29 customer support engineer jobs at 10 companies in Eagle, ID
3w
Save
Mark Applied
Hide
3w
Customer Support Engineer
Boise or Milpitas or United States
$25-$43/hrFieldFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOETroubleshoot, diagnose, and repair complex electro-mechanical and electro-optical capital equipment at customer sites; maintain PMs, create field reports, and provide customer-facing technical support. Bachelor's degree or equivalent; Certification Level 3 or PM training preferred.
KLANASDAQ: KLAC: Provides process control and yield management solutions for semiconductors.
0+ YOETroubleshoot, diagnose, and repair complex semiconductor capital equipment at customer sites and trade shows; bachelor’s degree or equivalent; strong electronics, optics, software, and networking skills; excellent communication; maintain Certification Level 3 or PM training.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEBachelor's in a related engineering or science field, 4+ years semiconductor fab/equipment experience, strong communication and interpersonal skills, English proficiency, experience with DOE/statistics and customer support.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEBachelor's in a related field and 4+ years in the semiconductor fab or equipment industry; strong interpersonal and communication skills; English proficiency; experience with DOE, statistics, troubleshooting, and customer-facing support.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
12+ YOEExtensive field support experience diagnosing, troubleshooting, repairing electro-mechanical systems; strong schematic reading, data analysis, customer communication, and ability to work flexible shifts and travel internationally.
Control Works, IOC, SIOC, EIOC, Tool Platform SW Package
Micron TechnologyNASDAQ: MU: Manufacturer of semiconductor memory and data storage products.
Provide onsite validation and qualification support from early samples through customer qualification; implement test plans, troubleshoot issues, align cross-functional teams, and drive clarity to enable product success.
Micron TechnologyNASDAQ: MU: Designs and manufactures semiconductor memory and data storage solutions.
5+ YOEProvide high-touch executive IT support; diagnose and resolve hardware/software; manage executive support queue; 5+ years customer service; 3+ years executive IT support; 2+ years CEO staff support.
Microsoft Office, AI tools, security policies, Windows, macOS
Boise or Denver or Las Vegas or Phoenix or Portland or Reno or Salt Lake City or Vancouver
$72k-$90k/yrRemoteFull Time
New Relic: Provides an observability platform for monitoring and improving software performance.
Deep troubleshooting knowledge across Java and .NET APM agents, OpenTelemetry and distributed tracing; familiarity with AWS, containerization, and enterprise application support; strong communication and mentoring skills.
VeecoNasdaq: VECO: Manufactures precision processing systems for semiconductor and electronics production
3+ YOEBS +5 yrs (or MS +3 yrs, or PhD) in engineering/physics/chemistry; 2 yrs customer support/management; thin film/semiconductor knowledge; strong communication and analytical skills.
Service Support Technical Representative - Customer Solutions Core Regions (CSCR)
Boise or San Diego or Idaho or Washington or Oregon or Montana or Wyoming or Hawaii
$113k-$169k/yrFieldFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Hands-on construction equipment troubleshooting and dealer/customer support; travel 50% domestic; strong problem solving, communication, and customer service skills; field-based technical aptitude; university degree in engineering preferred.
Lamb WestonNYSE: LW: Produces and distributes frozen potato products to global markets.
3+ YOE3+ years supporting end users and executives; strong executive support, customer service, and troubleshooting focus; on-site IT support; travel as needed.
Microsoft Windows, Apple iOS, Android, Office, Networking, Mobile devices, AV equipment, Microsoft Teams, Zoom
Sunbelt Controls: Provides building automation and systems integration for energy-efficient facilities.
2+ YOEDevelop control system databases and custom graphics, support commissioning and startup, troubleshoot networks, document as-built and commissioning records, lead field coordination, and mentor junior engineers.
Building Management System, Microsoft Office, Microsoft Windows, TCP/IP