29 customer support remote jobs at 23 companies in Charlotte, NC
1w
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Customer Support - Temporary Employee (Local to Charlotte, NC)
Charlotte, North Carolina, United States
HybridFull Time
Detail-oriented customer support handling phone and email, performing data entry, proficient in Microsoft Excel, comfortable with numbers, able to work remotely after training.
Microsoft Excel
1mo
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Customer Support Specialist I
Charlotte or California or United States
RemoteFull Time
2+ YOE2+ years customer service experience (preferably in high-growth SaaS), strong phone/email communication, Microsoft Word/Excel proficiency, experience with report tools/relational databases (DevExpress, Crystal Reports, SQL, MS Access) preferred, occasional on-call weekend availability.
Microsoft Word, Microsoft Excel, DevExpress, Crystal Reports, SQL, Microsoft Access, NetSuite, LinkedIn Learning
2w
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(Entry-Level) Remote Benefits Support Representative
Rock Hill, South Carolina, United States
RemoteFull Time
Provide exceptional remote customer service, strong communication and interpersonal skills, ability to lead and motivate teams, and willingness to learn and grow in a flexible, mentorship-driven environment.
6d
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Technical Support Representative
Charlotte, North Carolina, United States
$50k-$65k/yr OnsiteFull Time
High school diploma or equivalent, technical support or customer service experience, strong troubleshooting and communication skills, familiarity with troubleshooting methodologies and remote support tools.
remote support tools
3w
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Client Support Specialist - Greater Charlotte, NC Area (REMOTE)
Charlotte or Huntersville or Charlotte or Ballantyne
RemoteFull Time
2+ YOERequires Series 7, 2–3 years of financial services experience, financial planning knowledge, customer service and problem-resolution skills, technological savvy, and consultative communication abilities.
6d
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Utility Sales Support
North Carolina or District of Columbia or Hackensack or Minnesota or Hackettstown or South Dakota or Birmingham or Burlington or Sugar Land or Bartlesville or Savannah or Arizona or Fort Smith or Athens or Louisville or Cedar Knolls or Courtland or Redmond or Bennettsville or Iowa or Puerto Rico or Stevens Point or Portland or Indiana or New Mexico or Louisiana or Lewiston or DeRidder or Pine Bluff or Skowhegan or Prattville or Wisconsin or Nekoosa or New Jersey or Liberal or Massachusetts or Yarmouth or Auburn Hills or Carson or Danbury or Ormond Beach or Quincy or American Samoa or Belton or Deer Park or Wyoming or Wickliffe or Concord or Lewisburg or Mount Juliet or Albany or Jefferson City or Kentucky or Ozark or Napa or Ohio or Chattanooga or Auburn or Hawesville or Nevada or United States Outlying Islands or Athens or La Palma or Wisconsin Rapids or McGehee or Nashville or Richland or Staten Island or Marion or Evansville or Schertz or Morristown or Rhode Island or North Brunswick or Byhalia or Hawaii or Utah or Saint Francisville or Illinois or Rome or Michigan or Windsor or Florence or Northern Mariana Islands or Houston or Layton or Seattle or Calhoun or West Virginia or Idaho or Colstrip or Crystal Springs or Kingsport or Kings Mountain or Hickory or The Dalles or California or Bland or Vermont or Linden or Westville or Tennessee or Delaware or Georgia or Bloomfield or Lexington or North Dakota or Senatobia or Greenville or Medford or Kansas or Valdosta or Maine or Montgomery or Arkansas or Kent or Oklahoma or Brentwood or Shelby or Escanaba or Washington or New Hampshire or Erie or Earth City or Wilton or Canton or Guam or Columbus or Jonesboro or Rogersville or Charleston or Maryland or Montana or Oregon or Muscle Shoals or Theodore or San Diego or Mississippi or Irvine or Gainesville or Ashdown or Florida or Alamo or Flowery Branch or Anaheim or Pennsylvania or Carlsbad or Oklahoma City or San Francisco or Charleston or Port Edwards or Tulsa or Virginia or Salem or Hahnville or Missouri or New York or Billerica or Colorado or Westbrook or Alabama or Clarksville or Nebraska or San Jose or South Boston or Crossett or Rothschild or Tucson or Pomona or Selmer or Weaverville or Alaska or Connecticut or Taylorsville or South Brunswick or Norwalk or Virgin Islands, U.S. or South Carolina or Texarkana or Irving
$59k-$94k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years technical customer support experience in industrial or utility fields; business-to-business support and database experience preferred.
1mo
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Customer Care Advisor
San Francisco or Salt Lake City or Phoenix or Los Angeles or Chicago or Boston or Austin or New York City or Miami or Tampa or Atlanta or Columbus or Boise or San Diego or Minneapolis or Houston or Raleigh or Nashville or Kansas City or Charlotte or Portland or Philadelphia or Dallas or Washington D.C. or Seattle
$30-$41/hr RemoteFull Time
3+ YOE3+ years in fast-paced global support; strong written and verbal communication; experience with ticket systems (Salesforce); familiarity with generative AI and analytics tools; customer-focused, able to work weekends/holidays and on-call.
