9 customer support engineer jobs at 3 companies in Troy, NY
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Customer Support Engineer
Malta, New York, United States
$29-$50/hr FieldFull Time
3+ YOEAssociate's or Bachelor's degree plus 3 years experience; ability to diagnose, troubleshoot, and repair complex capital equipment; proficiency with test instruments and field service reporting; strong communication skills.
DVMs, oscilloscopes, flow meters
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Manager, Customer Engineer
Albany, New York, United States
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching engineering staff, customer relationship management, account planning, system installation and startup support, and familiarity with reporting and escalation processes.
2mo
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Process Support Engineer
Malta, New York, United States
$87k-$119k/yr OnsiteFull Time
1+ YOEBachelor's in STEM, 1–2 years semiconductor capital equipment or process/applications experience; knowledge of CVD/ALD/RIE/PVD/anneal/implant; performs installations, troubleshooting, DOEs, statistical data analysis, and customer-facing support.
1mo
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Customer Engineer - Process, Diagnostics, and Control
Albany or Malta
$31-$42/hr FieldFull Time
4+ YOEAssociate degree or equivalent, 4+ years semiconductor equipment support, experience with SEM/e-beam tools, vacuum/mechanical/electrical troubleshooting, ability to read schematics, valid driver’s license, willingness to travel and obtain passport.
SEM, e-beam inspection systems, Microsoft Office, digital multimeters
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Customer Engineer - Process, Diagnostics, and Control
Albany or Malta
$31-$42/hr FieldFull Time
4+ YOEAssociate degree or technical training (Bachelor's preferred), 4+ years semiconductor equipment support, experience with SEM/e-beam, mechanical/electrical troubleshooting, vacuum and precision motion systems, ability to read schematics, and valid driver’s license.
SEM tools, e-beam inspection systems, digital multimeters, digital analytics, Microsoft Office
2w
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Customer Engineer - PDC (SEM Inspection and Metrology)
Malta, New York, United States
$31-$42/hr FieldFull Time
4+ YOEAssociate degree or equivalent,4+ years semiconductor equipment support experience,SEM/e-beam inspection experience,mechanical/electrical/vacuum troubleshooting,ability to travel (~20%),valid driver\u0002s license.
SEM, e-beam inspection systems, Microsoft Office, digital multimeter
3w
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IT Support Engineer
Albany or Troy
FieldFull Time
2+ YOEAssociate degree or equivalent, minimum 2 years IT support experience, experience with macOS, Windows, Microsoft 365, Google Chromebook, networking, and ServiceNow; strong customer and troubleshooting skills.
macOS, Windows, Microsoft 365, Microsoft Exchange Online, Microsoft Active Directory, Google Chromebook, Google Workspace, Mosyle, Kaseya, LogicMonitor, ServiceNow, Cisco IOS, Meraki, SonicWall
2w
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Customer Engineer - PDC (SEM Inspection and Metrology)
Malta, New York, United States
$31-$42/hr FieldFull Time
4+ YOE4+ years supporting semiconductor equipment; associate degree or technical training; valid driver’s license; experience with SEM/e-beam, vacuum and precision motion systems; mechanical/electrical troubleshooting; Microsoft Office.
SEM, e-beam, Microsoft Office, digital multimeter
3d
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Process Engineer III, Secondary Ion Mass Spectrometry (SIMS) Metrology
Gloucester or San Jose or Santa Clara or Hillsboro or Hudson or Fishkill or Fremont or Dallas or Hopewell Junction or Albany or Buffalo or Fairfield or Austin
$108k-$149k/yr OnsiteFull Time
Advanced degree in a relevant engineering discipline, ion-beam materials knowledge, hands-on metrology instrumentation experience, semiconductor fundamentals, communication skills, and customer support capability.
Secondary Ion Mass Spectrometry (SIMS), SIMS, statistical process control (SPC), Design of Experiments (DOE), Vacuum Electronics, Atom Probe Tomography, Mass Spectrometry