2 customer support lead jobs at 2 companies in Maricopa, CA
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Service Desk Lead
Santa Barbara, California, United States
$72k-$86k/yrHybridFull Time
University of California, Santa Cruz: Public research university offering undergraduate and graduate academic programs.
1+ YOEBachelor's degree or equivalent experience;1-3 years ServiceNow ticket management, knowledge management, customer support, and reporting experience;ability to analyze ticket data and recommend process improvements.
Build-A-Bear WorkshopNYSE: BBW: Sells customizable stuffed animals through an interactive retail experience.
High school diploma or GED required; availability for 15–25 hours weekly; retail experience preferred. Requires customer service, sales goal support, team direction, judgment, initiative, and ability to lift over 25 pounds.