18 customer support engineer jobs at 15 companies in New Brighton, MN
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Technical Support Engineer
Minneapolis, Minnesota, United States
$80k-$90k/yrOnsiteFull Time
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
Optomec: Manufactures 3D printing systems for electronics and metal components.
Associate or Bachelor's in engineering or related field (or equivalent experience); strong troubleshooting of electromechanical and automation systems; ability to travel up to 30%, lift equipment, deliver customer training, and create technical documentation.
Autodesk Fusion 360, Autodesk PowerMill, CAD/CAM, Windows
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Customer support technician with ability to perform Tier I procedures, basic diagnostics, and maintain equipment; physically demanding role in Bloomington, MN; full-time.
Test Equipment, Diagnostic Tools, Hand Tools, Power Tools
Banner Engineering: Designs and manufactures sensors and industrial automation products.
Bachelor’s degree in engineering/physics or equivalent experience; experience in industrial automation and customer-facing/technical support. Preferred 1-2 years in applications engineering and knowledge of PLCs, SCADA, wireless/vision products, Office 365, Oracle ERP, and Salesforce CRM.
IT Support Engineer - Helpdesk ServiceDesk (Work from home)
Saint Croix Falls or United States
$45k-$55k/yrRemoteFull Time
EasyITGuys: Provider of managed IT services and cybersecurity solutions.
3+ YOE3+ years MSP/IT support experience, AD/GPO, Windows/Windows Server, Office 365 Administration, VPN, Microsoft Teams, experience with ConnectWise/Repairshopr/Syncro, strong customer-facing and sales skills, typing 40 WPM, CompTIA/Microsoft/Cisco certifications a plus.
Microsoft Teams, Microsoft 365, Microsoft Office 365 Administration, Microsoft Office, Active Directory, Group Policy, Windows, Windows Server, VPN, Repairshopr, Syncro, Keeper Password Manager, ConnectWise, BrightGauge, Monday.com, Fortinet, SonicWALL, Ubiquiti
3MNYSE: MMM: Manufacturers diversified industrial, safety, consumer, and electronics products.
7+ YOEBachelor's degree in engineering or science and seven years of workplace health and safety, technical support, product design, or PPE-related customer engagement experience.
PPE, Voice of Customer, Environmental Health and Safety (EHS)
PAR Systems: Designs and builds custom automated manufacturing and robotic systems.
3+ YOE3+ years controls engineering experience, BS in engineering or computer science, proficiency in PLC/PC programming, motion control, robotics, vision, commissioning, and customer-site support.
Allen Bradley Studio 5000, FactoryTalk View, Cognex VisionPro, Cognex Insight, Fanuc TP Programming, RoboGuide, Epson RC+, Omron Sysmac Studio, Omron Ace, Visual Studio C#, Visual Studio VB, AutoCAD Electrical
AspenTech: Provides industrial software for asset optimization and process simulation.
Bachelor's in engineering required; experience with power systems, ADMS applications, testing, troubleshooting, and customer support. Programming (C, Python) and database (SQL, XML, Mongo) knowledge; willingness to travel ~25%.
ADMS, Distribution Management System (DMS), OSI, C, Python, SQL, XML, Mongo, GIS
GracoNYSE: GGG: Manufactures industrial fluid handling and spray finishing equipment.
3+ YOEAssociate technical degree or equivalent, 3+ years technical support/service experience, electronics and PLC knowledge, strong customer service and communication skills, ability to troubleshoot and document product issues.
Massman Companies: Manufacturer of automated packaging and industrial machinery solutions.
5+ YOERequires 5+ years in controls, automation, or electrical assembly; high school diploma/GED; PLC and HMI expertise; motion control, robotics, industrial networks, electrical codes, troubleshooting, and customer support.
CalspanNYSE: TDG: Provider of engineering research and testing for aerospace and automotive.
3+ YOE3+ years IT or engineering support experience; associates in computer science preferred; ability to diagnose/resolve hardware and software issues; knowledge of Deltek Costpoint, Microsoft Business Central/NAV, Microsoft desktop/server technologies; strong customer service.
Deltek Costpoint, Microsoft Business Central/NAV, Microsoft Desktop & Server Technologies
Minnesota or North Dakota or South Dakota or Wisconsin or Bloomington or Middleborough or Lewisville
$108k-$180k/yrFieldFull Time
Sager Electronics: A North American distributor of interconnect, power, and electromechanical components that provides custom value-added solutions.
7+ YOEBachelor’s degree in engineering and 7+ years selling power solutions. Requires power supply market knowledge, customer design support, communication, negotiation, organization, territory management, and CRM proficiency.
Loffler Companies: Provides managed IT, print, and office technology solutions.
2+ YOERequires an associate or bachelor's degree in IT or a related technical field and/or 2–3 years of IT support experience, hardware and networking skills, a driver's license, and customer service expertise.
Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yrFieldFull Time
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
Loffler Companies: Provides managed IT, print, and office technology solutions.
3+ YOEMinimum three years IT support experience; strong customer service, troubleshooting, and time management skills; proficient in server/workstation hardware, networking, and O365; valid driver’s license.
Microsoft 365, Intune, AutoPilot, VMware, Windows Server, Active Directory, Networking, Wi-Fi, Firewalls, O365 migration
3MNYSE: MMM: Manufacturers diversified industrial, safety, consumer, and electronics products.
5+ YOEBachelor's degree in science or engineering, 5+ years of laboratory, technical, or applied science experience, and 1+ year in customer-facing, field support, product development, or technical service work.
adhesives, tapes, dispensing equipment, automation, International Organization for Standardization (ISO)
MSC Industrial Supply Co.NYSE: MSM: Distributor of metalworking and industrial maintenance products.
5+ YOEBachelor's degree or equivalent experience, 5+ years in design or application engineering or technical production fasteners/OEM experience, engineering principles, testing procedures, communication, and customer support skills.