15 customer support engineer jobs at 14 companies in Faribault, MN
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Technical Support Engineer
Minneapolis, Minnesota, United States
$80k-$90k/yrOnsiteFull Time
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
Optomec: Manufactures 3D printing systems for electronics and metal components.
Associate or Bachelor's in engineering or related field (or equivalent experience); strong troubleshooting of electromechanical and automation systems; ability to travel up to 30%, lift equipment, deliver customer training, and create technical documentation.
Autodesk Fusion 360, Autodesk PowerMill, CAD/CAM, Windows
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Customer support technician with ability to perform Tier I procedures, basic diagnostics, and maintain equipment; physically demanding role in Bloomington, MN; full-time.
Test Equipment, Diagnostic Tools, Hand Tools, Power Tools
Banner Engineering: Designs and manufactures sensors and industrial automation products.
Bachelor’s degree in engineering/physics or equivalent experience; experience in industrial automation and customer-facing/technical support. Preferred 1-2 years in applications engineering and knowledge of PLCs, SCADA, wireless/vision products, Office 365, Oracle ERP, and Salesforce CRM.
AspenTech: Provides industrial software for asset optimization and process simulation.
Bachelor's in engineering required; experience with power systems, ADMS applications, testing, troubleshooting, and customer support. Programming (C, Python) and database (SQL, XML, Mongo) knowledge; willingness to travel ~25%.
ADMS, Distribution Management System (DMS), OSI, C, Python, SQL, XML, Mongo, GIS
Applications Engineer I - Early Career (Shakopee, MN, US)
Shakopee, Minnesota, United States
$66k-$77k/yrOnsiteFull Time
Seagate TechnologyNASDAQ: STX: Seagate manufactures hard disk drives and data storage solutions.
0+ YOEEntry-level Applications Engineer to support customer engagements, test, diagnose, and collaborate with engineering; willingness to work across teams and learn AI-enabled workflows.
SATA, SAS, NVMe, Bus analyzers, AI tools, Programming
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Provide technical support for electric power products, troubleshoot gensets and power systems, liaise with dealers/customers, travel within territory, and support product improvement programs.
SICK: Manufacturer of intelligent sensor solutions for industrial automation.
Provide technical phone/email support for sensor products; 6+ years industrial automation experience preferred; engineering degree preferred; Microsoft Office and CRM proficiency; professional English.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
Pace Analytical: Provides analytical testing and scientific laboratory services.
5+ YOE5+ years troubleshooting and repair of analytical instruments (HPLC/UPLC/GC/LC-MS); bachelor\u0002s in chemistry/electronics or equivalent; experience with calibration, qualification, documentation, and customer support; up to 25% travel.
CalspanNYSE: TDG: Provider of engineering research and testing for aerospace and automotive.
3+ YOE3+ years IT or engineering support experience; associates in computer science preferred; ability to diagnose/resolve hardware and software issues; knowledge of Deltek Costpoint, Microsoft Business Central/NAV, Microsoft desktop/server technologies; strong customer service.
Deltek Costpoint, Microsoft Business Central/NAV, Microsoft Desktop & Server Technologies
C1: Provides secure cloud, collaboration, and AI-driven technology solutions.
7+ YOE7+ years field support/professional services experience with Extreme and Juniper technologies, deep routing/switching and security knowledge, scripting ability, data center experience, strong communication and customer skills.
Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yrFieldFull Time
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
Loffler Companies: Provides managed IT, print, and office technology solutions.
3+ YOEMinimum three years IT support experience; strong customer service, troubleshooting, and time management skills; proficient in server/workstation hardware, networking, and O365; valid driver’s license.
Microsoft 365, Intune, AutoPilot, VMware, Windows Server, Active Directory, Networking, Wi-Fi, Firewalls, O365 migration
Ascentek: Manufacturer of advanced lubricants, chemicals, and fluid-related equipment solutions.
2+ YOE2+ years support experience; proficiency with Windows, Mac, mobile devices, Microsoft 365 and Intune; MDM, SaaS and ServiceNow experience; strong troubleshooting, communication, and customer-service skills.
Microsoft 365, Microsoft Intune, Zebra printers, ServiceNow, Microsoft Teams Rooms