12 customer support engineer jobs at 11 companies in Kalamazoo, MI
3w
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Technical Support Engineer
St. Joseph, Michigan, United States
OnsiteFull Time
Provide technical support by answering calls/emails, troubleshooting analytical and metallographic equipment, strong written/verbal communication, Microsoft Windows and Office proficiency, Oracle experience, and a two-year technical/industrial degree.
Microsoft Windows, Microsoft Office, Oracle
6d
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Technical Support Engineer (Commercial Chiller Equipment)- Remote
La Crosse or Grand Rapids
$97k-$136k/yr RemoteFull Time
10+ YOEPreferred 10+ years servicing HVAC equipment, HVAC training, and an associate or bachelor's degree. Requires troubleshooting expertise in refrigeration, electrical systems, thermodynamics, controls, and customer support.
Microsoft Office, Remedy, Smartphone, iPad, BAS
1mo
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Quality Engineer
Battle Creek, Michigan, United States
OnsiteFull Time
3+ YOELead PPAP, perform audits, collect SPC data, coordinate corrective actions, support suppliers/customers, and maintain quality systems; preferred CQE, Six Sigma knowledge, and 3+ years related experience.
Microsoft Office
2w
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Engineer 1-3: Controls / Software Engineer
Sturgis, Michigan, United States
OnsiteFull Time
Require PLC programming (ladder logic, structured text), HMI development, servo/motion control, machine startup and debugging, strong electrical/mechanical troubleshooting, communication skills, and ability to provide customer support; drug screen required.
PLC, Ladder Logic, Structured Text, HMI, E-Plan, CAD
1mo
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Technical Solutions Engineer
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Lead complex customer programs, develop and integrate technical solutions, mentor junior staff, manage project scope/schedule/cost/risk, and support pre-sales with financial analysis.
2w
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Application Engineer - Bilingual in Korean (MI)
Holland, Michigan, United States
$70k-$90k/yr OnsiteFull Time
3+ YOESupport and troubleshoot manufacturing/IT application systems for EV battery plants; 3+ years experience or bachelor's degree; strong analytical, communication, and customer service skills.
Microsoft SQL Server, Oracle SQL, Microsoft Office, MES, WMS, ERP, MCS, PLC
3w
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Inside Sales Engineer
Rutherford or Benton Harbor
$76k-$114k/yr HybridFull Time
1+ YOEBachelor’s in engineering or equivalent experience, 1–5 years inside sales/technical support experience, strong mechanical aptitude, CRM/ERP and Microsoft Office proficiency, excellent communication and customer focus.
CRM, ERP, Microsoft Office
1w
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Quality Engineer
Grand Rapids, Michigan, United States
$80k-$100k/yr OnsiteFull Time
2+ YOEPerform root cause analysis, support supplier and customer quality, prepare PPAP/PFMEA/control plans, participate in audits; 2 years manufacturing experience preferred and bachelor's degree preferred.
Microsoft Office, micrometer, caliper, SPC, PPAP, PFMEA, RCCA, ISO 9001, ISO 13485
2w
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Field Service Engineer 2
Grand Rapids, Michigan, United States
$110k-$120k/yr FieldFull Time
Perform on-site service, repair and installation of medical devices; diagnose mechanical/electronic/software failures; use testing and calibration equipment; provide customer support and maintain service records.
Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Central Services Coordinator
Grand Rapids, Michigan, United States
OnsiteFull Time
3+ YOEAssociate degree in business, operations, engineering technology, or related field, or equivalent experience; 3+ years supporting service operations, field service, or project coordination; strong organization, communication, problem-solving, and customer focus.
Field Service
2w
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Configurations Administrator
Grand Rapids, Michigan, United States
OnsiteFull Time
Maintain and update customer technical data packages and BOMs, interpret engineering documents, use rule-based logic to convert parts lists to BOMs, strong math/analytical skills, and Microsoft Word/Excel experience.
Microsoft Word, Microsoft Excel
2mo
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AM Parts Specialist
Holland, Michigan, United States
OnsiteFull Time
Customer-facing parts support and order fulfillment, project coordination through engineering and production, accurate parts data entry, strong communication, ability to lift 50 lbs, and proficiency with word processing and spreadsheet applications.