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1,916 customer support jobs at 665 companies in Michigan

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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
Vehlo
Vehlo: Cloud-based software and financial solutions for automotive repair businesses.
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
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2mo
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Customer Support Representative
Detroit, Michigan, United States
HybridFull Time
Autobooks
Autobooks: Provides integrated accounting and payment software for small businesses.
Hybrid customer support role requiring in-office Detroit presence and remote work, strong tech comfort, and excellent communication.
customer support software, multi-monitor setup, wireless headset
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4w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
Vehlo
Vehlo: Providing software and financial technology for automotive repair shops.
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
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1mo
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Technical Customer Support
Auburn Hills, Michigan, United States
OnsiteFull Time
Mersino
Mersino: Provides specialized pumping, dewatering, and power generation equipment solutions.
Provide technical customer support for telemetry devices including monitoring, troubleshooting, ticket handling, and collaborating on root-cause resolution and software improvements.
Internet of Things (IoT) management software
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1mo
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Customer Support Specialist
Jamestown, Michigan, United States
$18-$24/hr OnsiteFull Time
Zagers Pool & Spa
Zagers Pool & Spa: Sells, installs, and maintains swimming pools and hot tubs.
Provide phone-based customer support, use MS Office Suite, Adobe Sign and Evosus Platform, handle scheduling/parts/billing, and collaborate across teams; strong organization and customer service skills.
Microsoft Office Suite, Adobe Sign, Evosus Platform
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1w
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Customer Support Supervisor
Auburn Hills, Michigan, United States
HybridFull Time
Pella
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOE3-5 years leadership in customer support/operations, experience supervising teams, bachelor's degree preferred, proficiency with Microsoft Office, ability to work flexible hours including occasional evenings and weekends.
Microsoft Office
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1mo
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Customer Support Specialist
Sturgis, Michigan, United States
$18/hr HybridFull Time
GT Independence
GT Independence: Providing financial management services for self-directed home care programs.
Provide phone support, enter data, manage DocuSign and documents, review timesheets and payroll checklists; high school diploma/GED required, associate preferred.
DocuSign
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2mo
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Specialist, Customer Support-Pharmacy
DeWitt, Michigan, United States
OnsitePart Time
Trinity Health
Trinity Health: National Catholic health system providing comprehensive clinical medical services.
3+ YOEHigh school diploma or equivalent required; more than 2 years of experience required; will perform customer support, inventory counts, budget assistance, and quality improvement duties.
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1mo
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Technical Customer Support (3191)
Auburn Hills, Michigan, United States
OnsiteFull Time
Ironclad Environmental Solutions
Ironclad Environmental Solutions: Rents specialty waste containment and storage equipment to industries.
Supporting and troubleshooting telemetry devices, monitoring alarms via IoT management software, handling support calls/tickets, and assisting with application patching and system improvements.
Internet of Things (IoT) management software
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1d
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Customer Support Specialist
Brighton or Calumet
OnsiteFull Time
Steelhead Technologies
Steelhead Technologies: Cloud-based ERP software for manufacturing job shops.
Strong written and verbal communication, customer-facing experience, curiosity, resilience, motivation, and the ability to work collaboratively and independently in a fast-paced environment.
Zoom
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4w
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Customer Support Specialist
Southfield, Michigan, United States
OnsiteFull Time
700Credit
700Credit: Provides credit reporting and compliance software for vehicle dealerships.
1+ YOE1–3 years client-facing/customer service experience preferred; high school diploma required (BA preferred); strong communication, multitasking, CRM/case management familiarity, phone professionalism.
CRM
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2mo
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PT Support - Customer Service Support-East
East Lansing, Michigan, United States
$16-$17/hr OnsitePart Time
Lansing Community College
Lansing Community College: Public college offering associate degrees and vocational training programs.
Associate degree or equivalent, demonstrated customer service experience, strong written/verbal communication, availability for morning/afternoon/evening shifts, regular on-campus presence, criminal background check, Michigan residency required.
Ocularis
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1w
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Customer Support Agent
Livonia, Michigan, United States
OnsiteFull Time
Roush
Roush: Engineering, prototyping, and manufacturing services for the mobility industry.
