13 customer support manager jobs at 11 companies in Cedar Falls, IA
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Office Manager
Waterloo, Iowa, United States
$46k-$56k/yrOnsiteFull Time
Friends of the Family: Iowa nonprofit providing housing and victim services for people facing homelessness, domestic violence, sexual assault, or trafficking.
Requires organization, communication, confidentiality, office software proficiency, and relevant office management, administrative, customer service, business management, or supervisory experience. Must pass state, federal, and child abuse background checks.
Provide superior customer service, perform front-desk tasks, support new member sales, handle phone inquiries, and assist with member account management.
Locknet Managed IT: A managed service provider delivering cybersecurity, network management, and technology solutions to small and mid-market clients.
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; technical troubleshooting, Windows systems, communication, analytical, and leadership skills.
Locknet Managed IT: Family- and woman-owned Midwest business technology provider serving businesses with managed IT, print, document management, and scanning.
4+ YOECollege degree in information services, business supervisory management, or related field; 4 years of customer service experience; supervisory or call center experience preferred; technical troubleshooting and communication skills required.
Iowa or Illinois or Waterloo or Grundy Center or Milan
OnsiteFull Time
UniFirstNYSE: UNF: Provider of uniform rental and facility service solutions.
Manage and develop route teams, grow customer accounts, negotiate renewals, and support location operations; high school diploma or GED required, valid non-commercial driver\u0019s license, DOT physical, ability to lift 50 lbs.
Osprey Management: Private, family-owned property management firm serving owners of self-storage facilities, manufactured-home communities, and RV campgrounds nationwide.
Provide administrative support, resident relations, property upkeep coordination, sales assistance; Microsoft Office and Rent Manager experience preferred; strong communication and organization; availability for weekdays and weekends.
UnityPoint Health: Non-profit healthcare system operating hospitals, clinics, and home care services.
High school diploma required; customer service experience in a hospital or healthcare setting preferred; ability to manage front desk tasks, check-in/check-out, phone handling, and maintain EMR patient records.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Supervise food/consumables associates, ensure product quality and displays, assist customers, maintain sanitation and temperature controls, and support merchandising and operational goals.
BuckleNYSE: BKE: Retailer of casual apparel, footwear, and accessories.
High school diploma or GED, or 1–3 months of related retail experience or training; must provide customer service, support sales, coach teammates, and lift up to 50 pounds.
Sales Presentation Guide (SPG), Performance Tracker, Point of Sale (POS), iPad
Advance Auto PartsNYSE: AAP: Leading retailer of automotive aftermarket parts and accessories.
Commercial sales role requiring automotive parts knowledge, customer relationship building, supervisory support, inventory and sourcing skills, ability to lift heavy items, and proficiency with Microsoft Word/Excel and POS systems.