2,062 customer support engineer jobs at 1,119 companies in United States
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Senior Customer Support Engineer
Bloomfield Hills, Michigan, United States
HybridFull Time
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
GNSS, INS, ADAS, software, firmware
3mo
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Customer Support Engineer
Manchester, Iowa, United States
OnsiteFull Time
3+ YOEBachelor's in Mechanical Engineering; 3+ years in customer-facing engineering/service; CAD knowledge; strong communication; MS Office and ERP experience; mechanical/hydraulic expertise.
CAD software, ERP software, Microsoft Office
2w
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
1w
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Customer Support Engineer
United States
RemoteFull Time
5+ YOEBachelor's degree in aeronautical, mechanical, or electrical engineering and generally 5–7 years of specialized experience, preferably providing aviation product technical support. Requires aircraft systems knowledge and technical writing skills.
OSHA, EPA, Lean, P3E
2mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
1w
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Senior Customer Support Engineer
San Diego, California, United States
$115k-$200k/yr OnsiteFull Time
4+ YOEBachelor's degree in electrical engineering or related field, 4+ years of multidisciplinary technical experience, 2+ years supporting radio communication customers, communications system design, networking, RF planning, and U.S. citizenship.
GSM, CDMA, LTE, Wi-Fi, Bluetooth, SRW, WNW, MUOS, Link-16, iPerf, Wireshark, ATAK, SittaWare, Ditto, SHARE, MPEG, MIL-STD-810, MIL-STD-461, CE Mark, PC
2mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
1w
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Customer Support Engineer
Houston or Cedar Rapids or Illinois or Colorado or Hawaii or Maine or Ohio
$48-$58/hr OnsiteFull Time
8+ YOEBachelor's degree in engineering or equivalent technical experience, 8+ years in power generation or technical operations, gas engine knowledge, troubleshooting and maintenance expertise, analytical skills, and professional English.
Microsoft Office, Wärtsilä SG, DF engines
1mo
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Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
2w
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Customer Support Engineer
San Francisco, California, United States
$160k-$185k/yr OnsiteFull Time
4+ YOERequires 4–8+ years in technical support or a related customer-facing technical role, SQL or similar data tooling, support-platform configuration, troubleshooting, enterprise communication, and AI workflow experimentation.
Pylon, SQL, Zendesk, Intercom, Front
3mo
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Customer Support Engineer
Monroe Township, New Jersey, United States
$105k-$110k/yr HybridFull Time
3+ YOEBachelor’s in Engineering; 3-5 years in a customer-facing role within manufacturing/marine/engineering; strong PM, communication; U.S. citizenship; security clearance may be required.
ERP, CRM, Salesforce, JIRA, Odoo
1mo
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Customer Support Engineer
United States
HybridFull Time
1+ YOEBachelor's in chemical engineering,1+ years industry experience,process data analysis,plant troubleshooting,strong communication,MS Office/Excel proficiency.
Microsoft Office, Microsoft Excel
3mo
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Customer Support Engineer
Hillsboro or Beaverton
$25-$43/hr HybridFull Time
0+ YOEBachelor's degree and 0 years related experience; strong troubleshooting in software, electronics, optics; willing to work in Beaverton/Hillsboro, OR; good communication and customer-facing skills.
Windows, Unix, Networking, Microsoft Office
1mo
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Senior Customer Support Engineer
Ottawa or Sunnyvale
$112k-$162k/yr OnsiteFull Time
Telecommunications/electronics/computer/software engineering degree or equivalent experience; fluency in English; methodical problem solving, strong communication, customer-oriented; knowledge of IP networking, scripting, virtualization preferred.
OSPF, ISIS, BGP, PIM, IGMP, MPLS, LDP, RSVP-TE, SR, VPRN, VPLS, EVPN, VLL, TCP/IP, C, Perl, Golang, Python, KVM, VMWare, Docker, Containerd, Kubernetes, AAA, TACACS, RADIUS, IPsec, SNMP, SSH, YANG, NETCONF, GNMI, IXIA, Agilent, Spirent, 7750 SR OS, 7220/7250 SR Linux, EDA
1w
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Customer Support Engineer
California, United States
RemoteFull Time
3+ YOERequires 3–5 years in electronics, electro-mechanical systems, scientific instrumentation, or a related field; hands-on troubleshooting experience; strong customer service and organizational skills; and extensive travel availability.
Zetasizer, Mastersizer, Laser-Induced Breakdown Spectroscopy (LIBS), X-ray fluorescence (XRF), Near-Infrared (NIR), ISO
2w
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Customer Support Engineer
United States
RemoteFull Time
3+ YOERequires 3+ years in technical support, including 1+ year in Tier 3 or equivalent. Requires APIs, SAML, SSO, integrations, data connectors, SQL, troubleshooting, and strong communication skills.
MVC, Ruby on Rails, Git, GitHub, RESTful services, JSON, XML, OAuth, Python, SQL, Zendesk, Salesforce, AWS, Azure, DevOps
1w
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Customer Support Engineer
California or Oregon or Washington
RemoteFull Time
2+ YOEBachelor's degree or equivalent experience; 2+ years in enterprise software technical support; 3+ years in life sciences and configuring LIMS, ELN, or comparable scientific informatics software; familiarity with SQL, Python, Jira, and GxP environments.
Artificial Intelligence (AI), ELN, LIMS, SQL, Python, Jira, GxP
1mo
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Customer Support Engineer
Arizona, United States
$59k-$79k/yr RemoteFull Time
2+ YOEAssociate degree in STEM, valid driver’s license, ability to travel, 2+ years lab/field service experience preferred, ability to lift up to 100 lbs, weekend availability, troubleshooting and repair skills.
Microsoft 365
1mo
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Customer Support Engineer
Brooklyn Heights, Ohio, United States
OnsiteFull Time
7+ YOERequires specialist operational systems knowledge and minimum 7 years experience; vocational/technical education may be required; ability to propose process improvements and coach team members.
1w
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Customer Support Engineer
United States
$130k-$150k/yr RemoteFull Time
Experience in technical B2B SaaS customer-facing roles; automation experience; SSO protocols including SAML, OIDC, or SCIM; clear technical writing; customer ownership; web fundamentals and coding experience preferred.
Intercom, Fin, n8n, Notion Agents, Slack AI, Claude Code, Cursor, OpenRouter, Salesforce, Vitally, Linear, browser dev tools, API, Gather, Slack, Notion, Loom, G:Suite, Microsoft?
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