2 customer support lead jobs at 2 companies in Monterey, CA
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Director of Customer Experience
Watsonville, California, United States
$136k-$158k/yrRemoteFull Time
Nordic Naturals: Family-owned U.S. manufacturer of omega-3 oils, vitamins, minerals, probiotics, and nutritional supplements for people and pets.
5+ YOE5+ MgmtBachelor's degree in business or related field, or equivalent experience, plus 5+ years leading customer service operations. Requires advanced SAP expertise, support-platform experience, strategic leadership, KPI/OKR development, and strong communication.
SAP, AI, automation, ticketing platforms, support platforms, OKRs, KPIs
J.JillNYSE: JILL: Public omnichannel women's apparel retailer serving women with clothing, footwear, and accessories through stores and ecommerce.
1+ YOE1+ year retail sales experience, strong customer service and communication, ability to coach and support team, flexible schedule including weekends/evenings/holidays.