9 customer support engineer jobs at 8 companies in Surry, VA
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Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or United States or McLean or New York
$209k-$239k/yr RemoteFull Time
7+ YOEBachelor's degree, 7+ years technical account/customer-facing engineering experience, 5+ years with AWS (EKS, KMS, Secrets Manager), 5+ years security/networking, 3+ years IaC (Terraform, CloudFormation), 3+ years Java/Python/Go/PySpark and Snowflake/Databricks experience.
AWS, EKS, KMS, Secrets Manager, Terraform, AWS CloudFormation, Kubernetes, Prometheus, Docker, Helm, Java, Python, Go, PySpark, Snowflake, Databricks
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AV Support Engineer II
Richmond, Virginia, United States
$73k-$98k/yr OnsiteFull Time
1+ YOEBachelor's degree required; 1+ years AV/IT/technical support experience; familiarity with Teams/Zoom, basic networking, low-voltage cabling; ability to lift 50 lbs; strong customer service and communication skills.
Microsoft Teams Rooms, Zoom Rooms, Extron, Analog Way
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AV Support Engineer I
Richmond, Virginia, United States
$73k-$98k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years AV/unified communications/IT support experience; proven Microsoft Teams Rooms and Teams Phone experience; AV, SIP/VoIP, and AV-over-IP networking skills; strong communication and customer service.
Microsoft Teams Rooms, Microsoft Teams Phone, SIP, VoIP, Teams Admin Center, Logitech Sync, Extron GVE, LogicMonitor, Vyopta, Crestron
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Technical Service Support Engineer
Richmond, Virginia, United States
$35-$40/hr RemoteFull Time
3+ YOEElectrotechnical expertise, PLC troubleshooting, 3+ years customer technical support experience, strong customer service and communication skills, CRM/Microsoft Dynamics familiarity.
PLC, CRM, Microsoft Dynamics
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Senior Systems Engineer (Federal) - DC or Virginia
Washington or Richmond
$260k-$270k/yr RemoteFull Time
8+ YOE8+ years in customer-facing technical roles supporting federal customers; ability to lead pre-sales engagements, design storage architectures for federal environments, and communicate with technical and executive audiences.
2mo
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Marine Product Support Specialist - Key Accounts
Chesapeake, Virginia, United States
$84k-$103k/yr OnsiteFull Time
4+ YOESubject-matter expert in industrial engine troubleshooting and repair; 4+ years OEM/distributor/dealer technical experience; knowledge of alternative powertrain technologies; strong communication and stakeholder skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook
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Field Service Engineer - Norfolk, Virginia
Norfolk, Virginia, United States
$30-$37/hr FieldFull Time
0+ YOEField service engineer for diagnostic instruments; responsible for customer support, preventive maintenance, installations, troubleshooting electromechanical/medical devices, CRM documentation, and up to 70% travel; must lift up to 50 lbs.
ServiceMAX, Salesforce, CRM, Microsoft applications
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PLC/HMI Field Applications Specialist - VA/PA
Hampton or Virginia or Winchester or Pennsylvania
FieldFull Time
3+ YOETechnical degree or 3+ years field service experience in instrumentation/control systems, PLC/HMI/SCADA programming, networking protocols (Modbus, BACnet), ability to commission and troubleshoot control systems, and provide on-site customer support.
SCADA, PLC, HMI, Ethernet, Modbus, BACnet
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac