19 customer support engineer jobs at 17 companies in Ramsey, MN
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Technical Support Engineer
Minneapolis, Minnesota, United States
$80k-$90k/yrOnsiteFull Time
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
Optomec: Manufactures 3D printing systems for electronics and metal components.
Associate or Bachelor's in engineering or related field (or equivalent experience); strong troubleshooting of electromechanical and automation systems; ability to travel up to 30%, lift equipment, deliver customer training, and create technical documentation.
Autodesk Fusion 360, Autodesk PowerMill, CAD/CAM, Windows
Circuit Check: Designs and manufactures automated electronic test systems and fixtures.
Bachelor's preferred,5+ years technical professional experience with leadership in B2B/industrial technology,knowledge of electronics testing,strong project management and communication skills.
IT Support Engineer - Helpdesk ServiceDesk (Work from home)
Saint Croix Falls or United States
$45k-$55k/yrRemoteFull Time
EasyITGuys: Provider of managed IT services and cybersecurity solutions.
3+ YOE3+ years MSP/IT support experience, AD/GPO, Windows/Windows Server, Office 365 Administration, VPN, Microsoft Teams, experience with ConnectWise/Repairshopr/Syncro, strong customer-facing and sales skills, typing 40 WPM, CompTIA/Microsoft/Cisco certifications a plus.
Microsoft Teams, Microsoft 365, Microsoft Office 365 Administration, Microsoft Office, Active Directory, Group Policy, Windows, Windows Server, VPN, Repairshopr, Syncro, Keeper Password Manager, ConnectWise, BrightGauge, Monday.com, Fortinet, SonicWALL, Ubiquiti
Banner Engineering: Designs and manufactures sensors and industrial automation products.
Bachelor’s degree in engineering/physics or equivalent experience; experience in industrial automation and customer-facing/technical support. Preferred 1-2 years in applications engineering and knowledge of PLCs, SCADA, wireless/vision products, Office 365, Oracle ERP, and Salesforce CRM.
3MNYSE: MMM: Manufacturers diversified industrial, safety, consumer, and electronics products.
7+ YOEBachelor's degree in engineering or science and seven years of workplace health and safety, technical support, product design, or PPE-related customer engagement experience.
PPE, Voice of Customer, Environmental Health and Safety (EHS)
PAR Systems: Designs and builds custom automated manufacturing and robotic systems.
3+ YOE3+ years controls engineering experience, BS in engineering or computer science, proficiency in PLC/PC programming, motion control, robotics, vision, commissioning, and customer-site support.
Allen Bradley Studio 5000, FactoryTalk View, Cognex VisionPro, Cognex Insight, Fanuc TP Programming, RoboGuide, Epson RC+, Omron Sysmac Studio, Omron Ace, Visual Studio C#, Visual Studio VB, AutoCAD Electrical
AspenTech: Provides industrial software for asset optimization and process simulation.
Bachelor's in engineering required; experience with power systems, ADMS applications, testing, troubleshooting, and customer support. Programming (C, Python) and database (SQL, XML, Mongo) knowledge; willingness to travel ~25%.
ADMS, Distribution Management System (DMS), OSI, C, Python, SQL, XML, Mongo, GIS
GracoNYSE: GGG: Manufactures industrial fluid handling and spray finishing equipment.
3+ YOEAssociate technical degree or equivalent, 3+ years technical support/service experience, electronics and PLC knowledge, strong customer service and communication skills, ability to troubleshoot and document product issues.
Baltimore or Rochester or St. Louis or Louisville or Pittsburgh or Greenville or Phoenix or Reno or Detroit or Kansas City or Las Vegas or Minneapolis or Tulsa
$60k-$90k/yrFieldFull Time
MedtronicNew York Stock Exchange: MDT: Develops and manufactures medical devices and digital health solutions.
4+ YOEMinimum 4 years relevant field service or clinical customer support experience, high school or technical education, troubleshooting and repair skills, ability to apply engineering principles, strong communication, willingness to travel up to 75%.
SICK: Manufacturer of intelligent sensor solutions for industrial automation.
Provide technical phone/email support for sensor products; 6+ years industrial automation experience preferred; engineering degree preferred; Microsoft Office and CRM proficiency; professional English.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
Baltimore or Rochester or St. Louis or Louisville or Pittsburgh or Greenville or Phoenix or Reno or Detroit or Kansas City or Las Vegas or Minneapolis or Tulsa
$60k-$90k/yrFieldFull Time
MedtronicNYSE: MDT: Developing and manufacturing medical technologies and therapies globally.
4+ YOEMinimum 4 years relevant field service or clinical customer support experience, high school or technical education, ability to troubleshoot and repair medical equipment, willingness to travel frequently (up to 75%), and residency in listed U.S. locations.
CalspanNYSE: TDG: Provider of engineering research and testing for aerospace and automotive.
3+ YOE3+ years IT or engineering support experience; associates in computer science preferred; ability to diagnose/resolve hardware and software issues; knowledge of Deltek Costpoint, Microsoft Business Central/NAV, Microsoft desktop/server technologies; strong customer service.
Deltek Costpoint, Microsoft Business Central/NAV, Microsoft Desktop & Server Technologies
Loffler Companies: Provides managed IT, print, and office technology solutions.
2+ YOERequires an associate or bachelor's degree in IT or a related technical field and/or 2–3 years of IT support experience, hardware and networking skills, a driver's license, and customer service expertise.
C1: Provides secure cloud, collaboration, and AI-driven technology solutions.
7+ YOE7+ years field support/professional services experience with Extreme and Juniper technologies, deep routing/switching and security knowledge, scripting ability, data center experience, strong communication and customer skills.
Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yrFieldFull Time
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
Loffler Companies: Provides managed IT, print, and office technology solutions.
3+ YOEMinimum three years IT support experience; strong customer service, troubleshooting, and time management skills; proficient in server/workstation hardware, networking, and O365; valid driver’s license.
Microsoft 365, Intune, AutoPilot, VMware, Windows Server, Active Directory, Networking, Wi-Fi, Firewalls, O365 migration
Ascentek: Manufacturer of advanced lubricants, chemicals, and fluid-related equipment solutions.
2+ YOE2+ years support experience; proficiency with Windows, Mac, mobile devices, Microsoft 365 and Intune; MDM, SaaS and ServiceNow experience; strong troubleshooting, communication, and customer-service skills.
Microsoft 365, Microsoft Intune, Zebra printers, ServiceNow, Microsoft Teams Rooms