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25 customer support engineer jobs at 16 companies in Springfield, MA

4d
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Principal F135 Customer Support Engineer (Onsite)
East Hartford, Connecticut, United States
$108k-$205k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
8+ YOEBachelor's in Engineering or Computer Science,8+ years engineering or propulsion field service experience (or 5+ with advanced degree),U.S. citizenship,EMR not required,F135 experience preferred,knowledge of engine systems,software/configuration management,project management.
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1w
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Product Support Group Engineer
Farmington, Connecticut, United States
FieldFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
Experienced in electronics, digital circuits, wiring, mechanics, hydraulics, software/file management and customer-focused problem solving; engineering degree not required.
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2mo
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Customer Support and Field Technician
Middletown, Connecticut, United States
HybridFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
2+ YOEBachelor’s degree in Engineering or related field or related field plus two years of related work experience; two years in hydrographic surveying, technical support, and customer education; up to 20% travel; hybrid schedule.
HYPACK, Kayako, Jira, Confluence, Aha
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4h
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End User Support Engineer
Bristol, Connecticut, United States
OnsiteFull Time
Pomeroy
Pomeroy: Provides managed IT infrastructure and digital workplace services.
3+ YOE3+ years PC desktop/laptop deployment experience, hands-on with SCCM, Active Directory, Exchange, Windows and macOS, Service Now, Intune; strong customer service and communication; full clean driving license and roadworthy vehicle required.
SCCM, TCP/IP, Active Directory, Exchange, Windows 7, Windows 10, MAC OS, Service Now, InTune, Microsoft Office 365, Adobe Creative Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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3w
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Mechatronics Engineer
Enfield, Connecticut, United States
$78k-$150k/yr OnsiteFull Time
MP Systems
MP Systems: Manufacturer of high-pressure coolant systems for machine tools.
BS in engineering or equivalent experience; knowledge of electrical, hydraulic, and mechanical systems; PLC programming and ladder logic; CAD skills; project management and customer-facing support; occasional travel (~10%).
PLC, Ladder Logic, CAD
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3w
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Product Engineer
Pennsylvania or Wallingford
OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
Bachelor's in Mechanical Engineering required; Solidworks proficiency, knowledge of ASME Y14.5/GD&T, strong communication and multitasking skills, able to support manufacturing and customer interactions, US Person or eligible for US government authorization.
Solidworks
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3mo
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Customer Care Administrator
Leominster, Massachusetts, United States
$60k-$70k/yr OnsiteFull Time
IMA
IMA: Designs and manufactures automatic packaging and processing machinery.
Assist customers and coworkers; process quotes, purchase orders, and adjustments; coordinate with engineering; handle invoicing; support international shipments.
MS Office, SAP
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3w
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Product Applications Engineer (Middlefield, CT, US, 06455)
Middlefield, Connecticut, United States
OnsiteFull Time
AMETEK
AMETEKNYSE: AME: Manufacturer of electronic instruments and electromechanical devices.
2+ YOEB.S. in Optics/Physics/Engineering, 2+ years applications or systems engineering experience in B2B equipment, customer-facing pre/post-sales support, metrology/optical systems experience, Python and CAD familiarity, travel up to 25%.
Python, CAD
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3d
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Compressed Air System Applications Engineer – Systems Design
West Hartford or Merrimack
$90k/yr FieldFull Time
Environmental Systems Co.
Environmental Systems Co.: A that provides engineering and turnkey solutions to optimize industrial compressed air systems and improve energy efficiency.
Support outside sales by qualifying leads, analyzing compressor-room and plant data, developing energy-efficiency measures, and producing customer-ready presentations.
Microsoft Excel, Microsoft PowerPoint, CADD, CRM
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1d
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Field Engineer Technician
Norwich, Connecticut, United States
FieldFull Time
Unisys
UnisysNYSE: UIS: Provides enterprise-scale IT services and digital transformation solutions.
2+ YOEHigh school diploma/GED required; 2-4 years field engineering or technical support experience; technical certification or associate degree may be required; strong customer service and advanced troubleshooting skills.
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1w
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Field Sales Engineer 2, Comcast Business
Danbury or Berlin
FieldFull Time
Comcast
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOEProvide technical product support to sales, perform needs analyses, create cost-effective solutions, support field service troubleshooting, and attend customer appointments; bachelor's preferred; 2+ years relevant experience.
Network Routing, Network Security, Unified Communications, Wide Area Network (WAN)
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3d
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Information Security Engineer 2/3
Hartford, Connecticut, United States
$85k-$124k/yr OnsiteFull Time
University of Connecticut
University of Connecticut: Connecticut's flagship public research university providing higher education.
2+ YOEU.S. citizen/permanent resident, bachelor’s degree, ~2+ years related experience, firewall and SIEM experience, network flow and packet analysis, scripting (Python/PowerShell/Bash), and customer-facing support.
Fortinet, Palo Alto, Cisco, NetFlow, sFlow, IPFIX, SIEM, SOAR, Python, PowerShell, Bash, BGP, OSPF, ISIS, DNS, SMTP, LDAP, RADIUS, TACACS
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3mo
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Senior CNC Swiss Programmer
Windsor, Connecticut, United States
OnsiteFull Time
Morris Group
Morris Group: Distributes CNC machine tools and manufacturing automation solutions.
Experience with Sliding Headstock (Swiss) CNC machines; Fanuc controls; CAD/CAM; customer training; travel for onsite support.
Fanuc controls, CAD/CAM, CNC machine tools, Swiss lathes
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2mo
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Energy Efficiency Intern
Northampton, Massachusetts, United States
$17-$22/hr HybridInternship
Artis Energy Solutions
Artis Energy Solutions: Installs energy efficiency upgrades and EV charging stations for businesses.
0+ YOEInternship focusing on on-site energy assessments, field support, and customer engagement. Requires interest in energy efficiency, strong communication, and willingness to drive in Massachusetts.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Digital tools and apps
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4w
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Small Engine Repair Tech/Assembly
Agawam, Massachusetts, United States
$17-$18/hr OnsiteFull Time
Rocky's Ace Hardware
Rocky's Ace Hardware: Family-owned neighborhood hardware store chain selling tools and home supplies.
0+ YOEProvide customer service and diagnose/repair small engines and equipment; perform assemblies, blade sharpening, phone support, and occasional forklift operation; retail computer and basic math skills required.
Microsoft Word, Microsoft Excel, Epicor Eagle
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2mo
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Product Specialist
Philadelphia or Boston or Allentown or York or Harrisburg or Hartford or Bridgeport or Baltimore
RemoteFull Time
Stiles Machinery
Stiles Machinery: Distributes and services industrial manufacturing machinery and software solutions.
3+ YOEBachelor’s in Engineering or equivalent; 3-5 years in panel processing; strong MS Office; customer-focused sales support; strong communication and presentation skills.
MS Office Suite
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