3mo
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Customer Support Manager
Waco, Texas, United States
OnsiteFull Time
3+ YOE1+ MgmtLead and develop a Customer Support team, manage KPIs, coach staff, and ensure high-quality customer service.
CRM, Ticketing software, Zendesk
2w
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
2mo
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Customer Support Manager
United States
RemoteFull Time
Leadership of customer support team, data-driven decision making, experience managing large teams, strong communication.
5d
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Manager, Customer Support
United States
$110k-$125k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years in customer/technical support with 2+ years managing support teams in healthtech; strong L2 technical troubleshooting, process development, Zendesk experience, and clinical/home-health familiarity.
Zendesk, EHR/EMR
2w
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Manager of Customer Support
San Diego, California, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer support/customer success with 2+ years managing managers or supervisors; experience with multi-tiered support, support metrics, coaching, troubleshooting, and a bachelor’s degree or equivalent.
HubSpot
2mo
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Manager, Customer Support
Florida or Maryland or Massachusetts or Michigan or New Jersey or New York or North Carolina or Virginia
$79k-$114k/yr RemoteFull Time
Proven track record managing customer support with focus on operations, tooling, Zendesk administration, coaching, and data-driven decision making.
Jira, Google Suite, Zendesk, Forethought, Slack, Notion
1mo
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Customer Support Manager
United States or North America or South America
RemoteFull Time
3+ YOE3+ Mgmt3+ years managing customer support or success teams; experience in fintech/crypto or regulated industries preferred; proven automation and proactive support delivery; analytics and cross-functional collaboration; Intercom/Zendesk familiarity; strong English.
Intercom, Zendesk, Make, n8n, Zapier, Fin
2w
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Customer Support Manager
Apex, North Carolina, United States
HybridFull Time
Experience in customer support/customer success preferred; strong written and verbal communication; highly organized; Shopify or e-commerce platform experience preferred; ability to manage priorities in a fast-paced environment.
Shopify
1mo
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Manager, Customer Support
Nashville, Tennessee, United States
$85k-$90k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in a customer-facing SaaS tech support environment with people management; coaching, performance reviews, and growth planning; experience with AI/automation in operations.
CRM (Salesforce)
3w
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Customer Support Manager
Dallas, Texas, United States
HybridFull Time
5+ YOE5+ years in financial services/fintech/brokerage customer support with prior people management; strong written/verbal communication, attention to detail, and ability to operate in regulated environments.
Zendesk
1w
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Customer Support Manager
United States
$87k-$109k/yr RemoteFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience,5+ years customer support experience with 2+ years supervisory experience,incident management experience,proficiency with Zendesk and Salesforce Service Cloud.
Zendesk, Salesforce Service Cloud
2w
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Customer Support Manager
United States
$70k-$110k/yr RemoteFull Time
3+ YOE1+ Mgmt3+ years in customer experience, 1+ year management, experience with Intercom or ticketing systems, multichannel support (chat/email/phone), strong communication and cross-functional collaboration skills.
Intercom
3w
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Customer Support Manager
Massachusetts or Connecticut or New Hampshire or New Jersey or New York
$85k-$99k/yr RemoteFull Time
3+ YOEBachelor's degree or 3+ years in lifecycle services/account management or related fields; reside in NE territory; U.S. authorization and ability to obtain required security/background clearance; experience managing service contracts, P&L, vendors, and customer support.
WLAN, LMR
2w
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Customer Support Manager
Chicago or United States
$80k-$100k/yr RemoteFull Time
4+ YOE4+ Mgmt4+ years customer support leadership; experience building support operations, processes, SLAs; strong analytical mindset using KPIs; experience with support tools (Salesforce preferred, Talkdesk); excellent communication and people leadership.
Salesforce, Talkdesk
2mo
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Customer Support Manager
Tacoma, Washington, United States
$80k-$100k/yr OnsiteFull Time
5+ YOELead post-sale customer support operations, including installations, warranty service, field service, parts sales, and ongoing customer relationships.
AutoCAD, Microsoft Office
1mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
1mo
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Customer Support Manager
United States
$140k-$165k/yr RemoteFull Time
4+ YOE4+ Mgmt4+ years managing technical support or software engineers, experience designing escalation processes, technical credibility with Linux/container/Kubernetes, strong written communication, and experience developing engineers in distributed support organizations.
Zendesk, LLM, Linux, Kubernetes
1mo
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Customer Support Manager
Santa Monica or Los Angeles
$110k-$120k/yr OnsiteFull Time
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Zendesk, HubSpot, Salesforce
1mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
4w
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Customer Support Manager
San Diego, California, United States
$60k-$90k/yr HybridFull Time
2+ YOE2+ years in customer/technical support or client-facing SaaS roles; strong written/verbal communication; software/workflow troubleshooting; active daily user of AI tools; cross-functional collaboration and customer relationship skills.
HubSpot, Jira
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