Salesforce, ChatGPT, Gemini, Slack, Apple MacOS, GSuite
5d
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Work From Home - Client Support Manager
Charlotte, North Carolina, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
1w
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FM 311 Customer Service Center Liaison
Charlotte, North Carolina, United States
$34k-$43k/yr RemoteFull Time
High school graduation or equivalent education and experience; administrative support preferred. Requires English communication, computer literacy, Microsoft Office Suite, Google Chrome, and a valid driver's license.
Google Chrome, Microsoft Office Suite
3mo
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Software Support Representative (ACH and Wires)
Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Springfield or Monett
RemoteFull Time
5+ YOE5+ years in a financial institution with hands-on ACH and wire back-office experience; 1+ year corporate/professional customer service; strong communication, problem-solving, case documentation, and flexibility to work evenings/weekends and rotating on-call.
SilverLake, Jack Henry Silverlake Software
2d
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TM Client Support Specialist
Port Saint Lucie or McKinney or Charlotte
RemoteFull Time
2+ YOEHigh school diploma or equivalent and 2 years of related experience in treasury management, commercial call center, client service, or operations. Requires MS Office expertise, English proficiency, communication, and problem-solving skills.
Microsoft Office
1w
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Technical Support Specialist I - Control 4
Irving or Charlotte or Lehi or Louisville
$21-$35/hr RemoteFull Time
2+ YOERequires 2+ years installing or programming Control4, hands-on troubleshooting across technology categories, IoT, AV, networking, automation, surveillance, and excellent English communication.
Control4, OvrC, Luma, Binary, WattBox, Clare, IoT, VLANs, DSPs, AV, HVAC
2w
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Senior Living Systems Support Specialist
Charlotte or Raleigh or Orlando
$60k-$65k/yr RemoteFull Time
Associate or bachelor's degree required; experience with property management systems and training materials; strong communication, organization, and customer-service skills.
Microsoft Excel, Microsoft 365, Yardi, MRI, SQL
4d
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Facilities Sr Coordinator
Atlanta or Charleston or Charlotte or Dallas or Memphis or Pittsburgh or Tampa
RemoteFull Time
2+ YOEHigh school diploma or GED and 2+ years of relevant administrative, facilities, operations, customer service, or coordination experience. Requires strong organization, communication, prioritization, and follow-through skills.
Microsoft Excel, Microsoft Outlook, Microsoft Word, FM Pilot, Smartsheet
6d
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Aerospace Scheduling Coordinator
Charlotte, North Carolina, United States
$55k-$70k/yr RemoteFull Time
3+ YOERequires 3+ years in scheduling, dispatch, customer service, aerospace operations, or related coordination; strong organization, communication, data entry, and Microsoft Office skills. U.S. citizenship and background, DMV, and drug checks required.
Microsoft Office Suite
2mo
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Psychometric Consultant (Contract / On-Call)
Huntersville, North Carolina, United States
RemoteContract
5+ YOEBachelor's degree required (Master's preferred), minimum 5 years psychometric experience supporting credentialing/licensure/testing programs; experience with job analysis, blueprinting, standard-setting, item/test analysis, technical reporting, and communicating findings to non-technical audiences.
1mo
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Controls Application Engineer
Charlotte, North Carolina, United States
$76k-$122k/yr FieldFull Time
5+ MgmtDesign and program HVAC control software, troubleshoot remotely, provide technical support to customers and technicians, supervise controls team; valid in-state driver\u0002s license and significant leadership experience required.
Tridium/Niagara, CPT, Reliable, KMC, AAON Controllers, Cradlepoint
1w
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Bilingual Recruiting Coordinator
United States or Charlotte or Alpharetta
$38k-$51k/yr RemoteFull Time
High school diploma or equivalent, prior recruitment support or customer service experience, proficiency with Microsoft Office/Google products and ATS, fluent in French and English.
Microsoft Office, Applicant Tracking Systems (ATS), Google
2mo
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Service Desk Analyst
Winston-Salem or Charlotte
$25/hr RemoteFull Time, Contract
High school diploma or equivalent; customer service/technical support experience preferred; familiarity with Windows/macOS/Linux and networking fundamentals; relevant IT certifications (CompTIA A+, ITIL) a plus.
Windows, macOS, Linux, E-Verify
1w
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Bilingual Recruiting Coordinator
United States or Charlotte or Alpharetta
$38k-$51k/yr RemoteFull Time
Previous recruitment support or customer service experience, high school diploma or equivalent, strong communication, bilingual French/English, familiarity with MS Office/Google products and ATS.
Microsoft Office, Google Workspace, Applicant Tracking Systems (ATS)
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