5 customer support engineer jobs at 5 companies in Irondequoit, NY
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Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
5+ YOE5+ years applications or related engineering experience; BS in Physics/Optical Engineering required, MS preferred; customer-facing technical support, problem solving, and cross-functional leadership skills.
JenoptikXETRA: JEN: Integrated photonics group providing optical systems and solutions worldwide.
3+ YOEBS in Engineering or 5 years in manufacturing field service; 3-5 years industrial/manufacturing customer-site support; travel 30-50%; valid driver’s license and passport; US citizenship or eligible worker.
American Packaging Corporation: Manufactures flexible packaging solutions for consumer and industrial products.
Bachelor's in a technical field (or equivalent) with experience in product development, project management, printing/laminations desired, material/process research, customer interface, and ability to support manufacturing and quality.
RalliantNew York Stock Exchange: RAL: Sells precision instruments and sensors for diverse industrial sectors.
Business-level English, strong written/verbal communication, customer success focus, attention to detail, process improvement experience. Higher education preferred; Oracle and Salesforce experience preferred. Provide L1 support, triage requests, and coordinate with engineering and order teams.