28 customer support lead jobs at 19 companies in Albemarle, NC
1mo
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PT Customer Lead (485432)
Rockingham, North Carolina, United States
OnsitePart Time
Part-time retail customer lead role focused on delivering excellent customer service, supporting store operations, and participating in on-the-job training and development.
1mo
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Client Support Lead, Banking
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOELead and develop lobby/client support teams, ensure compliance with bank policy, handle daily client transactions and inquiries, 5+ years related experience, high school diploma, proficiency with Horizon/core banking and Microsoft Office.
Horizon, Microsoft Office Suite
5d
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CUSTOMER AMBASSADOR (FULL TIME) (1562173)
Charlotte, North Carolina, United States
$16-$18/hr OnsiteFull Time
1+ YOERequires 1–2 years of experience, ability to explain menu items, support customer buying decisions, lead hospitality programs, and lift or move up to 50 pounds.
1w
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Work From Home - Client Support Manager
Charlotte, North Carolina, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
5d
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AP Team Lead
Charlotte, North Carolina, United States
$20-$33/hr OnsiteFull Time
Leads asset protection activities while supporting customers and associates in a fast-paced retail store; requires multitasking, positive customer service, and physical stamina.
Walmart+, Live Better U, Walmart Academy
1mo
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Manager - IT Services Support
Charlotte, North Carolina, United States
$85k-$110k/yr HybridFull Time
Proven experience leading IT service/support or MSP teams, strong ITSM knowledge, hands-on use of ITSM/PSA/RMM tools, SLA and ticket lifecycle management, customer relationship skills, and leadership/coaching ability.
ITSM, PSA, RMM, Microsoft 365, Azure
3w
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Retail Part Time Team Lead
Charlotte, North Carolina, United States
$11-$18/hr OnsitePart Time
1+ YOE1+ year retail or customer service experience preferred; high school diploma preferred; basic computer and POS skills; ability to support print services, cash handling, opening/closing and loss prevention.
POS
2mo
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Client Engagement Specialist – Automotive Customer Experience
Monroe, North Carolina, United States
$50k-$100k/yr OnsiteFull Time
Experience with internet leads, CRM follow-up, appointment setting, and automotive dealership support.
CRM software, Phone, Email
4w
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Lead Guest Services Team Member
Candor, North Carolina, United States
$11-$15/hr OnsiteFull Time
Leads one to two cashiers, processes transactions, resolves guest issues, schedules breaks, maintains cleanliness and supports travel center operations.
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEProvide service and support for building controls, troubleshoot hardware/software, configure controllers and HMIs, perform commissioning, and support customers; 3+ years controls experience and bachelor\u0002s degree or equivalent.
Niagara N4, Distech, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx DCS, VBA, Python, Kepware OPC server, ThinManager, VMware
2w
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Lead Bath Installer
Charlotte, North Carolina, United States
OnsiteFull Time
Install bath products, perform measurements and pre-construction tasks, lift heavy components, follow manufacturer and safety guidelines, provide customer-facing support, and complete OSHA safety training.
4w
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Team Lead Technician
Concord, North Carolina, United States
$24-$38/hr OnsiteFull Time
2+ YOEAssociate degree or related field and 2+ years technical experience; certifications such as A+, Net+, Security+, CCNA, ACSP, MCP; ability to perform PC/MAC break-fix, installs, and customer support.
Microsoft Office, Windows
2w
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Sr. Office Assistant (Festival of Lights Lead Cashier)
Clemmons, North Carolina, United States
$18-$21/hr OnsitePart Time
2+ YOEHigh school/GED and two years office/clerical experience; supervisory and cash-handling experience preferred; ability to count money, create financial reports, operate registers, assist customers, and work nights/holidays.
1mo
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Lead Service Engineer/Specialist
Charlotte, North Carolina, United States
$95k-$130k/yr FieldFull Time
3+ YOEBachelor's in mechanical/electrical or equivalent experience; 3+ years with controls platforms; HVAC experience preferred; ability to perform inspections, maintenance, testing, and customer support.
Tridium: Niagara N4, BACnet, LON, Eclypse Controllers, Facility Explorer, Metasys, Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, FactoryTalk Suite, RS Logix/Studio 5000, PlantPAx, VBA, Python, Kepware OPC server, ThinManager, VMware
1mo
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Assistant Manager
High Point, North Carolina, United States
$18-$19/hr OnsiteFull Time
Lead and motivate store teams, guide training and development, oversee daily restaurant operations, and support growth and customer service goals.
3mo
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Office Manager
Concord, North Carolina, United States
OnsiteFull Time
Lead and coach agency staff, manage daily operations, implement office policies, support customer claims, and help grow agency through marketing and lead acquisition; willing to obtain insurance licenses.
1mo
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Pharmacy Technician / Pharm Tech Apprenticeship
Salisbury, North Carolina, United States
$17-$21/hr OnsitePart Time
Provide pharmacy support under pharmacist supervision, process prescriptions, use pharmacy systems, assist with inventory and customer service; apprenticeship available leading to PTCB/state certification.
2mo
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Team Leader
Charlotte, North Carolina, United States
$16-$19/hr OnsitePart Time
Part-time shift leader for a scoop shop; must lead shifts, provide world-class customer service, handle cash/register, clean regularly, work weekends and late nights, and support team members.
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