13 customer support engineer jobs at 12 companies in Hooper, UT
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Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
Salt Lake City or New Jersey or Israel
$36-$43/hrOnsiteFull Time
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
3+ YOE3+ years Tier II support/systems administration/QA experience; Bachelor’s in Computer Science or related; proficiency with Linux, Docker, Kubernetes; networking knowledge; cloud (AWS/Azure/GCP); Zendesk, JIRA, Confluence; hardware setup and troubleshooting; able to work 2:00pm–10:00pm PST.
10+ YOEBachelor's degree or equivalent experience, 10 years of cloud-native architecture experience in customer-facing or support roles, technical stakeholder presentation experience, and ability to travel up to 30%.
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
PointClickCare: Develops cloud-based healthcare software for senior care providers.
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.
Silicon Technologies: Designs and licenses analog and mixed-signal semiconductor IP.
Support customer adoption of ADONIS with technical guidance, training, and analog design consultation; strong communication and analog design background required.
Addepar: Provides a data platform for wealth management and portfolio reporting.
1+ YOEClient-facing troubleshooting of trading/OMS/IBOR issues, root-cause analysis with engineering/data teams, strong analytical and communication skills, 1+ year client-facing experience, bachelor’s degree in finance/econ/math or equivalent.
CAI Software: Provides production-oriented software solutions for the manufacturing sector.
5+ YOERequires 5+ years supporting enterprise software sales in a customer-facing technical role, strong analytical and communication skills, product demonstration expertise, and ability to translate business processes into technology solutions.
PlanetTogether, Parsable, ERP, Advanced Planning and Scheduling (APS), Manufacturing Execution System (MES), SaaS, RFP
AutolivNYSE: ALV: Designs and manufactures automotive safety systems and technology.
Bachelor’s degree in Engineering/Quality/Manufacturing or related field; quality system auditing; cross-functional teamwork; manufacturing knowledge; problem solving (8D, PFMEA); auditing experience; IATF16949/ISO9001 lead auditor preferred; travel; off-shift support.
AmadaTokyo Stock Exchange: 6113: Manufacturer of sheet metal processing machines and precision tooling.
Promote and sell tooling and accessories, support and grow customer accounts, prepare quotes, possess product and engineering knowledge, frequent territory travel, computer and communication skills, engineering degree or equivalent sales experience preferred.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel