27 customer support lead jobs at 19 companies in Kent, OH
6d
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Support Lead Part Time
Strongsville, Ohio, United States
$12/hr OnsitePart Time
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds and work flexible shifts.
cash register
6d
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Shift Lead
Mentor, Ohio, United States
OnsiteFull Time
Leads shifts, supports team members, engages customers, promotes wash memberships, follows safety protocols, operates site procedures, and maintains wash quality standards.
Sparkle Assurance
3w
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7Brew Shift Lead OH
Youngstown, Ohio, United States
$11/hr OnsiteFull Time
Lead shift operations, ensure drink quality and customer service, train and support crew; ability to lift 50 lbs, work outdoors, and work flexible schedules.
1mo
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University Heights - Team Lead/Shift Manager
University Heights, Ohio, United States
$16-$17/hr OnsiteFull Time
0.5+ YOEMinimum 6 months leadership experience, high school diploma or GED, exceptional customer service, ability to supervise team and support daily store operations; background check required.
1d
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Team Lead, Patient Access
Rocky River, Ohio, United States
OnsiteFull Time
5+ YOERequires high school diploma/GED and 5+ years of patient or customer service in a hospital, physician practice, or medical clinic; associate degree and CHAA preferred.
MyChart, EPIC, Microsoft Office, Oracle, Soarian
1mo
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Member Team Lead
Oakwood Village, Ohio, United States
$21-$29/hr OnsiteFull Time
1+ YOE6 months retail including front-end equipment and 6 months customer service experience; must be 18+; ability to supervise associates, handle member service and cash/register tasks, and support merchandising and accounting processes.
2w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
16h
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AP Team Lead
Cleveland, Ohio, United States
$20-$33/hr OnsiteFull Time, Part Time
Provides customer service, supports store operations, maintains clean areas, gathers carts, operates cart-moving equipment, and assists associates across the store.
1w
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Lead Teller
Solon, Ohio, United States
$38k-$63k/yr OnsiteFull Time
1+ YOERequires 1+ years of related experience or product knowledge. Leads and coaches tellers, supports branch operations, serves customers, identifies opportunities, and manages risk.
STEM OPT, Health Savings Account (HSA)
1mo
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Lead Guest Services Team Member
Burbank, Ohio, United States
$13-$18/hr OnsiteFull Time
Leads one to two cashiers, processes transactions, resolves guest issues, maintains clean work areas, follows sales and compliance procedures, and supports travel center operations.
3w
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Automotive BDC Sales Support- Full-time- Westside Mazda
Cleveland, Ohio, United States
OnsiteFull Time
Excellent communication and customer service, ability to handle inbound/outbound leads, schedule appointments, multitask, basic computer skills, professional appearance; valid driver's license preferred.
CRM
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Service Desk Lead
Cleveland, Ohio, United States
$90k-$100k/yr OnsiteFull Time
4+ YOE4+ years IT support experience with lead/senior capacity; strong Microsoft 365 and Windows endpoint skills; experience with ticketing (FreshService), Intune, Autopilot; excellent communication and customer-service skills.
FreshService, Microsoft 365, Windows, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, RingCentral
2mo
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Customer Success - Parts & Accessories Manage
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
2+ YOELead spare parts sales and customer success; 5+ years aftermarket sales; Bachelor's degree; ERP/CRM experience; strong leadership; 2-4 years onboarding/customer support.
SAP, Salesforce, Microsoft Office
1d
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Lead Bookseller - FT
Westlake, Ohio, United States
OnsiteFull Time
Requires reliable attendance, customer service, bookselling aptitude, willingness to learn, merchandising skills, physical stamina, and ability to coach team members and support store operations.
BookMaster
4d
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Lead Application Engineer, Flexible Packaging
United States or Rocky Hill or Elgin or Madison Heights or Bridgewater or Mentor
$105k-$125k/yr HybridFull Time
5+ YOEBachelor's degree in a relevant engineering or science field, 5–10+ years of technical or application experience, coatings and flexible packaging expertise, troubleshooting ability, customer support skills, and willingness to travel up to 60%.
gravure, slot die, roll coating, rod coating, Mayer rod, reverse roll, pilot coater, laminator/coater
2w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
1mo
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Retail Service Specialist
Boardman, Ohio, United States
$11-$17/hr OnsiteFull Time
Provide retail and professional customer service, support store operations, lead team members, obtain RSS certification; strong communication and retail sales experience preferred.
Zipline, Image Maker
1mo
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Restaurant Shift Leader
Boardman, Ohio, United States
$14-$16/hr OnsiteFull Time, Part Time
Lead crew, support daily operations, provide exceptional customer service; prefers prior restaurant/retail/customer service and some leadership experience; must be 18+, able to stand and lift up to 30 lbs.
2mo
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Shift Manager-PARMA HEIGHTS-W674
Parma Heights, Ohio, United States
$13-$17/hr OnsiteFull Time
Lead and develop restaurant team, support management to meet employee, customer, sales and operational goals; must be 18+, HS diploma/GED, flexible availability, able to stand/move most of shift, obtain ServSafe, reliable transportation, pass background check.
headset, register, grill
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