25 customer support manager jobs at 20 companies in Cascade, IA
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Manager, Customer Support Operations
Cedar Rapids or United States
OnsiteFull Time
VontasToronto Stock Exchange: CSU: Provides software and technology solutions for public transit agencies.
3+ YOE3+ Mgmt3+ years customer support leadership, experience with enterprise ticketing platforms (Zendesk), proficiency with Microsoft Office, ability to lead process improvement and training programs.
Administrative Support Professional (AmeriCorps Program - Part-Tiime)
Dubuque, Iowa, United States
$24-$31/hrOnsitePart Time
City of Dubuque: Local government providing public safety, infrastructure, and community services.
High school diploma or equivalent plus related experience or on-the-job training; requires administrative, communication, customer service, records management, compliance, and office technology skills.
GreatAmerica Financial Services: Provides commercial equipment financing and leasing solutions to businesses.
Customer-facing support executing finance transactions accurately; strong time management, math, verbal/written communication; high school diploma; MS Office proficiency; customer service or financial services experience preferred.
Caliber Collision: Provider of automotive collision repair and glass replacement services.
3+ YOERequires 3+ years in a customer-facing environment, with 2+ years in accounts payable, accounts receivable, and payroll preferred. Requires a valid driver's license, communication skills, software proficiency, and U.S. work authorization.
Bauer Built: Sells and services commercial truck tires and mechanical systems.
Lead store operations, supervise and coach employees, oversee inventory and safety, support sales and profitability, and use Microsoft Office and operational software.
Vantedge Auto T5: Operates drive-thru oil change and vehicle maintenance centers.
Assist store manager with daily operations, deliver excellent customer service, train and develop employees, support sales and financial goals, maintain SOPs; automotive background preferred and basic Microsoft/computer skills required.
TransamericaNYSE: AEG: Provides insurance, retirement solutions, and investment products to customers.
5+ YOE5+ years financial services or customer service experience, bachelor’s degree or equivalent, FINRA Series 6 or obtain within 6 months, life license within 90 days, MS Office proficiency, supervisory experience preferred.
Dollar GeneralNYSE: DG: Operates a chain of discount retail stores.
Supports store operations including staffing, merchandising, inventory, cash control, and customer service; high school diploma preferred; retail experience preferred.
IBM cash register, SAFE, STARS, hand-held scanners
YES Communities: Owns and operates manufactured home communities throughout the United States.
Provide office management and resident support including answering phones, greeting customers, preparing correspondence, maintaining files, scheduling maintenance, and collecting resident payments.
Baseline Fitness: Operates a network of Planet Fitness franchise gyms.
Oversee gym operations, train and develop staff, ensure excellent member service, handle front-desk tasks, and support the Club Manager. Requires strong customer service, communication, and basic computer skills.
Waco or Charleston or Plano or Raleigh or Charlotte or Dallas or Albuquerque or Waynesboro or Columbia or Lincoln or Cedar Rapids or Charleston or Lubbock or Little Rock or Kansas City or Knoxville or Roanoke or Charlottesville or St. Louis
$55k-$65k/yrHybridFull Time
Segra: Provider of fiber-based connectivity and managed technology solutions for businesses.
3+ YOEAssociate’s or bachelor’s degree in a related field or equivalent experience; 3–5 years in telecommunications, service delivery, project coordination, or technical customer support; VoIP, networking, CPE troubleshooting, and customer engagement skills.
Cushman & WakefieldNYSE: CWK: Global commercial real estate and property services firm.
1+ YOEHigh school diploma/GED, 1+ year administrative or tenant services experience, MS Office proficiency, customer service and facilities/property management knowledge.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Pilot Company: Operates a network of travel centers and fuel stations
Leads one to two cashiers, processes cash and card transactions, completes shift closeout reports, resolves guest issues, follows sales and compliance procedures, and supports travel center operations.
Flynn Group: Operates large-scale restaurant and fitness center franchises.
Supervise shift operations, develop management skills through training, provide customer service, and support team performance; flexible schedule availability.
The Edelson Agency: Provides life insurance and debt elimination financial strategies.
Strong sales, customer service, and organizational skills; ability to assess client needs, explain policies, manage applications, and support claims and renewals; remote work with flexible hours.
Advance Auto PartsNYSE: AAP: Sells automotive aftermarket parts and accessories to consumers and professionals.
Supports commercial customers with advanced automotive parts knowledge, maintains customer relationships, supervises team members day-to-day, dispatches drivers, and manages commercial stocking; ASE P2/ASE preferred and 3 years parts experience preferred.
Microsoft Word, Microsoft Excel, POS, Parts lookup systems
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
Supports pharmacist by preparing and dispensing medications, maintaining patient profiles, managing inventory, processing insurance claims, and providing customer service; high school diploma and pharmacy technician registration required.
robotics, Point of Sale, mailing systems, Microsoft Word