8 customer support engineer jobs at 6 companies in Waterloo, NY
2mo
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Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yr OnsiteFull Time
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
MATLAB, Python, Robot Framework, Pytest, C, C++, RTOS, EtherCAT
1d
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Customer Service Engineer (VA ESOM)
Syracuse, New York, United States
OnsiteFull Time
2+ YOEBachelor's or 8 years equivalent,2+ years IT support/system administration,US citizen or green card,willing to obtain Public Trust,meet physical and vaccination requirements.
ServiceNow, Active Directory, Microsoft Office
1d
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Customer Service Engineer (VA ESOM)
Syracuse, New York, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, ability to perform system administration tasks, lift up to 50 lbs, meet VA facility health/vaccination requirements, and obtain Public Trust suitability.
ServiceNow, Active Directory, Microsoft Office
1w
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Senior Optical Applications Engineer
Fairport or Corning
$96k-$132k/yr OnsiteFull Time
5+ YOE5+ years applications or related engineering experience; BS in Physics/Optical Engineering required, MS preferred; customer-facing technical support, problem solving, and cross-functional leadership skills.
2mo
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Service Engineer (Rochester, NY, US)
Rochester, New York, United States
OnsiteFull Time
3+ YOEBS in Engineering or 5 years in manufacturing field service; 3-5 years industrial/manufacturing customer-site support; travel 30-50%; valid driver’s license and passport; US citizenship or eligible worker.
1mo
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Product Development Engineer or Senior
Story City or Cedar City or Chili
OnsiteFull Time
Bachelor's in a technical field (or equivalent) with experience in product development, project management, printing/laminations desired, material/process research, customer interface, and ability to support manufacturing and quality.
1mo
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Especialista em Sucesso do Cliente
São Paulo or Fairport
HybridFull Time
Business-level English, strong written/verbal communication, customer success focus, attention to detail, process improvement experience. Higher education preferred; Oracle and Salesforce experience preferred. Provide L1 support, triage requests, and coordinate with engineering and order teams.
Oracle, Salesforce
3w
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Site Lead - EUO Onsite Support (VA ESOM North Atlantic)
Syracuse, New York, United States
$70k-$78k/yr OnsiteFull Time
5+ YOESupervise 5+ IT Customer Service Engineers, manage ServiceNow ticket queue, oversee onsite IT operations, personnel management, and reporting; bachelor’s in technical field or 5 years' experience; US citizen/green card and Public Trust suitability required.
ServiceNow, Active Directory