Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Falling Waters • 50 milesRemote · Hybrid · Onsite · Field · All Environments
17 customer support engineer jobs at 14 companies in Falling Waters, WV
2w
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Customer Support Specialist
McConnellsburg or United States
$51k-$79k/yr OnsiteFull Time
2+ YOEBachelor's in business/communication/marketing or equivalent experience,2+ years relevant experience or equivalent; strong customer service, technical research, ability to read engineering drawings and schematics, ERP (XA), Salesforce, Microsoft Office, second language a plus.
JED system, ERP XA, Salesforce, Online Express, Microsoft Office
2d
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Customer Support Manager MRO North America
Herndon, Virginia, United States
$90k-$106k/yr HybridFull Time
2+ YOEEngineering or business diploma required, 2+ years of customer support experience, project management preferred, strong accountability, critical thinking, presentation, and relationship-building skills.
2w
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Technical Support Engineer – PeopleSoft
Herndon, Virginia, United States
$104k-$166k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with polygraph or ability to obtain it, a bachelor's degree plus 8+ years' relevant experience or 12 years' experience, and 8+ years supporting PeopleSoft.
PeopleSoft, Microsoft Email
5d
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Technical Support Engineer
Sterling or Mesa
$27-$44/hr OnsiteFull Time
5+ YOETechnical support experience, strong troubleshooting skills, networking and Linux knowledge, customer communication, and hardware/software support expertise. Bachelor's in computer science or related field, or 5+ years relevant experience preferred.
Linux
2w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
3w
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Technical Support Engineer, Axon 911
Sterling, Virginia, United States
HybridFull Time
5+ YOE5+ years tier-2/3 technical support in SaaS or mission-critical environments; strong networking and VoIP knowledge; monitoring and cloud platform experience; strong troubleshooting and communication skills.
Datadog, Grafana, Wireshark, AWS, Azure, Google Cloud Platform
1w
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SAP NS2 SAC Support Engineer
Herndon, Virginia, United States
$92k-$199k/yr HybridFull Time
5+ YOERequires 5–8+ years implementing, administering, or troubleshooting enterprise software, hands-on SAP Analytics Cloud experience, technical troubleshooting skills, and customer-facing enterprise support experience. Bachelor's or master's degree preferred.
SAP Analytics Cloud, SAP BW, SAP HANA, SAP S/4HANA, SAP Datasphere, ERP
1mo
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Sr Engineer
Greencastle, Pennsylvania, United States
OnsiteFull Time
Lead and develop engineering team; design and support custom sheet metal enclosures; ensure manufacturability, quality, UL compliance; manage projects and continuous improvement.
CAD
2mo
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SAP NS2 Support Engineer (EC & EC Payroll) (Herndon, VA, US, 20171)
Herndon, Virginia, United States
$92k-$199k/yr HybridFull Time
5+ YOEU.S. citizen required. 5+ years implementing/administering enterprise applications; deep SuccessFactors Employee Central & Payroll experience; experience with integrations (BSI Tax Factory, SCP-CPI, S4 HANA); ABAP/Java/.NET skills; strong debugging and customer support skills.
SuccessFactors, Employee Central, Employee Central Payroll, BSI Tax Factory, SCP-CPI, Workforce Software, S4 HANA, SAP Notes, Guided Answers, ABAP, Java, .NET
2mo
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Mission Systems Engineer
Washington or Baltimore or Frederick or Annapolis Junction
$145k-$165k/yr HybridFull Time
5+ YOE5+ years in customer-facing technical roles; strong troubleshooting of Java applications, Linux/Bash, SQL, web servers (Jetty/Apache/IIS), PKI/certificates, release/support processes; DoD 8140/DCWF qualification (CompTIA Security+ covers); active DoD Secret required; US citizenship.
Java, JavaScript, Linux, Bash, SQL, Jetty, Apache, IIS, Azure, PKI
2mo
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Support Domain Architect (SDA), AWS Enterprise Support, Strategic Industries
Atlanta or New York or Herndon
$154k-$229k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years of infrastructure, distributed applications, design, operations, or consulting experience. Requires enterprise customer-facing technical leadership and strong communication skills.
AWS, Technical Field Community (TFC), Strategic Value Proposition Framework, IDR, CDP, AMS, DevOps Agent, Security Agent, Well-Architected Framework, BigData, Hadoop, Spark
2mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
1w
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Service Desk Engineer
Leesburg, Virginia, United States
$29-$38/hr HybridFull Time
2+ YOEAssociate degree or ITIL Foundation, HDI, or Desktop Support certification, plus 2 years of IT experience and demonstrated customer service and technical support experience.
ITSM
2mo
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Senior Engineering Manager
Sterling, Virginia, United States
$147k-$249k/yr OnsiteFull Time
10+ YOETop Secret/SCI polygraph clearance required, bachelor’s (or master’s) in STEM, 10+ years relevant experience supporting government customers, Security+ (or DODD 8140) required, AWS, CI/CD/DevSecOps, ElasticSearch, VDI experience, strong leadership and communication.
Continuous Integration/Continuous Deployment (CI/CD), DevSecOps, AWS, ElasticSearch, VDI, PowerShell, Java, .NET, C++, Python
4d
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Solutions Architect
Sterling, Virginia, United States
$122k-$253k/yr OnsiteFull Time
Strong technical background and prior Solutions Architect experience supporting customer programs required. Excellent communication and collaboration skills; TS/SCI with Polygraph required on day one.
1d
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Technical Account Manager, AWS Enterprise Support, Strategic Industries
San Francisco or Sunnyvale or Seattle or Arlington or Atlanta or Herndon or Dallas
$131k-$204k/yr OnsiteFull Time
3+ YOERequires a bachelor's degree, 3+ years of technical engineering experience, and troubleshooting experience across three distributed-systems domains; AWS, cloud, and customer-facing technical lead experience preferred.
AWS, EC2, S3, DynamoDB, RDS, Lambda, CloudFront CDN, IoT, Compute, Storage, Database, Big Data, Networking, Serverless, DevOps
2mo
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PLC/HMI Field Applications Specialist - VA/PA
Hampton or Virginia or Winchester or Pennsylvania
FieldFull Time
3+ YOETechnical degree or 3+ years field service experience in instrumentation/control systems, PLC/HMI/SCADA programming, networking protocols (Modbus, BACnet), ability to commission and troubleshoot control systems, and provide on-site customer support.
SCADA, PLC, HMI, Ethernet, Modbus, BACnet
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