13 customer support lead jobs at 12 companies in Mapleton, UT
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Alabama or West Jordan or Texas or Carrollton or United States
OnsiteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
4+ YOE4+ years supporting Core products (or 5+ years with Applications), bachelor's or equivalent experience, experience managing multiple tickets/projects, leading/mentoring staff, strong communication and troubleshooting skills.
Microsoft Office, Jira, Slack, Salesforce, Anti-Virus Software, Microsoft Active Directory (AD), Microsoft Domain Name Services (DNS), Microsoft Dynamic Host Configuration Protocol (DHCP), Microsoft Windows, Network Printers, Zendesk
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yrOnsiteTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
Awardco: Software platform for employee recognition and corporate rewards programs.
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Human Interest: Provide automated retirement savings plans for small and mid-sized businesses.
5+ YOE5+ Mgmt5+ years leading people leaders in large-scale support organizations, expert escalation management, operational excellence, data-driven decision making, stakeholder communication, and building specialized support workflows.
Guest Experience Lead | Fashion Place (Fixed term contract)
Murray, Utah, United States
$24-$27/hrOnsiteFull Time
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ year retail or customer experience, ability to lead from the floor, coach team members, deliver technical product education, and support store operations and sales targets.
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
Manage and lead a customer-facing service team, hire and coach staff, resolve customer issues, meet sales/profit/inventory/payroll goals, and perform hands-on service support.
United States or Denver or Phoenix or Salt Lake City or San Diego
OnsiteFull Time
Laborie: Manufacturer of specialized medical diagnostic and therapeutic equipment.
University education or equivalent; strong communication and organizational skills; ability to learn product clinical applications; working knowledge of Microsoft Office; previous sales experience a plus; experience with lead generation, quoting, and customer support.