1,981 customer support jobs at 838 companies in Monrovia, CA
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yrOnsiteFull Time
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
XDS Bicycles: Manufacturer of high-performance bicycles and advanced carbon-fiber frames.
2+ YOERequires 2+ years in customer service, technical support, or a related customer-facing role; strong communication and troubleshooting skills; and experience with customer support platforms. Bicycle industry experience is preferred.
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Qcells: Provider of solar modules, energy storage, and EPC services.
2+ YOEExperience in solar customer support, strong analytical and communication skills, Excel proficiency, associates or bachelor's degree preferred, 2+ years relevant experience, up to 10% travel.
Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
RemoteFull Time
Aghanim: Platform for mobile game monetization and distribution.
Experience in customer or technical support, strong written and spoken English, analytical problem-solving, ability to explain technical issues simply, and willingness to work shift-based or flexible schedule.
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOEBachelor's degree or equivalent experience, 2+ years customer support, 3+ years analytical/administrative experience preferred, excellent written and oral communication, 50+ wpm typing, PC and Microsoft software familiarity.
Housing Authority of the City of Los Angeles: Provides affordable housing and rental assistance to Los Angeles residents.
2+ YOEHigh school diploma or equivalent and two years of customer service support experience serving low-income people; an associate degree may substitute for one year. Requires computer, communication, and data-entry skills.
Chicago or California or Minneapolis or Austin or Arizona or Seattle or Washington or Los Angeles
$22-$23/hrRemoteFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
1+ YOE1-4 years US payroll customer support experience, bachelor's degree, strong analytical and communication skills, ability to work PST/MST shift, SaaS troubleshooting experience.
JTS Surgical: A supplying surgical products and supporting clinical operations for healthcare providers.
1+ YOEHigh school diploma, 1+ years clerical or customer service experience, strong data entry and recordkeeping, proficiency with Microsoft Office (Word, Excel, Outlook), phone/email customer support, and organizational skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
NEOGOV: SaaS human resources solutions for public sector workforce management
1+ YOERequires 1+ year in training, implementation, or technical support; technical support or SaaS experience; analytical, communication, and time-management skills; and a bachelor's degree, preferably in human resources.
Glidewell: Designs and manufactures custom dental restorations and laboratory products.
2+ YOE2+ years customer-facing experience, 1+ year support analysis, experience logging communications and escalating issues, familiarity with Zendesk and remote support, bachelor’s or certification in computer-related field preferred.
Zendesk, CAD/CAM, Glidewell.io, Glidewell Direct, Inclusive Dental, My Accounts
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEAt least 1 year researching, analyzing, and interpreting complex customer data. Preferred experience in utility assistance, billing, collections, payment services, account resolution, reporting, compliance, and process improvement.
IPS Group: Manufacturer of smart parking meters and integrated parking software.
3+ YOE3+ years parking citation/enforcement experience preferred, strong customer service, knowledge of parking enforcement technology and California Vehicle Code, high school diploma required, strong written/verbal communication and critical thinking.
Lamps Plus: Sells lighting fixtures and home decor products.
Provide customer service and sales support in-store, receive and merchandize deliveries, perform register transactions, conduct in-home demonstrations (requires valid driver's license and automobile), lift up to 25 lbs, climb ladders, and work evenings/weekends.
TrelleborgNasdaq Stockholm: TREL B: Manufactures polymer-based solutions for sealing, damping, and protecting applications.
1+ YOEMinimum 1 year customer service experience; associate degree preferred; familiarity with AS9100 and order management beneficial; strong communication, organization, and problem-solving; able to travel up to 10% and eligible to travel internationally (must be a U.S. person).
Zoo: Develops infrastructure and AI-powered tools for hardware design.
2+ YOE2+ years in customer/technical support for SaaS or engineering tools, strong written/verbal communication, troubleshooting skills, ability to create documentation and collaborate with product/engineering.
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
National Football League: Organizes and broadcasts professional American football games and events.
3+ YOE3+ years customer support experience with digital products, proficiency with Zendesk and Postman, strong communication, analytical and cross-functional collaboration skills, and ability to work gamedays, weekends, and holidays.