14 customer support engineer jobs at 11 companies in West Point, VA
1mo
Save
Mark Applied
Hide
Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or United States or McLean or New York
$209k-$239k/yr RemoteFull Time
7+ YOEBachelor's degree, 7+ years technical account/customer-facing engineering experience, 5+ years with AWS (EKS, KMS, Secrets Manager), 5+ years security/networking, 3+ years IaC (Terraform, CloudFormation), 3+ years Java/Python/Go/PySpark and Snowflake/Databricks experience.
AWS, EKS, KMS, Secrets Manager, Terraform, AWS CloudFormation, Kubernetes, Prometheus, Docker, Helm, Java, Python, Go, PySpark, Snowflake, Databricks
1mo
Save
Mark Applied
Hide
AV Support Engineer II
Richmond, Virginia, United States
$73k-$98k/yr OnsiteFull Time
1+ YOEBachelor's degree required; 1+ years AV/IT/technical support experience; familiarity with Teams/Zoom, basic networking, low-voltage cabling; ability to lift 50 lbs; strong customer service and communication skills.
Microsoft Teams Rooms, Zoom Rooms, Extron, Analog Way
1mo
Save
Mark Applied
Hide
AV Support Engineer I
Richmond, Virginia, United States
$73k-$98k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years AV/unified communications/IT support experience; proven Microsoft Teams Rooms and Teams Phone experience; AV, SIP/VoIP, and AV-over-IP networking skills; strong communication and customer service.
Microsoft Teams Rooms, Microsoft Teams Phone, SIP, VoIP, Teams Admin Center, Logitech Sync, Extron GVE, LogicMonitor, Vyopta, Crestron
3w
Save
Mark Applied
Hide
Technical Service Support Engineer
Richmond, Virginia, United States
$35-$40/hr RemoteFull Time
3+ YOEElectrotechnical expertise, PLC troubleshooting, 3+ years customer technical support experience, strong customer service and communication skills, CRM/Microsoft Dynamics familiarity.
PLC, CRM, Microsoft Dynamics
1mo
Save
Mark Applied
Hide
Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or McLean or New York City
$209k-$286k/yr RemoteFull Time
7+ YOEBachelor's degree, 7+ years in technical account management, enterprise support, or customer-facing engineering; AWS, security, networking, IaC, programming, and enterprise data platform experience required.
Prometheus, Kubernetes, EKS, Docker, Terraform, AWS CloudFormation, Java, Python, Go, PySpark, Snowflake, Databricks, Helm, CI/CD, AWS, KMS, Secrets Manager, mTLS, JWT, OAuth, Data Loss Prevention (DLP), SPCS, Native Apps, Unity Catalog, AES-256, FPE, RBAC
1mo
Save
Mark Applied
Hide
Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or McLean or New York City
$209k-$286k/yr RemoteFull Time
7+ YOEBachelor's degree; 7+ years in technical account management, enterprise support, or customer-facing engineering; 5+ years AWS and security/networking; 3+ years IaC, programming, and enterprise data platforms.
Prometheus, Kubernetes, EKS, Terraform, AWS CloudFormation, Java, Python, Go, PySpark, Snowflake, Databricks, Helm, Docker, CI/CD, AWS, KMS, Secrets Manager, mTLS, JWT, OAuth, AES-256, FPE, SPCS, Native Apps, Unity Catalog, RBAC
2mo
Save
Mark Applied
Hide
Control/Cyber Engineer
Raleigh, North Carolina, United States
HybridFull Time
0+ YOEBS in engineering; 0–3 years in field service, project engineering, or customer support; knowledge of TCP/IP networks and basic cybersecurity; willing to travel up to 25%, including time in Sweden.
TCP/IP, Virtualization, OS Management, PC configuration
2mo
Save
Mark Applied
Hide
Senior Systems Engineer (Federal) - DC or Virginia
Washington or Richmond
$260k-$270k/yr RemoteFull Time
8+ YOE8+ years in customer-facing technical roles supporting federal customers; ability to lead pre-sales engagements, design storage architectures for federal environments, and communicate with technical and executive audiences.
1mo
Save
Mark Applied
Hide
Senior Quality Engineer
Prince George, Virginia, United States
$79k-$143k/yr OnsiteFull Time
5+ YOEBachelor's degree and five years of related experience, or an equivalent combination of education and experience. Requires expertise in quality assurance, process improvement, supplier and customer quality, and manufacturing support.
Advanced Product Quality Planning
3d
Save
Mark Applied
Hide
On-Site Service Engineer Engineer - Data Center/ Server Hardware
Chester, Virginia, United States
OnsiteFull Time
3+ YOERequires 3+ years supporting enterprise servers or data center hardware, hands-on component repair, hardware diagnostics, Linux familiarity, customer communication, ability to lift 50 lbs., and travel to customer sites.
Dell PowerEdge, BIOS, Linux, Dell iDRAC, iLO, RAID, HBA, NIC, PCIe, GPU
1mo
Save
Mark Applied
Hide
PLC/HMI Field Applications Specialist - VA/PA
Hampton or Virginia or Winchester or Pennsylvania
FieldFull Time
3+ YOETechnical degree or 3+ years field service experience in instrumentation/control systems, PLC/HMI/SCADA programming, networking protocols (Modbus, BACnet), ability to commission and troubleshoot control systems, and provide on-site customer support.
SCADA, PLC, HMI, Ethernet, Modbus, BACnet
1mo
Save
Mark Applied
Hide
Data Center Supply Coordinator
Richmond, Virginia, United States
$30-$35/hr OnsiteFull Time
3+ YOEBachelor’s degree in business administration, engineering, or related discipline; 3+ years in customer service, coordination, logistics, or project support; supply chain knowledge and strong communication skills.
Pymetrics
2mo
Save
Mark Applied
Hide
Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
3d
Save
Mark Applied
Hide
Telecommunications Engineering Specialist - Journeyman
Fort Lee, Virginia, United States
OnsiteFull Time
1+ YOERequires Secret clearance, DoD 8140 foundational certification, and qualifying education plus 1–2 years of IT customer support, A/V, VTC, or multimedia experience.
Microsoft Teams, Webex, Windows 11, Microsoft Office 365, BMC Remedy, ServiceNow, SolarWinds, Ivanti, HDMI, Ethernet, USB, Kanban