10 customer support engineer jobs at 6 companies in North Adams, MA
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Customer Support Engineer
Malta, New York, United States
$29-$50/hr FieldFull Time
3+ YOEAssociate's or Bachelor's degree plus 3 years experience; ability to diagnose, troubleshoot, and repair complex capital equipment; proficiency with test instruments and field service reporting; strong communication skills.
DVMs, oscilloscopes, flow meters
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching engineering staff, customer relationship management, account planning, system installation and startup support, and familiarity with reporting and escalation processes.
2mo
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Process Support Engineer
Malta, New York, United States
$87k-$119k/yr OnsiteFull Time
1+ YOEBachelor's in STEM, 1–2 years semiconductor capital equipment or process/applications experience; knowledge of CVD/ALD/RIE/PVD/anneal/implant; performs installations, troubleshooting, DOEs, statistical data analysis, and customer-facing support.
2w
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Customer Engineer - PDC (SEM Inspection and Metrology)
Malta, New York, United States
$31-$42/hr FieldFull Time
4+ YOEAssociate degree or equivalent,4+ years semiconductor equipment support experience,SEM/e-beam inspection experience,mechanical/electrical/vacuum troubleshooting,ability to travel (~20%),valid driver\u0002s license.
SEM, e-beam inspection systems, Microsoft Office, digital multimeter
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IT Support Engineer
Albany or Troy
FieldFull Time
2+ YOEAssociate degree or equivalent, minimum 2 years IT support experience, experience with macOS, Windows, Microsoft 365, Google Chromebook, networking, and ServiceNow; strong customer and troubleshooting skills.
macOS, Windows, Microsoft 365, Microsoft Exchange Online, Microsoft Active Directory, Google Chromebook, Google Workspace, Mosyle, Kaseya, LogicMonitor, ServiceNow, Cisco IOS, Meraki, SonicWall
2w
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Customer Engineer - PDC (SEM Inspection and Metrology)
Malta, New York, United States
$31-$42/hr FieldFull Time
4+ YOE4+ years supporting semiconductor equipment; associate degree or technical training; valid driver’s license; experience with SEM/e-beam, vacuum and precision motion systems; mechanical/electrical troubleshooting; Microsoft Office.
SEM, e-beam, Microsoft Office, digital multimeter
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Process Engineer III, Secondary Ion Mass Spectrometry (SIMS) Metrology
Gloucester or San Jose or Santa Clara or Hillsboro or Hudson or Fishkill or Fremont or Dallas or Hopewell Junction or Albany or Buffalo or Fairfield or Austin
$108k-$149k/yr OnsiteFull Time
Advanced degree in a relevant engineering discipline, ion-beam materials knowledge, hands-on metrology instrumentation experience, semiconductor fundamentals, communication skills, and customer support capability.
Secondary Ion Mass Spectrometry (SIMS), SIMS, statistical process control (SPC), Design of Experiments (DOE), Vacuum Electronics, Atom Probe Tomography, Mass Spectrometry
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Senior Engineer II, Field Service
Albany, New York, United States
FieldFull Time
5+ YOEBachelor's degree or equivalent military training, 5+ years in field service, customer support, or semiconductor manufacturing, complex electromechanical troubleshooting, schematic interpretation, Microsoft Office, English, and travel readiness.
Microsoft Office, oscilloscopes, digital voltmeters (DVMs), Engineering Change Orders (ECOs)
3mo
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Energy Efficiency Intern
Northampton, Massachusetts, United States
$17-$22/hr HybridInternship
0+ YOEInternship focusing on on-site energy assessments, field support, and customer engagement. Requires interest in energy efficiency, strong communication, and willingness to drive in Massachusetts.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Digital tools and apps
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Small Engine Repair Tech/Assembly
Agawam, Massachusetts, United States
$17-$18/hr OnsiteFull Time
0+ YOEProvide customer service and diagnose/repair small engines and equipment; perform assemblies, blade sharpening, phone support, and occasional forklift operation; retail computer and basic math skills required.
Microsoft Word, Microsoft Excel, Epicor Eagle