17 customer support engineer jobs at 13 companies in Orem, UT
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Customer Support Engineer
Lehi, Utah, United States
HybridFull Time
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing storage experience; Linux administration, networking, bash scripting, file systems and scale-out NAS expertise; S3/HPC and hardware lab experience advantaged; MS/BSc in CS/CE/EE; ~20% travel.
Resident Customer Support Engineer (Onsite - Lehi, Utah)
Lehi, Utah, United States
OnsiteFull Time
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years customer-facing experience with enterprise storage; strong Linux, networking, bash scripting, S3 and troubleshooting skills; MS or B.Sc. in CS/CE/EE preferred; able to work onsite 4-5 days/week and travel ~20%.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Perform installation, preventative and corrective maintenance, diagnostics, and retrofits on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; provide customer communication and support; follow safety and procedural checklists.
Technical Customer Support Engineer, Tier 2 - West Cost (Second shift)
Salt Lake City or New Jersey or Israel
$36-$43/hrOnsiteFull Time
UVeye: Automated AI-driven vehicle inspection and diagnostic systems.
3+ YOE3+ years Tier II support/systems administration/QA experience; Bachelor’s in Computer Science or related; proficiency with Linux, Docker, Kubernetes; networking knowledge; cloud (AWS/Azure/GCP); Zendesk, JIRA, Confluence; hardware setup and troubleshooting; able to work 2:00pm–10:00pm PST.
Customer Engineer - Process, Diagnostics, and Control
Lehi, Utah, United States
$31-$42/hrFieldFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEAssociate degree or technical training, 4+ years semiconductor equipment support experience, SEM/e-beam and vacuum system knowledge, mechanical/electrical troubleshooting, ability to read schematics, valid driver’s license.
Overjet: AI platform for dental diagnostics and practice management.
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Customer Engineer - Process, Diagnostics, and Control
Lehi, Utah, United States
$31-$42/hrFieldFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEAssociate degree or equivalent, 4+ years semiconductor equipment support experience, SEM/e-beam familiarity, strong mechanical/electrical troubleshooting, vacuum systems knowledge, valid driver’s license, Microsoft Office skills.
Bell Techlogix: Managed IT services and digital workplace solutions for enterprises.
Performs advanced deskside hardware/software installation, troubleshooting, repairs, ticket updates, and customer-facing support; requires travel to client sites, valid driver's license, and ability to lift up to 50 lbs.
ServiceNow, Microsoft Office 365, Active Directory, SCCM, Ticketing Systems, Microsoft Operating Systems
2+ YOEBachelor's degree, 2+ years related customer service/support experience, hands-on PLC controls and hardware troubleshooting (Allen Bradley Logix required; Siemens/Modicon a plus), ability to support customers and travel 20–30%.
Boise or Denver or Las Vegas or Phoenix or Portland or Reno or Salt Lake City or Vancouver
$72k-$90k/yrRemoteFull Time
New Relic: Provides an observability platform for monitoring and improving software performance.
Deep troubleshooting knowledge across Java and .NET APM agents, OpenTelemetry and distributed tracing; familiarity with AWS, containerization, and enterprise application support; strong communication and mentoring skills.
Anrok: Automated sales tax compliance platform for global digital businesses.
Proven product/technical support experience in software, strong customer focus, excellent communication, experience collaborating with product/engineering, familiarity with Zendesk is a plus.
DaifukuTokyo Stock Exchange: 6383: Provider of intelligent material handling and intralogistics systems.
7+ YOEBachelor's in Software/Computer Engineering or equivalent experience, 7+ years software development experience, proficiency in Java/C#/JavaScript, SQL and related frameworks, ability to provide 24x7 customer support and travel up to 20%.
Java, JDK Framework, Java Messaging Service, Java Servlet, Windows Services, Microsoft SQL Server, Oracle, TCP/IP, Eclipse, Microsoft Team Foundation Server (TFS), StarTeam, Microsoft Azure/DevOps, Git, Microsoft SQL Management Studio, Oracle SQL Developer, Microsoft Visio, Microsoft Office, JavaScript, C#, Microsoft .NET Framework, Microsoft ASP.NET MVC Framework, Microsoft Entity Framework, Vue.js, Angular.js, HTML, CSS, AJAX, SQL, LINQ, .NET Core, WCF/Web API, Microsoft Windows Presentation Framework (WPF), Microsoft Visual Studio, Adobe Photoshop
FlowserveNYSE: FLS: Manufactures and services industrial pumps, valves, and mechanical seals.
5+ YOEManage and execute inbound/production quality checks, coordinate customer and supplier inspections, run root-cause corrective actions, support continuous improvement; BS/BA preferred and 5+ years experience.
AmadaTokyo Stock Exchange: 6113: Manufacturer of sheet metal processing machines and precision tooling.
Promote and sell tooling and accessories, support and grow customer accounts, prepare quotes, possess product and engineering knowledge, frequent territory travel, computer and communication skills, engineering degree or equivalent sales experience preferred.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel