Provides edge-to-cloud IT infrastructure and platform services.
6+ YOESenior Network Engineer with 6+ years in IP networks; strong troubleshooting, mentoring, and customer-facing skills; switching/routing certifications a plus.
Cytracom: Provides cloud communications and secure networking software for MSPs.
Deliver advanced troubleshooting for ControlOne and network/ISP issues, strong networking and firewall knowledge, working knowledge of Wireshark and Zendesk, customer-facing communication skills, and participation in an on-call rotation.
Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yrOnsiteFull Time
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
EricssonNasdaq Stockholm: ERIC B: Global provider of telecommunications equipment and services.
Senior technical resource with strong data center hardware, transport, and network infrastructure experience; able to author MoPs, review BoMs, provide Tier 3 support, visit customer sites, and use Microsoft software for documentation.
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
4+ YOETranslate customer needs into system requirements, perform test/integration/verification of IMINT systems, review wiring diagrams, and support system integration with 4+ years engineering experience or equivalent.
RealPage: Software and data analytics for the real estate industry.
Experience in managed WiFi, networking, telecom, fiber, structured cabling, and low-voltage systems; ability to review drawings, support quotes and proposals, participate in customer-facing technical discussions, and work cross-functionally.