27 customer support engineer jobs at 20 companies in Coventry, RI
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
8+ YOEBachelor's in Engineering or Computer Science,8+ years engineering or propulsion field service experience (or 5+ with advanced degree),U.S. citizenship,EMR not required,F135 experience preferred,knowledge of engine systems,software/configuration management,project management.
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
5+ YOEBachelor's in electrical engineering, 5+ years in applications/technical support or customer-facing engineering, legal U.S. work authorization and ability to access export-controlled information.
San Jose or Bellevue or Braintree or Elk Grove Village
$100k-$120k/yrOnsiteFull Time
NidecTokyo Stock Exchange: 6594: Manufactures electric motors and electronic components for industrial applications.
5+ YOEBachelor’s in Mechanical or Electrical engineering; 5+ years in applications/technical support; strong communication; customer-facing; travel up to 25%.
Piab Group: Manufactures vacuum automation components and robotic gripping systems.
0+ YOEBachelor's in engineering, 0–3 years technical/application experience, 3D CAD (Solid Edge/SolidWorks) and Microsoft Office proficiency, strong verbal skills, ability to lift 50 lbs and travel for customer support.
Solid Edge (Siemens), SolidWorks, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Teams, GoToMeeting, Salesforce
Dell TechnologiesNYSE: DELL: Provides information technology hardware, software, and services.
5+ YOE5+ years mechanical/thermal engineering experience with Direct Liquid Cooling, data center cooling, failure analysis, manufacturing support, CAD proficiency, and strong customer-facing communication.
NordsonNasdaq: NDSN: Manufactures precision dispensing and fluid management equipment for industry.
Experienced engineer for application support, testing, customer installation/training, troubleshooting, and product development; BS in engineering preferred or equivalent experience; strong communication and organizational skills.
Retina Systems: Designs and manufactures automated vision and laser inspection systems.
2+ YOEBSME or equivalent experience; 2–6 years machine design experience preferred; SolidWorks and CAM experience preferred; machine shop experience and vibratory feed systems desirable; ability to support full development cycle and interface with customers.
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
3+ YOEBachelor's degree, minimum 3 years in sales/support/technical role, electrical/product knowledge preferred, experience with contract drawings and customer-facing project work.
Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Excel, Outlook
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
2+ YOEProvide technical support and training for Instron products; 2+ years technical experience; technical degree (2- or 4-year) or equivalent; customer relations experience; able to use hand tools and electronic equipment; occasional travel (~10%).
Service Management System (SMS), Service WEB, hand tools, electronic equipment
LGC Group: Global life sciences measurement tools and laboratory services provider.
3+ YOE2-year technical degree or equivalent experience, minimum 3 years field service experience, valid driver\u0002s license, clean criminal record, ability to travel up to 75% domestic and international, customer-facing technical support skills.
UnisysNYSE: UIS: Provides enterprise-scale IT services and digital transformation solutions.
2+ YOEHigh school diploma/GED required; 2-4 years field engineering or technical support experience; technical certification or associate degree may be required; strong customer service and advanced troubleshooting skills.
Sugino Corp: Manufacturer of precision industrial cleaning and machining equipment.
Provide field technical support for fire, security, and communications systems including programming, commissioning, troubleshooting, and maintaining manufacturer software; obtain required Massachusetts licensures; work in customer sites using diagnostic tools and laptop.
Precision Castparts Corp.NYSE: BRK.B: Manufacturer of complex metal components for aerospace and industrial markets.
5+ YOEProvide metallurgical engineering support for forge and heat-treat operations, apply statistical and Six Sigma methods, mentor staff, resolve process/customer issues, and ensure product meets specifications.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio
National GridLondon Stock Exchange: NG: Operates electricity and natural gas transmission and distribution networks.
Design and support electric distribution projects using company standards; read technical diagrams; communicate with customers and municipalities; must hold an Associate's or Bachelor's in engineering and a valid motor vehicle operator's license.
DanaherNYSE: DHR: Develops scientific instruments and diagnostic tools for healthcare markets.
2+ YOEBachelor's in engineering or science, 2+ years in sales/applications/quoting or technical sales support in industrial/manufacturing, strong communication, project management, and ability to produce P&ID and technical documentation.
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
3+ YOEHVAC control systems troubleshooting, installation, commissioning, and preventive maintenance; respond to service and warranty calls; provide front-line technical support; strong communication with customers.
Electrical testing equipment, Multimeter, Hand tools, Networking/controller software
Prysmian GroupEuronext Milan: PRY: Manufactures power and telecom cables and integrated cabling systems.
Perform destructive and nondestructive tests on wire and cable, record and evaluate test data, support quality investigations and continuous improvement, and communicate results to engineers and customers.
TELUS HealthToronto Stock Exchange: T: Digital health and wellbeing solutions for individuals and organizations.
3+ YOEDiploma in Computer Science or equivalent, 3+ years infrastructure engineering experience, strong Windows/Linux and PowerShell skills, scripting and server management, ticketing and customer-facing support, Microsoft Office proficiency.
PowerShell, Windows, Linux, Microsoft Office, Google Cloud, Microsoft Azure, ServiceNow, CMDB, Ariel