2+ YOEHigh school diploma or equivalent, minimum 2 years retail experience, strong verbal communication, organizational skills, and basic computer proficiency.
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2mo
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Customer Support Specialist
Battle Creek, Michigan, United States
$40k-$43k/yr OnsiteFull Time
Electrosoft Services
Electrosoft Services: Federal cybersecurity, digital engineering, and IT solutions provider
0.5+ YOE6+ months experience with CAGE code or federal registration processes, high school diploma, IT-II security clearance or current NACLC, Microsoft Office proficiency, strong oral and written communication skills.
GSA-SAM, CAGE Public website, Microsoft Office
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1mo
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Customer Support Liaison
Ann Arbor, Michigan, United States
OnsiteFull Time
Overhaul
Overhaul: Provides real-time supply chain visibility and risk management software.
Outstanding written and verbal communication; Bachelor's in Supply Chain, Business, or related preferred; proficiency in Microsoft Office; analytical and data skills; self-motivated and collaborative.
Microsoft Office, Overhaul platform
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2w
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Intern, Customer Support and Customer Success
New York or Wisconsin or West Virginia or Washington or Arkansas or Washington or Arizona or Virginia or Vermont or Utah or Texas or Tennessee or South Dakota or South Carolina or Rhode Island or Pennsylvania or Oregon or Ohio or North Dakota or North Carolina or New Mexico or New Jersey or New Hampshire or Nevada or Virgin Islands, U.S. or Nebraska or Montana or Mississippi or Minnesota or Michigan or Massachusetts or Maryland or Maine or Louisiana or Kansas or Iowa or Indiana or Illinois or Idaho or Georgia or Florida or Delaware or Connecticut or Missouri or Colorado or California or Wyoming
$22-$25/hr RemotePart Time
Harris Computer
Harris Computer: Provides mission-critical vertical market software and service solutions.
Pursuing BA/BS in CS or related field; proficient in SQL and Python; experience with AWS Quicksight, Microsoft Power BI, Tableau, cloud-hosted apps (AWS/Azure), and SQL Server/Postgres/Oracle; interest in AI tools and support operations.
SQL, AWS Quicksight, Microsoft Power BI, Tableau, Python, AWS, Azure, SQL Server, Postgres, Oracle
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22h
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Senior Customer Support Engineer
Bloomfield Hills, Michigan, United States
HybridFull Time
OxTS
OxTS: Designs and manufactures precision inertial navigation and positioning systems.
Bachelor’s degree in engineering, substantial technical support engineering experience, expert troubleshooting of hardware/software integrations, project management skills, industry knowledge, and customer support process expertise.
GNSS, INS, ADAS, software, firmware
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1mo
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Customer Success and Support Manager
Hudsonville, Michigan, United States
$100k-$120k/yr HybridFull Time
ESPEC North America
ESPEC North AmericaTokyo Stock Exchange: 6859: Designs and manufactures environmental and reliability testing chambers.
5+ YOEBachelor's degree required; 5+ years in customer success/account management with prior leadership; strong communication, analytical skills, CRM experience (Salesforce/HubSpot), and ability to use metrics to drive retention and growth.
Salesforce, HubSpot, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP (BOM structure), email
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3mo
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Sales and Customer Support
Kentwood, Michigan, United States
$18-$23/hr OnsiteTemporary
Lawn Doctor Southeast Grand Rapids
Lawn Doctor Southeast Grand Rapids: Provides professional lawn care, fertilization, and pest control services.
Seasonal, driver's license required, reliable transportation, strong customer service and communication skills; sales experience and lawn care knowledge a plus.
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1d
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Customer Service & Support Representative
Grand Rapids, Michigan, United States
$26-$27/hr OnsiteFull Time
Alside
Alside: Manufacturer and distributor of residential exterior building products.
2+ YOEHigh school diploma or GED, 2–5 years in retail, wholesale, or customer-facing work, strong customer service skills, and experience with Microsoft Excel, Microsoft Office, and Microsoft Outlook; CRM and Salesforce preferred.
CRM, Salesforce, Microsoft Excel, Microsoft Office, Microsoft Outlook
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